This section provides information about how the Smokefree Environments and Regulated Products Act 1990 regulates vaping, herbal smoking and smokeless tobacco products in New Zealand and what that means for retailers, manufacturers and importers of vape products.
21 October 2023
- From 21 October 2023, the product notification requirements are changing. Read more.
29 September 2023: Regulated Product Seller Notification 1 October 2023 deadline
We acknowledge that there is a short timeframe between the regulation coming into force on 21 September 2023 and the notification cut-off date of 1 October 2023. We have committed additional staff to processing the large number of registrations, but processing could take up to 5–10 days.
Given the situation, we will not take action against anyone who sells regulated products where the retailer has started the required registration and notification process.
25 September 2023
Make a complaint
If your complaint is about vape sales to under 18s or vaping in a workplace then contact your local Public Health Service
If you have a complaint about a vaping product, vaping substance or vaping device then you can let the Vaping Regulatory Authority (VRA) know through the complaints form in the HARP portal
Complaints relating to an adverse reaction to a vaping product should be reported to HARP