HealthCERT Bulletin

HealthCERT Bulletin is a quarterly newsletter that provides sector with updates, research and information to help answer commonly asked questions.

February 2024 (Issue 34)

HealthCERT Bulletin – Issue 34: February 2024 (Word, 330 KB)
HealthCERT Bulletin – Issue 34: February 2024 (PDF, 238 KB)

In this issue:

  • Operating matters
    • Knowing the HealthCERT Team
    • Provisional and partial provisional audits
    • Review of public hospital audit framework
    • Results of Ngā paerewa sector feedback survey September -October 2023
    • Te Tiriti eLearning modules
  • Sector matters
    • Update from the assisted dying service
    • Infection Prevention and Control update from the National Public Health Service
    • Success story from Sheaff’s Rest Home

September 2023 (Issue 33)

HealthCERT Bulletin – Issue 33: September 2023 (Word, 330 KB)
HealthCERT Bulletin – Issue 33: September 2023 (PDF, 238 KB)

In this issue:

  • Operating matters
    • Knowing the HealthCERT Team
    • Young people with disabilities and long-term conditions in aged residential care certification requirements
    • Clarification of couples’ rooms in ARC facilities
    • Review of the public hospital audit framework
    • Te Tiriti eLearning module reminder
  • Sector matters
    • Update from the Assisted Dying Service
    • The Health and Safety at Work Act – New Zealand’s ‘umbrella’ law 
    • Invitation to submit success stories

June 2023 (Issue 32)

HealthCERT Bulletin – Issue 32: June 2023 (Word, 417 KB)
HealthCERT Bulletin – Issue 32: June 2023 (PDF, 302 KB)

In this issue:

  • Operating matters
    • Knowing the HealthCERT Team
  • NZS8134:2021 Ngā paerewa Health and disability services standard implementation update
    • Survey results: Healthcare providers feedback on Ngā paerewa
    • Home and Community Support Services Transition to Ngā paerewa
    • Te Tiriti eLearning module update
  • Sector matters
    • Update from the Aged Care Commissioner
    • Updated seclusion and restraint guidelines from the Mental Health and Addictions team
    • ACC Infection Prevention and Control Resource
    • Invitation to submit success stories

March 2023 (Issue 31)

HealthCERT Bulletin – Issue 31: March 2023 (Word, 2.7 MB)
HealthCERT Bulletin – Issue 31: March 2023 (PDF, 328 KB)

In this issue:

  • Operating matters
    • End of the Ngā Paerewa grace period
    • Knowing our HealthCERT Team
    • Changes to reporting registered nursing shortages
  • NZS 8134:2021 Ngā Paerewa Health and Disability Services Standard implementation update
    • Standards Mapping update
    • Sector guidance update
    • Te Tiriti eLearning module update
  • Sector matters
    • Te Whatu Ora Healthy Ageing Team - National Dementia Mate Wareware initiative
    • Health Quality & Safety Commission : National adverse event reporting 
    • Update from the Assisted Dying Service
    • Continuous improvement rating
  • Success Story
    • Invitation to submit success stories

December 2022 (Issue 30)

HealthCert Bulletin – Issue 30: December 2022 (Word, 437 KB)
HealthCert Bulletin – Issue 30: December 2022 (PDF, 453 KB)

In this issue:

  • Operating matters
    • Christmas close down period
    • The end of the Ngā paerewa grace period: 1 March 2023
    • Knowing your HealthCERT team
    • Reporting registered nurse shortage in aged residential care facilities
  • NZS8134:2021 Ngā paerewa Health and disability servicer standard implementation update
    • Mapping Analysis
    • Sector Guidance
    • Sector specific presentations and the Te Tiriti eLearning module
    • Feedback from the Ngā paerewa post implementation survey
  • Sector matters
    • Update from the Assisted Dying Service – one year on
    • Update from the Te Whatu Ora Healthy Ageing Team
  • Success Story
    • Higher Ground Drug Rehabilitation Trust
    • Invitation to submit success stories

September 2022 (Issue 29)

HealthCert Bulletin – Issue 29: September 2022 (Word, 509 KB)
HealthCert Bulletin – Issue 29: September 2022 (PDF, 543 KB)

In this issue:

  • Operating matters
    • Knowing our HealthCERT Team
    • Reporting registered nursing shortages in aged residential care
  • NZS 8134:2021 Ngā Paerewa Health and Disability Services Standard implementation update
    • Post-implementation survey
    • Te Tiriti eLearning module update
    • Restraints and enablers
  • Sector matters
    • Pressure injuries and ACC
    • Update from the Assisted Dying Service
  • Success Story
    • Laura Fergusson Trust Wellington Inc
    • Invitation to submit success stories

