Aria Bay Retirement Village
Profile & contact details
|Premises name||Aria Bay Retirement Village|
|Address||3 Woodlands Crescent Browns Bay Auckland 0630|
|Service types||Dementia care, Rest home care, Geriatric, Medical|
|Certification/licence name||Aria Bay Senior Living Limited - Aria Bay Retirement Village|
|Current auditor||Health and Disability Auditing New Zealand Limited|
|End date of current certificate/licence||14 June 2021|
|Certification period||Other months|
|Provider name||Aria Bay Senior Living Limited|
|Street address||3 Woodlands Crescent Browns Bay Auckland 0630|
|Post address||PO Box 305596 Triton Plaza Auckland 0757|
Progress on issues from the last audit
What’s on this page?
This rest home has been audited against the Health and Disability Services Standards. During the last audit, the auditors identified some areas for improvement.
Issues from their last audit are listed in the corrective actions table below, along with the action required to fix the issue, its risk level, and whether or not the issue has been reported as fixed.
A guide to the table is available below.
Details of corrective actions
Date of last audit: 15 December 2020
|Outcome required||Found at audit||Action required||Risk rating||Action status||Date action reported complete|
|Consumers are provided with safe and accessible external areas that meet their needs.||There is a balcony off the lounge with a railing. As it is on the first floor, the service is yet to secure and ensure this balcony is safe. Advised the balcony sliding door will be kept dead locked until the balcony area has been enclosed and fully secure||Ensure the balcony area is secured off until the balcony is fully enclosed||PA Low||Reporting Complete||18/01/2021|
|Service providers receive appropriate information, training, and equipment to respond to identified emergency and security situations. This shall include fire safety and emergency procedures.||A fire drill is scheduled for induction of the new building||Ensure a fire drill is completed prior to occupancy||PA Low||Reporting Complete||18/01/2021|
|The appointment of appropriate service providers to safely meet the needs of consumers.||The service does not currently have sufficient RNs to cover 24/7. Advised that a further two RNs will be employed to cover the initial 24/7 roster, prior to a hospital assessed resident admitted.||Ensure there are sufficient RNs employed to cover 24/7||PA Low||Reporting Complete||18/01/2021|
The outcome required by the Health and Disability Services Standards.
Found at audit
The issue that was found when the rest home was audited.
The action necessary to fix the issue, as decided by the auditor.
Whether the required outcome was partially attained (PA) or unattained (UA), and what the risk level of the issue is.
The outcome is partially attained when:
- there is evidence that the rest home has the appropriate process in place, but not the required documentation
- when the rest home has the required documentation, but is unable to show that the process is being implemented.
The outcome is unattained when the rest home cannot show that they have the needed processes, systems or structures in place.
The risk level is determined by two things: how likely the issue is to happen and how serious the consequences of it happening would be.
The risk levels are:
- negligible – this issue requires no additional action or planning.
- low – this issue requires a negotiated plan in order to fix the issue within a specified and agreed time frame, such as one year.
- moderate – this issue requires a negotiated plan in order to fix the issue within a specific and agreed time frame, such as six months.
- high – this issue requires a negotiated plan in order to fix the issue within one month or as agreed between the service and auditor.
- critical – This issue requires immediate corrective action in order to fix the identified issue including documentation and sign off by the auditor within 24 hours to ensure consumer safety.
The risk level may be downgraded once the rest home reports the issue is fixed.
Whether the necessary action is still in progress or if it is complete, as reported by the rest home to the relevant district health board.
Date action reported complete
The date that the district health board was told the issue was fixed.
Before you begin
Before you download the audit reports, please read our guide to rest home certification and audits which gives an overview of the auditing process and explains what the audit reports mean.
What’s on this page?
Audit reports for this rest home’s latest audits can be downloaded below.
Full audit reports are provided for audits processed and approved after 29 August 2013. Note that the format for the full audit reports was streamlined from 16 December 2014. Full audit reports between 29 August 2013 and 16 December 2014 are therefore in a different format.
Prior to 29 August 2013, only audit summaries are available.
Both the recent full audit reports and previous audit summaries include:
- an overview of the rest home’s performance, and
- coloured indicators showing how well the rest home performed against the different aspects of the Health and Disability Services Standards.
Note: From November 2013, as rest homes are audited, any issues from their latest audit (the corrective actions required by the auditor) will appear on the rest home’s page. As the rest home completes the required actions, the status on the web site will update.
Audit reportsAudit date: 15 December 2020
Audit type:Partial Provisional Audit
- Aria Bay Retirement Village - Dec 2020 (docx, 52.41 KB)
- Aria Bay Retirement Village - Dec 2020 (pdf, 138.95 KB)
Audit type:Surveillance Audit
- Aria Bay Retirement Village - Aug 2018 (docx, 32.9 KB)
- Aria Bay Retirement Village - Aug 2018 (pdf, 129.03 KB)
Audit type:Certification Audit
- Aria Bay Retirement Village - Apr 2016 (docx, 47.51 KB)
- Aria Bay Retirement Village - Apr 2016 (pdf, 184.24 KB)
Audit type:Surveillance Audit