Training and support

HealthCERT is providing a variety of online seminars, education sessions, and printable resources to ensure health and disability service providers, health professionals, designated auditing agencies, and the people and whānau who use these services are well supported in implementing Ngā Paerewa Health and Disability Services Standard (NZS 8134:2021).

On this page:


eLearning modules

HealthCERT has developed two eLearning modules to support health and disability service providers to implement the criteria linking to cultural safety within Section 1.1 Pae ora and throughout Ngā Paerewa. Both modules have been developed in partnership with the sector and Te Apārangi: Māori Partnership Alliance (Te Apārangi) to ensure they are fit-for-purpose. Both modules are free and available on LearnOnline.

  • First Ngā Paerewa Te Tiriti eLearning module: The first module is a high-level introduction to te Tiriti o Waitangi requirements in Ngā Paerewa and how to meet the intent of those criteria. It’s also for anyone interested in gaining an entry-level understanding of te Tiriti o Waitangi and how its principles are applied in Aotearoa New Zealand’s health and disability sector.
  • Second Ngā Paerewa Te Tiriti eLearning module: The second module supports health and disability service providers to provide culturally responsive and safe care and support services for all, particularly for whānau Māori. The second module is primarily designed for senior and executive management and leaders from health and disability service providers. Frontline health and care support workers who have regular interactions with people and whānau using services will also benefit from taking this course.

Online training sessions (Nov 22 - Aug 23)

Based on the feedback HealthCERT received from the sector, we understand the providers’ needs of ongoing training in the style of online workshops/presentations. HealthCERT is currently developing a series of presentations focusing on interpretation of requirements in Ngā Paerewa and the practical ways to meet requirements, with examples of good practice we have noted from the completed audits under Ngā Paerewa. 

The first presentation has been recorded and is available on YouTube. A copy of the presentation slides is available below:

More training presentations will be coming soon.


Online lunch sessions (Jul - Oct 21)

HealthCERT has previously run a number of online sessions to provide an overview of the different sections within the 2021 standard, with a focus on the changes from the previous standards to Ngā Paerewa Health and Disability Services Standard (NZS 8134:2021) (Ngā Paerewa). 

The sessions were recorded and are available on YouTube

A copy of the presentation slides is available below:


Sector specific information seminars (Sep - Dec 21) 

Due to disruption from COVID-19 Delta outbreaks during 2021, HealthCERT was unable to run the tailored seminar roadshows as planned. We understand that our providers and key stakeholders were also greatly affected. Therefore, we have published pre-recorded sector specific sessions that provide an overview of the development of NZS8134:2021 including a summary of partially new and new criteria.

The pre-recorded sessions are available on YouTube.

A copy of the presentation slide is available below

In December 2021, HealthCERT hosted a Designated Auditing Agency (DAA) annual national Hui that had a key theme of Ngā Paerewa and Te Ao Māori as part of preparing the DAAs for the new requirements.


Workshops on topics of interest

Ngā Paerewa pre-implementation survey results suggest that targeted workshops is the preferred way of training to support the sector’s preparedness for implementing, HealthCERT will be running quarterly feedback survey to understand how best HealthCERT can support the sector’s implementation of Ngā Paerewa in daily practice, and develop targeted workshops to meet the sector’s needs. All service providers currently certified will receive the survey via email. If you are not a certified provide and wish to be included in the next survey and/or to sign up for the HealthCERT Bulletin, email [email protected].


How to stay informed

This page will be updated regularly with information about further training and support available to support the embedding of the full Ngā Paerewa requirements in provision of health and disability services.

If you have additional queries, please contact HealthCERT, [email protected].

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