June 2022 (Issue 28)

HealthCert Bulletin – Issue 28: June 2022 (Word, 1.7 MB)
HealthCert Bulletin – Issue 28: June 2022 (PDF, 446 KB)

In this issue:

  • NZS 8134:2021 Ngā Paerewa Health and Disability Services Standard implementation update
    • Post-implementation survey
    • Ngā Paerewa pilot audit results
    • Ngā Paerewa training and support
    • Reminder: Supportive approach during transition period
    • Te Tiriti eLearning modules
  • Operating matters
    • Reconfiguration requests
    • Introducing a new member of the HealthCERT team
    • Deferring audits due to COVID-19
    • Reporting registered nurse shortages in ARC facilities
  • Sector matters
    • Principals for safe visiting and activities in ARC
    • Retirement of the ARC screening tool
    • Assisted Dying Service
  • Invitation to submit success stories

April 2022 (Issue 27)

HealthCert Bulletin – Issue 27: April 2022 (Word, 1.7 MB)
HealthCert Bulletin – Issue 27: April 2022 (PDF, 446 KB)

In this issue:

  • NZS 8134:2021 Ngā Paerewa Health and Disability Services Standard implementation update
    • Supportive approach during transition period
    • Te Tiriti eLearning modules
    • Designated Auditing Agency Handbook update
    • Restraints and enablers
  • Operating matters
    • Introducing the new members of the HealthCERT team
    • Audit deferrals due to COVID-19
    • Reporting on registered nurse shortage for ARC facilities
  • Sector matters
    • ARC COVID-19 Response Toolkit
    • Update on interRAI governance ecosystem
  • Success story

o    Publication of the Older Māori and Aged Residential Care in Aotearoa report

o    Invitation to submit success stories

December 2021 (Issue 26)

HealthCert Bulletin – Issue 26: December 2021 (Word, 810 KB)
HealthCert Bulletin – Issue 26: December 2021 (PDF, 362 KB)

In this issue:

  • Ngā Paerewa Health and Disability Services Standard NZS 8134:2021 implementation update
  • Operating matters
    • Registered nurse shortage risk assessment tool for aged residential care providers
  • Sector matters
    • Review of the law relating to adult decision-making capacity
    • Mandatory COVID-19 vaccination of health and disability workforce
    • Disease awareness: Listeriosis
  • Success story
    • Qestral: Putting Ngā Paerewa at the centre of technology advancement
    • Invitation to submit success stories
  • Websites of interest
    • HealthEd
    • Te Aka Matua o te Ture | Law Commission
    • Standards New Zealand

October 2021 (Issue 25)

HealthCert Bulletin – Issue 25: December 2021, (Word, 797 KB)
HealthCert Bulletin – Issue 25: December 2021, (PDF, 256 KB)

In this issue:

  • NZS 8134: 2021 Ngā paerewa Health and disability services standard
    • Training sessions
    • Mapping analysis
    • Transition to Ngā paerewa
    • Pilot audits update.
  • Operating matters
    • COVID-19 guidance update
  • Sector matters
    • COVID-19 Outbreak Response Toolkit for Aged Residential Care
    • A new governance ecosystem for interRAI needs assessment services
    • Invitation to submit success stories.

June 2021 (Issue 24)

HealthCert Bulletin – Issue 24: June 2021 (Word, 806 KB)
HealthCert Bulletin – Issue 24: June 2021 (PDF, 273 KB)

In this issue:

  • NZS 8134: 2021 Ngā Paerewa Health and Disability Services Standard Governance Group
    • Meet the 2021 standard
    • Implementation engagement opportunities for the sector lunch sessions
    • Mapping Analysis
  • Operating matters
    • Update on notifications under section 31 of the Act – registered nurse availability in aged residential care and pressure injuries
    • Change in process: Dispensation to Notification of One Hospital-level Resident in a Rest home service Area
    • Update on revision of the Designated Auditing Agency Handbook
    • Introducing the new HealthCERT team members
  • Sector matters
    • InterRAI service design
  • Websites of interest

September 2019 (Issue 23)

HealthCert Bulletin – Issue 23: September 2019 (Word, 379 KB)
HealthCert Bulletin – Issue 23: September 2019 (PDF, 268 KB)

In this issue:

