Miriam Corban Retirement Village

Profile & contact details

Premises details
Premises nameMiriam Corban Retirement Village
Address 211 Lincoln Road Henderson Auckland 0610
Websitehttps://www.rymanhealthcare.co.nz/retirement-villages/auckland/miriam-corban
Total beds121
Service typesDementia care, Rest home care, Geriatric, Medical
Certification/licence details
Certification/licence nameMiriam Corban Retirement Village Limited - Miriam Corban Retirement Village
Current auditorHealth and Disability Auditing New Zealand Limited
End date of current certificate/licence07 May 2025
Certification period12 months
Provider details
Provider nameMiriam Corban Retirement Village Limited
Street address211 Lincoln Road Henderson Auckland 0610
Post address211 Lincoln Road Henderson Auckland 0610
Websitehttps://www.rymanhealthcare.co.nz/retirement-villages/auckland/miriam-corban

Progress on issues from the last audit

What’s on this page?

This rest home has been audited against the Health and Disability Services Standards. During the last audit, the auditors identified some areas for improvement.

Issues from their last audit are listed in the corrective actions table below, along with the action required to fix the issue, its risk level, and whether or not the issue has been reported as fixed.

A guide to the table is available below.

Details of corrective actions

Date of last audit: 05 April 2024

Outcome requiredFound at auditAction requiredRisk ratingAction statusDate action reported complete
Health care and support workers shall receive an orientation and induction programme that covers the essential components of the service provided.Advised that the newly employed staff commencing will all receive induction/training at the facility the days before opening which includes completing competencies. Ensure that staff are orientated to the service. PA LowReporting Complete06/05/2024
The physical environment, internal and external, shall be safe and accessible, minimise risk of harm, and promote safe mobility and independence.The outdoor areas for the two SCUs have yet to be landscaped with shade and seating put in place. Complete landscaping in outdoor areas for the two SCUs with shade and seating put in place PA LowReporting Complete06/05/2024
Service providers shall ensure there are sufficient health care and support workers on duty at all times to provide culturally and clinically safe services.A full complement of staff is not yet employed to cover the initial opening of the 20 dual purpose beds or special care unit. Recruit staff into relevant positions as per roster to support residents initially in the 20 care beds (dual purpose) and the 20-bed SCU (prior to occupancy). PA LowReporting Complete06/05/2024
Buildings, plant, and equipment shall be fit for purpose, and comply with legislation relevant to the health and disability service being provided. The environment is inclusive of peoples’ cultures and supports cultural practices.(i). The building has not yet received a Certificate of Public Use. (ii) The two SCU units are not yet separated by a secure door. (i). Ensure a Certificate of Public Use is obtained. (ii) Ensure that the two SCUs are able to operate as separate units. PA LowReporting Complete06/05/2024
Where required by legislation, there shall be a Fire and Emergency New Zealand- approved evacuation plan.The draft fire evacuation scheme is yet to be approved by the New Zealand Fire Service. Ensure that a fire evacuation scheme is in place that has been approved by the New Zealand Fire Service. PA LowReporting Complete08/05/2024

Guide to table

Outcome required

The outcome required by the Health and Disability Services Standards.

Found at audit

The issue that was found when the rest home was audited.

Action required

The action necessary to fix the issue, as decided by the auditor.

Risk level

Whether the required outcome was partially attained (PA) or unattained (UA), and what the risk level of the issue is.

The outcome is partially attained when:

  • there is evidence that the rest home has the appropriate process in place, but not the required documentation
  • when the rest home has the required documentation, but is unable to show that the process is being implemented.

The outcome is unattained when the rest home cannot show that they have the needed processes, systems or structures in place.

The risk level is determined by two things: how likely the issue is to happen and how serious the consequences of it happening would be.

The risk levels are:

  • negligible – this issue requires no additional action or planning.
  • low – this issue requires a negotiated plan in order to fix the issue within a specified and agreed time frame, such as one year.
  • moderate – this issue requires a negotiated plan in order to fix the issue within a specific and agreed time frame, such as six months.
  • high – this issue requires a negotiated plan in order to fix the issue within one month or as agreed between the service and auditor.
  • critical – This issue requires immediate corrective action in order to fix the identified issue including documentation and sign off by the auditor within 24 hours to ensure consumer safety.

The risk level may be downgraded once the rest home reports the issue is fixed.

Action status

Whether the necessary action is still in progress or if it is complete, as reported by the rest home to the relevant district health board.

Date action reported complete

The date that the district health board was told the issue was fixed.

Audit reports

Before you begin
Before you download the audit reports, please read our guide to rest home certification and audits which gives an overview of the auditing process and explains what the audit reports mean.

What’s on this page?

Audit reports for this rest home’s latest audits can be downloaded below.

Full audit reports are provided for audits processed and approved after 29 August 2013.  Note that the format for the full audit reports was streamlined from 16 December 2014.  Full audit reports between 29 August 2013 and 16 December 2014 are therefore in a different format. 

From 1 June 2009 to 28 February 2022 rest homes were audited against the Health and Disability Services Standards NZS 8134:2008. These standards have been updated, and from 28 February 2022 rest homes are audited against Ngā Paerewa Health and Disability Services Standard NZS 8134:2021.

Prior to 29 August 2013, only audit summaries are available.

Both the recent full audit reports and previous audit summaries include:

  • an overview of the rest home’s performance, and
  • coloured indicators showing how well the rest home performed against the different aspects of the Ngā Paerewa Health and Disability Services Standard.

Note: From November 2013, as rest homes are audited, any issues from their latest audit (the corrective actions required by the auditor) will appear on the rest home’s page. As the rest home completes the required actions, the status on the web site will update.

Audit reports

Audit date: 05 April 2024

Audit type:Partial Provisional Audit

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