Summerset on Summerhill
Profile & contact details
Premises name | Summerset on Summerhill |
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Address | 180 Ruapehu Drive Fitzherbert Palmerston North 4410 |
Total beds | 45 |
Service types | Rest home care, Geriatric, Medical |
Certification/licence name | Summerset Care Limited - Summerset on Summerhill |
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Current auditor | Health and Disability Auditing New Zealand Limited |
End date of current certificate/licence | 07 May 2024 |
Certification period | 36 months |
Provider name | Summerset Care Limited |
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Street address | Majestic Centre Floor 27, 100 Willis Street Wellington Central Wellington 6011 |
Post address | PO Box 5187 Wellington 6140 |
Website | www.summerset.co.nz/ |
Progress on issues from the last audit
What’s on this page?
This rest home has been audited against the Health and Disability Services Standards. During the last audit, the auditors identified some areas for improvement.
Issues from their last audit are listed in the corrective actions table below, along with the action required to fix the issue, its risk level, and whether or not the issue has been reported as fixed.
A guide to the table is available below.
Details of corrective actions
Date of last audit: 07 November 2022
Outcome required | Found at audit | Action required | Risk rating | Action status | Date action reported complete |
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The provision of services and/or interventions are consistent with, and contribute to, meeting the consumers' assessed needs, and desired outcomes. | (i) The repositioning chart for one hospital resident (under the CMI contract) with a pressure injury, had not been completed at the required intervals as identified in the support plan. (ii) There were no documented or implemented interventions for one rest home resident of low body weight with continuing unintentional weight loss. (iii) There was no medical information available on the resident file from the GP/NP or other allied health professional for the respite care and oncology resident.… (this text has been trimmed due to space limits). | (i) Ensure monitoring is completed where needed. (ii) Ensure interventions are documented and implemented for changes to resident health status. (iii) Ensure medical information is available for short-term residents. | PA Moderate | Reporting Complete | 14/07/2021 |
The frequency and extent of monitoring of people during restraint shall be determined by a registered health professional and implemented according to this determination. | There were no documented details of the effect of restraint and staff observations during restraint. A review of the monitoring charts showed that restraint was initiated after morning care and released around 4 pm for 15-25 minutes, then re-initiated until the resident went to bed. Between these times the restraint was not released and there were no other schedules such as toileting, showing that the restraint could have been released. | Ensure that monitoring charts include staff observations around the effect of restraint use and ensure that restraint is released when it is safe to do so, and alternative strategies are documented. | PA Low | Reporting Complete | 26/06/2023 |
Guide to table
Outcome required
The outcome required by the Health and Disability Services Standards.
Found at audit
The issue that was found when the rest home was audited.
Action required
The action necessary to fix the issue, as decided by the auditor.
Risk level
Whether the required outcome was partially attained (PA) or unattained (UA), and what the risk level of the issue is.
The outcome is partially attained when:
- there is evidence that the rest home has the appropriate process in place, but not the required documentation
- when the rest home has the required documentation, but is unable to show that the process is being implemented.
The outcome is unattained when the rest home cannot show that they have the needed processes, systems or structures in place.
The risk level is determined by two things: how likely the issue is to happen and how serious the consequences of it happening would be.
The risk levels are:
- negligible – this issue requires no additional action or planning.
- low – this issue requires a negotiated plan in order to fix the issue within a specified and agreed time frame, such as one year.
- moderate – this issue requires a negotiated plan in order to fix the issue within a specific and agreed time frame, such as six months.
- high – this issue requires a negotiated plan in order to fix the issue within one month or as agreed between the service and auditor.
- critical – This issue requires immediate corrective action in order to fix the identified issue including documentation and sign off by the auditor within 24 hours to ensure consumer safety.
The risk level may be downgraded once the rest home reports the issue is fixed.
Action status
Whether the necessary action is still in progress or if it is complete, as reported by the rest home to the relevant district health board.
Date action reported complete
The date that the district health board was told the issue was fixed.
Audit reports
Before you begin
Before you download the audit reports, please read our guide to rest home certification and audits which gives an overview of the auditing process and explains what the audit reports mean.
What’s on this page?
Audit reports for this rest home’s latest audits can be downloaded below.
Full audit reports are provided for audits processed and approved after 29 August 2013. Note that the format for the full audit reports was streamlined from 16 December 2014. Full audit reports between 29 August 2013 and 16 December 2014 are therefore in a different format.
From 1 June 2009 to 28 February 2022 rest homes were audited against the Health and Disability Services Standards NZS 8134:2008. These standards have been updated, and from 28 February 2022 rest homes are audited against Ngā Paerewa Health and Disability Services Standard NZS 8134:2021.
Prior to 29 August 2013, only audit summaries are available.
Both the recent full audit reports and previous audit summaries include:
- an overview of the rest home’s performance, and
- coloured indicators showing how well the rest home performed against the different aspects of the Ngā Paerewa Health and Disability Services Standard.
Note: From November 2013, as rest homes are audited, any issues from their latest audit (the corrective actions required by the auditor) will appear on the rest home’s page. As the rest home completes the required actions, the status on the web site will update.
Audit reports
Audit date: 07 November 2022Audit type:Surveillance Audit
- Summerset on Summerhill - Nov 2022 (docx, 55.21 KB)
- Summerset on Summerhill - Nov 2022 (pdf, 169.15 KB)
Audit type:Certification Audit
- Summerset on Summerhill - Mar 2021 (docx, 48.18 KB)
- Summerset on Summerhill - Mar 2021 (pdf, 187.35 KB)
Audit type:Surveillance Audit
- Summerset on Summerhill - Oct 2019 (docx, 33.79 KB)
- Summerset on Summerhill - Oct 2019 (pdf, 133.24 KB)
Audit type:Certification Audit
- Summerset on Summerhill - Feb 2018 (docx, 45.17 KB)
- Summerset on Summerhill - Feb 2018 (pdf, 174.8 KB)
Audit type:Surveillance Audit