Certification of health care services Ngā tohu ratonga hauora

Find out about the Health and Disability Services (Safety) Act 2001, the legislation that underpins the certification of health care services.

Find out about the Ngā Paerewa Health and Disability Services Standard NZS 8134:2021 and who needs to meet it.

Information for residents and their families on certified hospitals and rest homes, and how to make a complaint about certified providers of health care services.

This section provides information for current or potential certified providers of health care services under the Health and Disability Services (Safety) Act 2001.

This section provides information for current or potential agencies designated to audit health care services under the Health and Disability Services (Safety) Act 2001.

Guidance for Health New Zealand on accessing certification information, audit results, and using the Provider Regulation and Monitoring System (PRMS).

This section provides information about the audit process under the Ngā Paerewa, what to expect when your service is audited, and how you can participate.

Learn what steps to take if you have concerns or want to make a complaint about the residential care you or someone you know is receiving.

HealthCERT Bulletin is a regular newsletter that provides the sector with updates, research and information to help answer commonly asked questions.

Contact details for the HealthCERT Team at the Ministry of Health.

Access our interactive databases of health care providers.