Radius Waipuna

Profile & contact details

Premises details
Premises nameRadius Waipuna
Address 118 Waipuna Road East Mount Wellington Auckland 1060
Total beds66
Service typesMedical, Physical, Rest home care, Geriatric
Certification/licence details
Certification/licence nameRadius Residential Care Limited - Radius Waipuna
Current auditorHealth and Disability Auditing New Zealand Limited
End date of current certificate/licence06 September 2021
Certification periodOther months
Provider details
Provider nameRadius Residential Care Limited
Street address 12 Viaduct Harbour Avenue Auckland Central Auckland 1010
Post addressPO Box 450 Auckland 1140

Progress on issues from the last audit

What’s on this page?

This rest home has been audited against the Health and Disability Services Standards. During the last audit, the auditors identified some areas for improvement.

Issues from their last audit are listed in the corrective actions table below, along with the action required to fix the issue, its risk level, and whether or not the issue has been reported as fixed.

A guide to the table is available below.

Details of corrective actions

Date of last audit: 07 June 2018

Outcome requiredFound at auditAction requiredRisk ratingAction statusDate action reported complete
An appropriate 'call system' is available to summon assistance when required.The call bell system in the new wings was not yet operational. Ensure all call bells are operational. PA LowReporting Complete21/12/2016
Consumers are provided with safe and accessible external areas that meet their needs.External areas and landscaping (including making the driveway safe for residents and visitors) have not yet been completed. Ensure safe external areas are completed. PA LowReporting Complete21/12/2016
All buildings, plant, and equipment comply with legislation.(i) The building is not yet completed, so painting, floor and window coverings, installation of privacy locks on shared ensuites and installation of handrails has not yet occurred in all areas. (ii) Hot water has not yet been turned on so temperature requirements have not been tested. (iii) A certificate for public use has not yet been issued. (iv) The medication room has not yet been fitted out and secured. (i) Ensure the building is completed and the interior finished including installation of handrails and privacy locks. (ii) Ensure hot water is turned on and the temperature monitored to ensure it is within the safe range. (iii) Provide evidence of a certificate of public use. (iv) Ensure the medication room has basins, shelves, cupboards, a controlled drug safe, a refrigerator and benches installed, and is secured. PA LowReporting Complete21/12/2016
Service delivery plans describe the required support and/or intervention to achieve the desired outcomes identified by the ongoing assessment process.(i) The respite resident had no interim care plan. (ii) The resident who has a port line for dialysis has no documented care of the port line in the care plan. (i) Ensure respite residents have interim care plans. (ii) Ensure all appropriate care is documented in the care plan. PA ModerateReporting Complete29/10/2018
A system to identify, plan, facilitate, and record ongoing education for service providers to provide safe and effective services to consumers.Five of five staff files sampled did not have a current performance appraisal. Ensure all staff have an annual performance appraisal completed. PA LowReporting Complete05/12/2018

Guide to table

Outcome required

The outcome required by the Health and Disability Services Standards.

Found at audit

The issue that was found when the rest home was audited.

Action required

The action necessary to fix the issue, as decided by the auditor.

Risk level

Whether the required outcome was partially attained (PA) or unattained (UA), and what the risk level of the issue is.

The outcome is partially attained when:

  • there is evidence that the rest home has the appropriate process in place, but not the required documentation
  • when the rest home has the required documentation, but is unable to show that the process is being implemented.

The outcome is unattained when the rest home cannot show that they have the needed processes, systems or structures in place.

The risk level is determined by two things: how likely the issue is to happen and how serious the consequences of it happening would be.

The risk levels are:

  • negligible – this issue requires no additional action or planning.
  • low – this issue requires a negotiated plan in order to fix the issue within a specified and agreed time frame, such as one year.
  • moderate – this issue requires a negotiated plan in order to fix the issue within a specific and agreed time frame, such as six months.
  • high – this issue requires a negotiated plan in order to fix the issue within one month or as agreed between the service and auditor.
  • critical – This issue requires immediate corrective action in order to fix the identified issue including documentation and sign off by the auditor within 24 hours to ensure consumer safety.

The risk level may be downgraded once the rest home reports the issue is fixed.

Action status

Whether the necessary action is still in progress or if it is complete, as reported by the rest home to the relevant district health board.

Date action reported complete

The date that the district health board was told the issue was fixed.

Audit reports

Before you begin
Before you download the audit reports, please read our guide to rest home certification and audits which gives an overview of the auditing process and explains what the audit reports mean.

What’s on this page?

Audit reports for this rest home’s latest audits can be downloaded below.

Full audit reports are provided for audits processed and approved after 29 August 2013.  Note that the format for the full audit reports was streamlined from 16 December 2014.  Full audit reports between 29 August 2013 and 16 December 2014 are therefore in a different format. 

Prior to 29 August 2013, only audit summaries are available.

Both the recent full audit reports and previous audit summaries include:

  • an overview of the rest home’s performance, and
  • coloured indicators showing how well the rest home performed against the different aspects of the Health and Disability Services Standards.

Note: From November 2013, as rest homes are audited, any issues from their latest audit (the corrective actions required by the auditor) will appear on the rest home’s page. As the rest home completes the required actions, the status on the web site will update.

Audit reports

Audit date: 07 June 2018

Audit type:Surveillance Audit

Audit date: 16 November 2016

Audit type:Partial Provisional Audit

Audit date: 27 June 2016

Audit type:Certification Audit

Audit date: 28 June 2016

Audit type:Partial Provisional Audit

Audit date: 21 April 2015

Audit type:Surveillance Audit

Audit date: 08 July 2013

Audit type:Certification Audit

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