  • The standards review
    • Governance Group
    • Operative Alliance
    • Scoping workshops
    • Working groups
  • Operating matters
    • HealthCERT’s new manager
    • Medication Guidelines for the Home and Community Support Services Sector
    • Registered nurse workforce availability in aged residential care
  • Sector matters
    • Complaints resources
    • Carbapenemase Resistant Enterobacteriaceae (CPE)
    • Influenza season
    • Worksafe’s residential and in-home care policy clarification
    • Medical gas pipeline systems
  • Websites of interest

March 2019 (Issue 22)

HealthCert Bulletin – Issue 22: March 2019 (Word, 645 KB)
HealthCert Bulletin – Issue 22: March 2019 (PDF, 342 KB)

In this issue:

  • HealthCERT reviews relevant standards
  • Operating matters
    • HealthCERT new team members
    • Medication Guidelines for the Home and Community Support Services Sector
    • HealthCERT invoicing
    • Disability Support Services complaints 2016/17
    • Emergency water storage recommendations
    • Continuous improvement at audit
  • Sector matters
    • Heat health plans
    • Enhanced residential care pharmacy services (Auckland metro)
    • Emergency planning: recommendations for water requirements
    • Stop the choke: standardising dysphagia diets across New Zealand by 2019
  • Websites of interest
  • Good news story
    • Laura Fergusson Trust Wellington
    • Catheter management
    • Improving independence at breakfast time

March 2018 (Issue 21)

HealthCert Bulletin – Issue 21: March 2018 (Word, 1.6 MB)
HealthCert Bulletin – Issue 21: March 2018 (PDF, 585 KB)

In this issue:

  • HealthCERT Pressure Injury Prevention and Management (PIPM): the final chapter
    • A joint agency approach to reducing pressure injuries
    • Measuring the prevalence of pressure injuries at the Health Quality & Safety Commission
    • Accident Compensation Corporation
  • Operating matters
    • Health and Disability Services Standards review
    • Medication Guidelines for the Home and Community Support Services Sector
    • HealthCERT complaints 2017
    • Disability Support Services complaints 2016/17
    • HealthCERT forms updated
    • HealthCERT staff comings and goings
  • Sector matters
    • Health Quality & Safety Commission – quality improvement in aged residential care
    • Continuous improvement at audit
    • Emergency planning: recommendations for water requirements
    • interRAI reporting
    • interRAI Data Visualisation launched
    • Commission for Financial Capability video
    • Fire Safety Design Guide for Residential Community Housing
  • Websites of interest
  • Good news story
    • Ultimate Care Group – reducing depression

November 2017 (Issue 20)

HealthCert Bulletin – Issue 20: November 2017 (Word, 474 KB)
HealthCert Bulletin – Issue 20: November 2017 (PDF, 704 KB)

In this issue:

  • HealthCERT Work Programme 2016 and beyond: Pressure Injury Prevention and Management (PIPM)
    • Stop Pressure Injury Day 
    • Presbyterian Support Southland Enliven – Vickery Court 
    • Accident Compensation Corporation 
    • Who can I talk to? 
    • HealthCERT our story so far 
    • Research of interest: PIPM 
  • Operating matters
    • Health and Disability Services Standards review 
    • Exemplars of dementia design 
    • Home and community support sector services 
    • Residential disability services 
    • HealthCERT forms and website information 
  • Sector matters
    • Ministry of Primary Industries: The Food Act 
    • Nurse Practitioner Intern 
    • Te Hokinga ā Wairua – End of Life Service 
    • HQSC – Let’s talk: our communities, our health 
  • Websites of interest
  • Good news stories
    • PACT Group

May 2017 (Issue 19)

HealthCert Bulletin – Issue 19: May 2017 (Word, 1.31 MB)
HealthCert Bulletin – Issue 19: May 2017 (PDF, 440.3 KB)

In this issue:

  • HealthCERT Work Programme 2016 and beyond: Pressure Injury Prevention and Management (PIPM)
    • Office of the Chief Nursing Officer
    • Accident Compensation Corporation leads development of guide
    • Health Quality & Safety Commission: supporting PIPM
    • Lonsdale Care Centres – good under pressure!
    • Who can I talk to?
    • Research of interest: PIPM
  • Operating matters
    • HealthCERT new appointment
    • Health and Disability Services Standards review
    • Partial provisional audits of new buildings
    • Building regulations when reconfiguring ORA units
    • Home and community support sector Standard
    • Certification of residential disability services
  • Sector matters
    • Influenza vaccine storage
    • Reducing harm in New Zealand workplaces
  • Websites of interest
  • Good news stories
    • Bupa NZ: Dementia Commitment
    • Higher Ground: recovery success

