The Wood Lifecare

Profile & contact details

Premises details
Premises nameThe Wood Lifecare
Address 156 Milton Street The Wood Nelson 7010
Total beds115
Service typesMedical, Geriatric, Rest home care
Certification/licence details
Certification/licence nameThe Wood Lifecare (2007) Limited - The Wood Lifecare
Current auditorHealth and Disability Auditing New Zealand Limited
End date of current certificate/licence09 November 2022
Certification period36 months
Provider details
Provider nameThe Wood Lifecare (2007) Limited
Street address 156 Milton Street The Wood Nelson 7010
Post address

Progress on issues from the last audit

What’s on this page?

This rest home has been audited against the Health and Disability Services Standards. During the last audit, the auditors identified some areas for improvement.

Issues from their last audit are listed in the corrective actions table below, along with the action required to fix the issue, its risk level, and whether or not the issue has been reported as fixed.

A guide to the table is available below.

Details of corrective actions

Date of last audit: 27 August 2019

Outcome requiredFound at auditAction requiredRisk ratingAction statusDate action reported complete
The facilitation of safe self-administration of medicines by consumers where appropriate.One respite resident did not have a drug chart or self-medication competency on place. Ensure all documentation and drug charts are in place on admission to the service. PA LowReporting Complete09/12/2019
Each episode of restraint is evaluated in collaboration with the consumer and shall consider: (a) Future options to avoid the use of restraint; (b) Whether the consumer's service delivery plan (or crisis plan) was followed; (c) Any review or modification required to the consumer's service delivery plan (or crisis plan); (d) Whether the desired outcome was achieved; (e) Whether the restraint was the least restrictive option to achieve the desired outcome; (f) The duration of the restraint episode… (this text has been trimmed due to space limits).However, restraint evaluations were not documented as completed as per policy. There is no current committee responsible for restraint use review and evaluation at The Wood and there is no documented evidence that restraint is being reviewed in meetings. Complete restraint evaluations as per policy. Ensure restraint use is reported and reviewed at meetings. PA LowReporting Complete20/01/2020
The responsibility for infection control is clearly defined and there are clear lines of accountability for infection control matters in the organisation leading to the governing body and/or senior management.There is no committee appointed at The Wood that has overall responsibility for infection control as described in the organisations policy. Ensure there are clear lines of accountability and committee overall responsible for IP&C at The Wood. PA LowReporting Complete11/03/2020
The needs, outcomes, and/or goals of consumers are identified via the assessment process and are documented to serve as the basis for service delivery planning.Three of five hospital level and one of five rest home files reviewed did not have falls risk assessments completed as per policy. Ensure policy is followed, and all risk assessments are completed accordingly. PA LowReporting Complete11/03/2020
Each stage of service provision (assessment, planning, provision, evaluation, review, and exit) is provided within time frames that safely meet the needs of the consumer.(i) Three long-term hospital residents did not have the interRAI assessment completed within 21 days of admission. (ii) Four hospital residents did not have a long-term care plan developed within timeframes. (i)-(ii) Ensure all interRAI assessments and long-term care plans are completed within timeframes. PA LowReporting Complete15/06/2020

Guide to table

Outcome required

The outcome required by the Health and Disability Services Standards.

Found at audit

The issue that was found when the rest home was audited.

Action required

The action necessary to fix the issue, as decided by the auditor.

Risk level

Whether the required outcome was partially attained (PA) or unattained (UA), and what the risk level of the issue is.

The outcome is partially attained when:

  • there is evidence that the rest home has the appropriate process in place, but not the required documentation
  • when the rest home has the required documentation, but is unable to show that the process is being implemented.

The outcome is unattained when the rest home cannot show that they have the needed processes, systems or structures in place.

The risk level is determined by two things: how likely the issue is to happen and how serious the consequences of it happening would be.

The risk levels are:

  • negligible – this issue requires no additional action or planning.
  • low – this issue requires a negotiated plan in order to fix the issue within a specified and agreed time frame, such as one year.
  • moderate – this issue requires a negotiated plan in order to fix the issue within a specific and agreed time frame, such as six months.
  • high – this issue requires a negotiated plan in order to fix the issue within one month or as agreed between the service and auditor.
  • critical – This issue requires immediate corrective action in order to fix the identified issue including documentation and sign off by the auditor within 24 hours to ensure consumer safety.

The risk level may be downgraded once the rest home reports the issue is fixed.

Action status

Whether the necessary action is still in progress or if it is complete, as reported by the rest home to the relevant district health board.

Date action reported complete

The date that the district health board was told the issue was fixed.

Audit reports

Before you begin
Before you download the audit reports, please read our guide to rest home certification and audits which gives an overview of the auditing process and explains what the audit reports mean.

What’s on this page?

Audit reports for this rest home’s latest audits can be downloaded below.

Full audit reports are provided for audits processed and approved after 29 August 2013.  Note that the format for the full audit reports was streamlined from 16 December 2014.  Full audit reports between 29 August 2013 and 16 December 2014 are therefore in a different format. 

Prior to 29 August 2013, only audit summaries are available.

Both the recent full audit reports and previous audit summaries include:

  • an overview of the rest home’s performance, and
  • coloured indicators showing how well the rest home performed against the different aspects of the Health and Disability Services Standards.

Note: From November 2013, as rest homes are audited, any issues from their latest audit (the corrective actions required by the auditor) will appear on the rest home’s page. As the rest home completes the required actions, the status on the web site will update.

Audit reports

Audit date: 27 August 2019

Audit type:Certification Audit

Audit date: 14 March 2018

Audit type:Surveillance Audit

Audit date: 30 August 2016

Audit type:Certification Audit

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