Individuals and whānau face a series of demands on their health literacy when navigating their way through the health system. These demands impact on consumers’ ability to access health information, care and services.
Internationally, support is growing for a stronger focus on how health systems, health care providers and practitioners can support people to access care, manage and maintain their own health and wellbeing.
A health literate organisation makes health literacy a priority and integral to quality service improvement. It makes health literacy part of all aspects of its service planning, design, delivery, and performance evaluation.
This guide has been developed with input from DHBs, to support health organisations undertake a health literacy review. It draws on international best practise for health literate organisations (the 6 Dimensions) tailored for the New Zealand health setting.
You can download this guide as a practical resource for review groups.
Publishing information
- Publication date
- Citation
Ministry of Health. 2015. Health Literacy Review: A guide. Wellington: Ministry of Health.
- ISBN
- 978-0-478-44818-4 (print); 978-0-478-44813-9 (online)
- HP number
- 6184
- Copyright status
-
Owned by the Ministry of Health and licensed for reuse under a Creative Commons Attribution 4.0 International Licence.