February 2017 (Issue 18)

HealthCert Bulletin – Issue 18: February 2017 (Word, 1.4 KB)
HealthCert Bulletin – Issue 18: February 2017 (PDF, 602 KB)

In this issue:

  • HealthCERT Work Programme 2016 and beyond: Pressure Injury Prevention and Management (PIPM)
    • PIPM Work Programme: s31 reporting form
    • Who can I talk to?
    • Update on pressure injuries measure work led by the Health Quality & Safety Commission
    • Research of interest: PIPM
  • Operating matters
    • Section 31 incident notification
    • Bulk supply medication dual services
    • Home and community support sector
    • Electrical testing: certified residential disability providers
  • Sector matters
    • Medical Care Guidance: A new ‘end-of-life’ wishes idea for Canterbury
    • LiLACS New Zealand: Life and living in advanced age
    • Requirement to measure the food temperature
  • Websites of interest
  • Good news stories
    • Tamahere Eventide Home Trust: Education Unit
    • Heritage Lifecare Limited – Puriri Court link nurse
    • Te Kete Marie – the peaceful basket: inpatient hospital care for people with dementia, delirium and related cognitive impairment at the Mary Potter Hospice Foundation

November 2016 (Issue 17)

HealthCert Bulletin – Issue 17:  November 2016 (Word, 504 KB)
HealthCert Bulletin – Issue 17: November 2016 (PDF, 607 KB)

In this issue:

  • HealthCERT Work Programme 2016: Pressure Injury Prevention and Management (PIPM)
    • Office of the Chief Nursing Officer: Update on national pressure injury activities
    • PIPM Work Programme: s31 data
    • Who can I talk to?
    • National Survey Care Indicator Programme
    • Accident Compensation Corporation lead work
    • National Survey Care Indicators New Zealand
    • Research of interest: PIPM
  • Operating matters
    • Section 31 incident notification
    • Change of manager or clinical manager notification
    • Home and community support sector
    • Dispensation to provide hospital-level care for one named resident
  • Sector matters
    • The enrolled nurse’s role in assessment and care planning
    • Health Quality & Safety Commission New Zealand
    • Reporting notifiable event under the Health and Safety at Work Act 2015
  • Websites of interest
  • Good news stories
    • Paul’s story: Residential disability service
    • Hohepa Hawkes Bay
    • Oceania Healthcare: Focus on falls
    • Whanganui District Health Board medical ward: Focus on falls

June 2016 (Issue 16)

In this issue

  • Inside: HealthCERT Work Programme 2016: Pressure Injury Prevention and Management (PIPM)
  • Office of the Chief Nurse: What reduces pressure injuries in aged residential care?
  • PIPM Work Programme: audit report data
  • Clinician’s Corner
  • Research of interest: PIPM
  • Designated Auditing Agency Handbook (NZS 8134: 2008)
  • Before you purchase a health service - provisional audit
  • Home and community support sector standard
  • interRAI assessments and audit outcomes
  • Section 31 incident notification
  • interRAI update
  • The Nationwide Health and Disability Advocacy Service
  • Awanui Rest Home achieves the Silver Rainbow Seal
  • Kapiti Retirement Trust: cytotoxic medication management in the aged care sector

April 2016 (Issue 15)

In this issue:

  • Inside: Office of the Chief Nurse: Continuous quality improvement
  • PIPM Work Programme: Enhancements
  • Clinician’s Corner
  • Research of interest: PIPM
  • Designated Auditing Agency Handbook (NZS 8134: 2008)
  • Health of Older People Strategy
  • Secure Dementia Unit Design Guide
  • New food law for health care providers
  • Notes on Injectable Drugs

November 2015 (Issue 14)

In this issue:

  • HealthCERT Work Programme: A two-pronged approach  
  • Clinician’s Corner  
  • Section 31 reporting: Stage 3 +
  • Research of interest: Pressure Injury Prevention & Management 
  • New Senior Advisor: HealthCERT 
  • Hospital – medical (non-acute) certification 
  • Continuous improvement ratings
  • Home and Community Support Sector Standard (NZS 8158:2012)   
  • Design guidelines for residential secure dementia units  
  • Guidance on electrical equipment safety in aged care and similar facilities  
  • Reporting fractured neck of femur injuries 
  • Guidelines for Verifying Death 
  • interRAI 

September 2015 (Issue 13)

In this issue:

