CHT Acacia

Profile & contact details

Premises details
Premises nameCHT Acacia
Address 1/134 Hamurana Road Omokoroa 3114
Total beds50
Service typesMedical, Rest home care, Geriatric
Certification/licence details
Certification/licence nameCHT Healthcare Trust - CHT Acacia
Current auditorHealth and Disability Auditing New Zealand Limited
End date of current certificate/licence01 September 2023
Certification period48 months
Provider details
Provider nameCHT Healthcare Trust
Street address 97 Great South Rd Market Road Auckland 1543
Post addressPO Box 74341 Market Road Auckland 1543

Progress on issues from the last audit

What’s on this page?

This rest home has been audited against the Health and Disability Services Standards. During the last audit, the auditors identified some areas for improvement.

Issues from their last audit are listed in the corrective actions table below, along with the action required to fix the issue, its risk level, and whether or not the issue has been reported as fixed.

A guide to the table is available below.

Details of corrective actions

Date of last audit: 21 October 2019

Outcome requiredFound at auditAction requiredRisk ratingAction statusDate action reported complete
All buildings, plant, and equipment comply with legislation.A certificate for public use has not yet been issued. Obtain a certificate for public use. PA LowReporting Complete20/11/2019
A medicines management system is implemented to manage the safe and appropriate prescribing, dispensing, administration, review, storage, disposal, and medicine reconciliation in order to comply with legislation, protocols, and guidelines.The temporary treatment room has yet to be set up with furniture, a safe for controlled drugs, and the medication fridge. The room is not yet secure. A second medication trolley is yet to be purchased. Ensure the treatment room is fully completed and secure. Ensure a second medication trolley is available as planned. PA LowReporting Complete17/11/2019
The physical environment minimises risk of harm, promotes safe mobility, aids independence and is appropriate to the needs of the consumer/group.Walkways to link the new and existing buildings are not yet fully built. Ensure that residents can move freely and safely between the new and existing buildings via safe and accessible walkways. PA LowReporting Complete17/11/2019
Where required by legislation there is an approved evacuation plan.A fire evacuation scheme has not yet been issued. Obtain a fire evacuation scheme for the new and existing building. PA LowReporting Complete17/11/2019
Service providers receive appropriate information, training, and equipment to respond to identified emergency and security situations. This shall include fire safety and emergency procedures.Staff have not yet been orientated to the new building and trained in fire and emergency response in light of the new configuration. Ensure that all staff are orientated to the new building and trained in fire and emergency response. PA LowReporting Complete17/11/2019
The organisation identifies and implements appropriate security arrangements relevant to the consumer group and the setting.Locks for external doors is not completed as this will be influenced by final completion of walkways. Ensure that there are external locks that keep the new and existing buildings secure and that can be opened in the event of a fire. PA LowReporting Complete17/11/2019
Service providers have access to designated areas for the safe and hygienic storage of cleaning/laundry equipment and chemicals.The separation of the walkway and the clean linen storage area is not yet completed. Complete the walled off area for clean linen storage. PA LowReporting Complete17/11/2019

Guide to table

Outcome required

The outcome required by the Health and Disability Services Standards.

Found at audit

The issue that was found when the rest home was audited.

Action required

The action necessary to fix the issue, as decided by the auditor.

Risk level

Whether the required outcome was partially attained (PA) or unattained (UA), and what the risk level of the issue is.

The outcome is partially attained when:

  • there is evidence that the rest home has the appropriate process in place, but not the required documentation
  • when the rest home has the required documentation, but is unable to show that the process is being implemented.

The outcome is unattained when the rest home cannot show that they have the needed processes, systems or structures in place.

The risk level is determined by two things: how likely the issue is to happen and how serious the consequences of it happening would be.

The risk levels are:

  • negligible – this issue requires no additional action or planning.
  • low – this issue requires a negotiated plan in order to fix the issue within a specified and agreed time frame, such as one year.
  • moderate – this issue requires a negotiated plan in order to fix the issue within a specific and agreed time frame, such as six months.
  • high – this issue requires a negotiated plan in order to fix the issue within one month or as agreed between the service and auditor.
  • critical – This issue requires immediate corrective action in order to fix the identified issue including documentation and sign off by the auditor within 24 hours to ensure consumer safety.

The risk level may be downgraded once the rest home reports the issue is fixed.

Action status

Whether the necessary action is still in progress or if it is complete, as reported by the rest home to the relevant district health board.

Date action reported complete

The date that the district health board was told the issue was fixed.

Audit reports

Before you begin
Before you download the audit reports, please read our guide to rest home certification and audits which gives an overview of the auditing process and explains what the audit reports mean.

What’s on this page?

Audit reports for this rest home’s latest audits can be downloaded below.

Full audit reports are provided for audits processed and approved after 29 August 2013.  Note that the format for the full audit reports was streamlined from 16 December 2014.  Full audit reports between 29 August 2013 and 16 December 2014 are therefore in a different format. 

Prior to 29 August 2013, only audit summaries are available.

Both the recent full audit reports and previous audit summaries include:

  • an overview of the rest home’s performance, and
  • coloured indicators showing how well the rest home performed against the different aspects of the Health and Disability Services Standards.

Note: From November 2013, as rest homes are audited, any issues from their latest audit (the corrective actions required by the auditor) will appear on the rest home’s page. As the rest home completes the required actions, the status on the web site will update.

Audit reports

Audit date: 21 October 2019

Audit type:Partial Provisional Audit

Audit date: 02 July 2019

Audit type:Certification Audit

Audit date: 12 March 2018

Audit type:Surveillance Audit

Audit date: 22 June 2016

Audit type:Certification Audit

Audit date: 17 July 2014

Audit type:Provisional Audit

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