Beattie Home

Profile & contact details

Premises details
Premises nameBeattie Home
Address 172 Maniapoto Street Otorohanga 3900
Total beds57
Service typesDementia care, Rest home care
Certification/licence details
Certification/licence nameBeattie Community Trust Incorporated - Beattie Home
Current auditorThe DAA Group Limited
End date of current certificate/licence13 November 2025
Certification period36 months
Provider details
Provider nameBeattie Community Trust Incorporated
Street address 172 Maniapoto Street Otorohanga 3900
Post address

Progress on issues from the last audit

What’s on this page?

This rest home has been audited against the Health and Disability Services Standards. During the last audit, the auditors identified some areas for improvement.

Issues from their last audit are listed in the corrective actions table below, along with the action required to fix the issue, its risk level, and whether or not the issue has been reported as fixed.

A guide to the table is available below.

Details of corrective actions

Date of last audit: 02 April 2024

Outcome requiredFound at auditAction requiredRisk ratingAction statusDate action reported complete
Service providers shall understand and comply with statutory and regulatory obligations in relation to essential notification reporting.The new general manager and clinical nurse leader did not fully understand their statutory and regulatory obligations with regard to essential notifications. Ensure that all senior leaders understand their roles and responsibilities and comply with reporting requirements. PA LowReporting Complete09/03/2023
Service providers shall ensure their health care and support workers have the skills, attitudes, qualifications, experience, and attributes for the services being delivered.A very limited number of staff who are working in the secure unit have completed the Dementia LCP qualification. There were no trained interRAI assessors employed. Ensure all staff who work in Papakainga have achieved or are working toward completing the four unit standards that make up the Dementia LCP. Ensure there are staff qualified to undertake interRAI assessments. PA ModerateReporting Complete09/03/2023
Service providers shall ensure there is a system to identify, plan, facilitate, and record ongoing learning and development for health care and support workers so that they can provide high-quality safe services.The system for planning and recording ongoing learning and development has not been maintained. Ensure the staff training programme is planned and implemented and that each staff member’s qualifications, skills and expertise is known and recorded. PA LowReporting Complete09/03/2023
The following aspects of the system shall be performed and communicated to people by registered health professionals operating within their role and scope of practice: prescribing, dispensing, reconciliation, and review.14 sampled medication charts did not have evidence of evaluation of the effectiveness of the administered PRN medicines. These medicines included pain relief, behaviour management, bowel management and respiratory management medicines. Provide evidence that administered PRN medicines are evaluated for effectiveness. PA ModerateReporting Complete09/03/2023
Fundamental to the development of a care or support plan shall be that: (a) Informed choice is an underpinning principle; (b) A suitably qualified, skilled, and experienced health care or support worker undertakes the development of the care or support plan; (c) Comprehensive assessment includes consideration of people’s lived experience; (d) Cultural needs, values, and beliefs are considered; (e) Cultural assessments are completed by culturally competent workers and are accessible in all settin… (this text has been trimmed due to space limits).The documentation in the residents’ care plans did not always fully describe the support the residents required to meet their needs. Provide evidence the support the residents require to meet their needs is clearly documented. PA ModerateIn Progress
Service providers ensure competent health care and support workers manage medication including: receiving, storage, administration, monitoring, safe disposal, or returning to pharmacy.Not all staff managing medications had had their medicines competency reassessed within the previous year. Controlled drugs were not always administered in accordance with safe medicine management guidelines. The required six-monthly controlled drug check had not been conducted on December 31, 2023. Provide evidence all staff administering medications are regularly assessed as competent. Provide evidence-controlled drugs are dispensed in accordance with legislation and safe medicine management guidelines. Provide evidence the required six-monthly controlled drug check is undertaken as per the timeframes documented in the front of the controlled drug register. PA ModerateIn Progress
Health care and support workers shall have the opportunity to discuss and review performance at defined intervals.Staff performance appraisals are not occurring at the frequency determined by policy (annually and within 12 weeks of commencing employment) Ensure staff performance appraisals occur at the frequency determined by policy PA LowIn Progress

Guide to table

Outcome required

The outcome required by the Health and Disability Services Standards.

Found at audit

The issue that was found when the rest home was audited.

Action required

The action necessary to fix the issue, as decided by the auditor.

Risk level

Whether the required outcome was partially attained (PA) or unattained (UA), and what the risk level of the issue is.

The outcome is partially attained when:

  • there is evidence that the rest home has the appropriate process in place, but not the required documentation
  • when the rest home has the required documentation, but is unable to show that the process is being implemented.

The outcome is unattained when the rest home cannot show that they have the needed processes, systems or structures in place.

The risk level is determined by two things: how likely the issue is to happen and how serious the consequences of it happening would be.

The risk levels are:

  • negligible – this issue requires no additional action or planning.
  • low – this issue requires a negotiated plan in order to fix the issue within a specified and agreed time frame, such as one year.
  • moderate – this issue requires a negotiated plan in order to fix the issue within a specific and agreed time frame, such as six months.
  • high – this issue requires a negotiated plan in order to fix the issue within one month or as agreed between the service and auditor.
  • critical – This issue requires immediate corrective action in order to fix the identified issue including documentation and sign off by the auditor within 24 hours to ensure consumer safety.

The risk level may be downgraded once the rest home reports the issue is fixed.

Action status

Whether the necessary action is still in progress or if it is complete, as reported by the rest home to the relevant district health board.

Date action reported complete

The date that the district health board was told the issue was fixed.

Audit reports

Before you begin
Before you download the audit reports, please read our guide to rest home certification and audits which gives an overview of the auditing process and explains what the audit reports mean.

What’s on this page?

Audit reports for this rest home’s latest audits can be downloaded below.

Full audit reports are provided for audits processed and approved after 29 August 2013.  Note that the format for the full audit reports was streamlined from 16 December 2014.  Full audit reports between 29 August 2013 and 16 December 2014 are therefore in a different format. 

From 1 June 2009 to 28 February 2022 rest homes were audited against the Health and Disability Services Standards NZS 8134:2008. These standards have been updated, and from 28 February 2022 rest homes are audited against Ngā Paerewa Health and Disability Services Standard NZS 8134:2021.

Prior to 29 August 2013, only audit summaries are available.

Both the recent full audit reports and previous audit summaries include:

  • an overview of the rest home’s performance, and
  • coloured indicators showing how well the rest home performed against the different aspects of the Ngā Paerewa Health and Disability Services Standard.

Note: From November 2013, as rest homes are audited, any issues from their latest audit (the corrective actions required by the auditor) will appear on the rest home’s page. As the rest home completes the required actions, the status on the web site will update.

Audit reports

Audit date: 02 April 2024

Audit type:Surveillance Audit

Audit date: 10 August 2022

Audit type:Certification Audit

Audit date: 12 July 2021

Audit type:Partial Provisional Audit

Audit date: 03 December 2019

Audit type:Surveillance Audit

Audit date: 07 December 2017

Audit type:Certification Audit

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