  • Aged residential care complaints at a glance
  • Provisional audit before a sale
  • First aid training
  • Good news story – Radius Fulton evacuation
  • Ministry of Health: Emergency Management Team
  • Southern DHB: Emergency Management Manager
  • Southern DHB: Nursing Director – Surgical Directorate, Reflections
  • Radius Fulton Care Centre
  • Verbal orders – Ministry of Health position statement
  • interRAI
  • Falls policies in aged care facilities
  • Legionella risks in hot water systems
  • Join in New Zealand ShakeOut – our national earthquake drill
  • Forum for DHB health of older people portfolio managers
  • Designated auditing agency workshop

May 2015 (Issue 12)

In this issue:

  • New leader at HealthCERT
  • Auditing district health boards
  • Designated Auditing Agency Handbook (revised 2015)
  • Publication of full audit reports
  • Continuous Improvement rating
  • Enduring Power of Attorney
  • Medi-Map
  • interRAI Project on track to deliver results ahead of schedule
  • Electrical testing and fire regulations – residential disability providers
  • Call for sector stories

April 2014 (Issue 11)

In this issue:

  • Hospital-level care in Occupational Right Agreement units
  • Building regulations when reconfiguring ORA units
  • Tracer methodology revisited
  • Your questions answered
  • Observed audits
  • New leader at HealthCERT
  • DAA Handbook
  • Trial publication of full audit reports

May 2013 (Issue 9)

HealthCert Bulletin – Issue 9: May 2013 (PDF, 116.21 KB)

In this issue:

  • Streamlined audit process
  • Comprehensive Care Assessment (interRAI) tool
  • Tracer methodology
  • Summaries for publication
  • Audit versus inspection
  • Food and nutrition guidelines for healthy older people

December 2012 (Issue 8)

HealthCert Bulletin – Issue 8: December 2012 (PDF, 61.65 KB)

In this issue:

  • Evaluation of Highly Relevant Criteria trial
  • Auditor-General’s follow-up report on rest home monitoring
  • Sampling formula for residential disability audits
  • New clause in ARRC services agreement

September 2012 (issue 7)

HealthCert Bulletin – Issue 7: September 2012 (PDF, 412 KB)

In this issue:

  • Changes to auditing of residential disability services
  • Tracer methodology revisited
  • Updated Standing Order Guidelines
  • Other matters

April 2012 (issue 6)

HealthCert Bulletin – Issue 6: April 2012 (PDF, 54 KB)

In this issue:

  • Auditing mental health services
  • Tracer methodology
  • Charging subsidised residents for additional services
  • Getting the provider name right

December 2011 (issue 5)

HealthCert Bulletin – Issue 5: December 2011 (PDF, 246 KB)

In this issue:

  • InterRAI in residential care
  • Environmental restraint guidelines
  • First aid training
  • Not for Resuscitation Orders revisited
  • Bulk supply of medications in rest homes
  • Infection Control auditing for residential disability providers
  • Summary of recurring issues
  • Publications of interest

June 2011 (issue 4)

HealthCert Bulletin – Issue 4: June 2011 (PDF, 246 KB)

In this issue:

  • Making the linkages – the essential elements of health care auditing
  • Evaluation of the DAA workshops and the HealthCERT Bulletin
  • Consent for use of enablers
  • Applying for designation
  • Updated audit templates
  • Updated list of certified provider premises
  • Medicines Care Guides for Residential Aged Care

April 2011 (issue 3)

HealthCert Bulletin – Issue 3: April 2011 (PDF, 50 KB)

In this issue:

  • Meeting the Standard for Nutrition, Safe Food, and Fluid Management (criteria 1.3.13.1 and 1.3.13.2): Further guidance
  • First steps in a residential disability project
  • The why and how of writing summaries for publication
  • What are the requirements for electrical testing?
  • Appointing welfare guardians and other approaches to issues of informed consent
  • Clarifying Not for Resuscitation orders
  • Certification of joint service facilities
  • Recent research and publications

November 2010 (issue 2)

HealthCert Bulletin – Issue 2: November 2010 (PDF, 94KB)

In this issue:

  • Tracer methodology
  • Understanding informed consent, advanced directives, welfare guardian
  • Team leaders/lead auditors
  • Recent research and publications

July 2010 (issue 1)

HealthCERT Bulletin – Issue 1: July 2010 (PDF, 65 KB)

In this issue:

  • Updating progress notes
  • Roles, responsibilities and best practice in medication management
  • Provisional audit: the interview with the prospective provider
  • Dementia services: a summary of auditing requirements
  • Emergency management: is an alternative water source available?
  • Recent research and publications

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