St Johns Wood
Profile & contact details
|Premises name||St Johns Wood|
|Address||133 Tamamutu Street Taupo 3330|
|Service types||Geriatric, Medical, Rest home care|
|Certification/licence name||Oceania Care Company Limited - St Johns Wood|
|Current auditor||The DAA Group Limited|
|End date of current certificate/licence||07 December 2021|
|Certification period||48 months|
|Provider name||Oceania Care Company Limited|
|Street address||2 Hargreaves Street Saint Marys Bay Auckland 1011|
|Post address||PO Box 9507 Newmarket Auckland 1149|
Progress on issues from the last audit
What’s on this page?
This rest home has been audited against the Health and Disability Services Standards. During the last audit, the auditors identified some areas for improvement.
Issues from their last audit are listed in the corrective actions table below, along with the action required to fix the issue, its risk level, and whether or not the issue has been reported as fixed.
A guide to the table is available below.
Details of corrective actions
Date of last audit: 24 September 2019
|Outcome required||Found at audit||Action required||Risk rating||Action status||Date action reported complete|
|A corrective action plan addressing areas requiring improvement in order to meet the specified Standard or requirements is developed and implemented.||Corrective actions identified at meetings did not consistently evidence that: i) These had been clearly identified. ii) A time frame and accountabilities had been identified. ii) Action points had been carried forward to subsequent meetings. iii) Action points had been closed out||The facility is to ensure that action points arising from meeting minutes: i) Are clearly identified. ii) Include a timeframe and person responsible for actioning these. iii) Demonstrate that these have been carried forward and discussed at subsequent meetings. iii) Demonstrate that these have been closed out.||PA Low||In Progress|
|All aspects of food procurement, production, preparation, storage, transportation, delivery, and disposal comply with current legislation, and guidelines.||Not all food preparation surfaces promote food safety.||Ensure all work surfaces meet food safety requirements.||PA Low||In Progress|
|Activities are planned and provided/facilitated to develop and maintain strengths (skills, resources, and interests) that are meaningful to the consumer.||Not all residents have access to activities over weekends.||The activities programme to provide activities for all residents over weekends.||PA Low||In Progress|
|A medicines management system is implemented to manage the safe and appropriate prescribing, dispensing, administration, review, storage, disposal, and medicine reconciliation in order to comply with legislation, protocols, and guidelines.||PRN medications did not routinely show maximum dose rate and nine special authority medication approval documents were out of date.||Ensure all PRN medications have maximum dose rates over a twenty-four-hour period and special authority medication documentation is current.||PA Moderate||In Progress|
|There is a clearly documented and implemented process which determines service provider levels and skill mixes in order to provide safe service delivery.||The new sole nurses’ station was not sufficiently close enough for observation of all residents specifically those assessed as requiring hospital level care, in the care suite wing.||Ensure that the nurses’ stations for the care suites is consistently maintained.||PA Low||In Progress|
The outcome required by the Health and Disability Services Standards.
Found at audit
The issue that was found when the rest home was audited.
The action necessary to fix the issue, as decided by the auditor.
Whether the required outcome was partially attained (PA) or unattained (UA), and what the risk level of the issue is.
The outcome is partially attained when:
- there is evidence that the rest home has the appropriate process in place, but not the required documentation
- when the rest home has the required documentation, but is unable to show that the process is being implemented.
The outcome is unattained when the rest home cannot show that they have the needed processes, systems or structures in place.
The risk level is determined by two things: how likely the issue is to happen and how serious the consequences of it happening would be.
The risk levels are:
- negligible – this issue requires no additional action or planning.
- low – this issue requires a negotiated plan in order to fix the issue within a specified and agreed time frame, such as one year.
- moderate – this issue requires a negotiated plan in order to fix the issue within a specific and agreed time frame, such as six months.
- high – this issue requires a negotiated plan in order to fix the issue within one month or as agreed between the service and auditor.
- critical – This issue requires immediate corrective action in order to fix the identified issue including documentation and sign off by the auditor within 24 hours to ensure consumer safety.
The risk level may be downgraded once the rest home reports the issue is fixed.
Whether the necessary action is still in progress or if it is complete, as reported by the rest home to the relevant district health board.
Date action reported complete
The date that the district health board was told the issue was fixed.
Before you begin
Before you download the audit reports, please read our guide to rest home certification and audits which gives an overview of the auditing process and explains what the audit reports mean.
What’s on this page?
Audit reports for this rest home’s latest audits can be downloaded below.
Full audit reports are provided for audits processed and approved after 29 August 2013. Note that the format for the full audit reports was streamlined from 16 December 2014. Full audit reports between 29 August 2013 and 16 December 2014 are therefore in a different format.
Prior to 29 August 2013, only audit summaries are available.
Both the recent full audit reports and previous audit summaries include:
- an overview of the rest home’s performance, and
- coloured indicators showing how well the rest home performed against the different aspects of the Health and Disability Services Standards.
Note: From November 2013, as rest homes are audited, any issues from their latest audit (the corrective actions required by the auditor) will appear on the rest home’s page. As the rest home completes the required actions, the status on the web site will update.
Audit reportsAudit date: 24 September 2019
Audit type:Surveillance Audit
Audit type:Partial Provisional Audit
Audit type:Certification Audit
Audit type:Partial Provisional Audit; Surveillance Audit
Audit type:Certification Audit