Summerset by the Ranges

Profile & contact details

Premises details
Premises nameSummerset by the Ranges
Address 102 Liverpool Street Levin 5510
Total beds51
Service typesGeriatric, Medical, Dementia care, Rest home care
Certification/licence details
Certification/licence nameSummerset Care Limited - Summerset by the Ranges
Current auditorHealth and Disability Auditing New Zealand Limited
End date of current certificate/licence07 May 2020
Certification period48 months
Provider details
Provider nameSummerset Care Limited
Street addressLevel 12, State Insurance Tower 1 Willis Street Wellington Central Wellington 6011
Post addressPO Box 5187 Lambton Quay Wellington 6145

Progress on issues from the last audit

What’s on this page?

This rest home has been audited against the Health and Disability Services Standards. During the last audit, the auditors identified some areas for improvement.

Issues from their last audit are listed in the corrective actions table below, along with the action required to fix the issue, its risk level, and whether or not the issue has been reported as fixed.

A guide to the table is available below.

Details of corrective actions

Date of last audit: 31 October 2016

Outcome requiredFound at auditAction requiredRisk ratingAction statusDate action reported complete
New service providers receive an orientation/induction programme that covers the essential components of the service provided.The orientation programme has not yet commenced. Ensure staff complete the orientation programme as scheduled over three weeks. PA LowReporting Complete24/11/2016
Service providers responsible for medicine management are competent to perform the function for each stage they manage.Senior caregivers will be employed to manage and administer medications. Advised, that medication competencies will be completed during induction and annually. For new staff commencing who will have medication administration responsibilities, ensure all have completed medication competencies. PA LowReporting Complete24/11/2016
A medicines management system is implemented to manage the safe and appropriate prescribing, dispensing, administration, review, storage, disposal, and medicine reconciliation in order to comply with legislation, protocols, and guidelines.The medication room is not fully ready for use or secure. Implement a safe transition for the medication system. PA LowReporting Complete24/11/2016
The physical environment minimises risk of harm, promotes safe mobility, aids independence and is appropriate to the needs of the consumer/group.1) Hot water temperatures in all resident areas and hot water safety in the kitchen, are required to be completed, 2) the kitchen has a functioning oven and stovetop for which there is no control for staff use only. Ensure the physical environment minimises harm. PA LowReporting Complete24/11/2016
All buildings, plant, and equipment comply with legislation.The new dementia care unit requires a certificate for public use on completion as follows; 1) the internal building requires completion including all electrical work and lighting, completion of the activity based laundry, sluice room, kitchenette (including hot water safety), interior décor of all areas (including furnishings) and flooring and 2) construction is completed and the building complies with legislation. Obtain a certificate for public use (CPU). PA LowReporting Complete24/11/2016
An appropriate 'call system' is available to summon assistance when required.The call bell system is not operational. Ensure the call bell system is operational. PA LowReporting Complete24/11/2016
Where required by legislation there is an approved evacuation plan.The building contractor advises there has been consultation with the fire service provider in regards to an approved fire evacuation scheme. Ensure there is an approved fire evacuation scheme in place. PA LowReporting Complete24/11/2016
Consumers are provided with safe and accessible external areas that meet their needs.The exterior landscaping requires completion of gardens and grounds, seating and fencing to ensure resident safety. Ensure the external areas provide a safe environment for residents. PA LowReporting Complete24/11/2016

Guide to table

Outcome required

The outcome required by the Health and Disability Services Standards.

Found at audit

The issue that was found when the rest home was audited.

Action required

The action necessary to fix the issue, as decided by the auditor.

Risk level

Whether the required outcome was partially attained (PA) or unattained (UA), and what the risk level of the issue is.

The outcome is partially attained when:

  • there is evidence that the rest home has the appropriate process in place, but not the required documentation
  • when the rest home has the required documentation, but is unable to show that the process is being implemented.

The outcome is unattained when the rest home cannot show that they have the needed processes, systems or structures in place.

The risk level is determined by two things: how likely the issue is to happen and how serious the consequences of it happening would be.

The risk levels are:

  • negligible – this issue requires no additional action or planning.
  • low – this issue requires a negotiated plan in order to fix the issue within a specified and agreed time frame, such as one year.
  • moderate – this issue requires a negotiated plan in order to fix the issue within a specific and agreed time frame, such as six months.
  • high – this issue requires a negotiated plan in order to fix the issue within one month or as agreed between the service and auditor.
  • critical – This issue requires immediate corrective action in order to fix the identified issue including documentation and sign off by the auditor within 24 hours to ensure consumer safety.

The risk level may be downgraded once the rest home reports the issue is fixed.

Action status

Whether the necessary action is still in progress or if it is complete, as reported by the rest home to the relevant district health board.

Date action reported complete

The date that the district health board was told the issue was fixed.

Audit reports

Before you begin
Before you download the audit reports, please read our guide to rest home certification and audits which gives an overview of the auditing process and explains what the audit reports mean.

What’s on this page?

Audit reports for this rest home’s latest audits can be downloaded below.

Full audit reports are provided for audits processed and approved after 29 August 2013.  Note that the format for the full audit reports was streamlined from 16 December 2014.  Full audit reports between 29 August 2013 and 16 December 2014 are therefore in a different format. 

Prior to 29 August 2013, only audit summaries are available.

Both the recent full audit reports and previous audit summaries include:

  • an overview of the rest home’s performance, and
  • coloured indicators showing how well the rest home performed against the different aspects of the Health and Disability Services Standards.

Note: From November 2013, as rest homes are audited, any issues from their latest audit (the corrective actions required by the auditor) will appear on the rest home’s page. As the rest home completes the required actions, the status on the web site will update.

Audit reports

Audit date: 31 October 2016

Audit type:Partial Provisional Audit

Audit date: 16 February 2016

Audit type:Certification Audit

Audit date: 09 October 2014

Audit type:Surveillance Audit

Audit date: 21 March 2014

Audit type:Partial Provisional Audit

Audit date: 07 March 2013

Audit type:Certification Audit

Audit date: 11 November 2011

Audit type:Surveillance Audit

Audit date: 02 March 2010

Audit type:Certification Audit

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