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About the Official Information Act
The Ministry of Health is subject to the Official Information Act 1982 (OIA).
Under the OIA you can ask us for official information we hold if you are:
- a New Zealand citizen
- a permanent resident
- visiting New Zealand.
We can only answer requests about information we hold. If you are unsure which government agency holds the information you’re looking for, check the Ministry of Justice’s Directory of Official Information.
Official Information Act – New Zealand Legislation
Before you make an OIA request
Before you make an OIA request, check if the information you are looking for is already available. We regularly release information of public interest, including our responses to OIA requests.
Other sources of information include:
Make an OIA request
To make an OIA request, contact the OIA Services Team.
You can also make an OIA request online.
What to include in your request
Your request should include:
- your name
- your contact details
- clear and specific details about the information you’re requesting.
You can choose how you want us to send you the information you have asked for, by email or post.
How we respond to your request
The OIA requires us to respond to an OIA request within 20 working days.
We can extend this timeframe if your request:
- is large
- requires consultation.
We may transfer your request in full or part to another agency subject to the OIA if they are better placed to respond to it. We will let you know if we do this.
Changing your request
If you make a change to your request, the 20 working days will start again the day after we receive it.
Clarifying your request
We may need to clarify your request with you. If we ask for a clarification within 7 working days of receiving your request, the 20 working days will start again.
Withholding information
We can only withhold information for specific reasons. If we withhold information we will let you know why.
You can learn more about reasons we may withhold information in sections 6, 9 and 18 of the Official Information Act
Your privacy
We may publish your request and our response to it on this website. Your personal details will be withheld.
OIA policies and guidance
Our OIA policies and guidance are available for download.
Make a complaint
If you are unhappy with our response to your request, contact us. We will do our best to resolve it.
You also have the right to complain to the Office of the Ombudsman.
Make a complaint to the Ombudsman
Contact us
Contact the OIA Services Team at the Ministry of Health.
Email: [email protected]
Postal address:
Ministry of Health
PO Box 5013
Wellington 6140