Adriel Resthome

Profile & contact details

Premises details
Premises nameAdriel Resthome
Address 36 Osborne Road Amberley 7410
Total beds42
Service typesDementia care
Certification/licence details
Certification/licence nameAdriel Rest Home Limited - Adriel Resthome
Current auditorThe DAA Group Limited
End date of current certificate/licence30 June 2025
Certification period48 months
Provider details
Provider nameAdriel Rest Home Limited
Street address 36 Osborne Road Amberley 7410
Post address

Progress on issues from the last audit

What’s on this page?

This rest home has been audited against the Health and Disability Services Standards. During the last audit, the auditors identified some areas for improvement.

Issues from their last audit are listed in the corrective actions table below, along with the action required to fix the issue, its risk level, and whether or not the issue has been reported as fixed.

A guide to the table is available below.

Details of corrective actions

Date of last audit: 22 June 2023

Outcome requiredFound at auditAction requiredRisk ratingAction statusDate action reported complete
Fundamental to the development of a care or support plan shall be that: (a) Informed choice is an underpinning principle; (b) A suitably qualified, skilled, and experienced health care or support worker undertakes the development of the care or support plan; (c) Comprehensive assessment includes consideration of people’s lived experience; (d) Cultural needs, values, and beliefs are considered; (e) Cultural assessments are completed by culturally competent workers and are accessible in all settin… (this text has been trimmed due to space limits).Care planning is based on the assessed need of the residents. However, in five of five residents’ files reviewed the resident’s individual strengths, goals and aspirations were not identified and supports required to meet the resident’s individual goals were not documented, this included goals for both physical and social/cultural/spiritual needs. There was no evidence of wider service integration in the files reviewed and referral to other health professionals had not occurred. Ensure all residents’ personal strengths, goals and aspirations are identified in relation to physical needs, social/cultural needs and their values and beliefs. Ensure supports to meet the residents’ individual goals and aspirations are documented in the care plan. Ensure there is referral to other health professionals to meet the needs of residents with complex or changing needs. PA LowIn Progress
Professional qualifications shall be validated prior to employment, including evidence of registration and scope of practice for health care and support workers.The system to review the currency of professional registrations and scope of practice of health professionals has not been upheld. There is evidence of current registration and scope of practice for professional health workers who provide services to residents at Adriel Rest Home. PA LowIn Progress
Service providers shall ensure their health care and support workers can deliver highquality health care for Māori.There is limited evidence to demonstrate supportive partners could deliver high quality healthcare for Māori. A system is implemented that will enable the service to know that they have delivered high-quality health care for Māori. PA LowIn Progress
Information held about health care and support workers shall be accurate, relevant, secure, and confidential. Ethnicity data shall be collected, recorded, and used in accordance with Health Information Standards Organisation (HISO) requirements.Staff files are accessible to all staff/people who have been provided with the numerical codes of the door key pads throughout the facility. Confidentiality of the staff information is compromised. Staff files are held in a secure manner and only accessible to authorised personnel, to ensure confidentiality of staff information. PA LowIn Progress
Service providers shall ensure there is a system to identify, plan, facilitate, and record ongoing learning and development for health care and support workers so that they can provide high-quality safe services.The staff training and education programme is not being maintained as per contractual requirements and attendance records available were incomplete. The plan for ongoing education of health care and support workers is implemented and records of participation are available. PA ModerateReporting Complete05/01/2024
A process shall be implemented to identify, record, and communicate people’s medicinerelated allergies or sensitivities and respond appropriately to adverse events.Information related to medication allergies and/or sensitivities was inconsistently recorded. Six of ten charts reviewed included no information on whether medication allergies and/or sensitivities were present. Ensure the recording of medication related allergies and sensitivities is included on all medication charts. PA ModerateReporting Complete05/01/2024
Where standing orders are used, the relevant guidelines shall be consulted to guide practice.Standing orders in use do not meet the requirements of the Medicines (Standing Order) Regulations 2002. Ensure that standing orders contain all the required elements of a standing order as required by the Medicines (Standing Order) Regulations 2002, including whether countersigning of the standing order or audit of use is to occur. That the use of standing orders is appropriately documented and when used they are countersigned or audited by the issuer of the standing order as required by regulations. PA ModerateReporting Complete05/01/2024
Service providers shall ensure that there is a pandemic or infectious disease response plan in place, that it is tested at regular intervals, and that there are sufficient IP resources including personal protective equipment (PPE) available or readily accessible to support this plan if it is activated.Not all PPE required for the management of COVID-19 was available at the facility to ensure the safety of staff. Staff did not have access to goggles or face shields as recommended, by the Ministry of Health, to be used by staff when in direct contact with residents confirmed to have a COVID-19 infection. Ensure PPE, including goggles or face shields, is available to staff to ensure their safety. PA ModerateReporting Complete05/01/2024
Surveillance methods, tools, documentation, analysis, and assignment of responsibilities shall be described and documented using standardised surveillance definitions. Surveillance includes ethnicity data.Infection surveillance does not include ethnicity data. Ensure that ethnicity is collected as part of infection surveillance data. PA LowReporting Complete05/01/2024

Guide to table

Outcome required

The outcome required by the Health and Disability Services Standards.

Found at audit

The issue that was found when the rest home was audited.

Action required

The action necessary to fix the issue, as decided by the auditor.

Risk level

Whether the required outcome was partially attained (PA) or unattained (UA), and what the risk level of the issue is.

The outcome is partially attained when:

  • there is evidence that the rest home has the appropriate process in place, but not the required documentation
  • when the rest home has the required documentation, but is unable to show that the process is being implemented.

The outcome is unattained when the rest home cannot show that they have the needed processes, systems or structures in place.

The risk level is determined by two things: how likely the issue is to happen and how serious the consequences of it happening would be.

The risk levels are:

  • negligible – this issue requires no additional action or planning.
  • low – this issue requires a negotiated plan in order to fix the issue within a specified and agreed time frame, such as one year.
  • moderate – this issue requires a negotiated plan in order to fix the issue within a specific and agreed time frame, such as six months.
  • high – this issue requires a negotiated plan in order to fix the issue within one month or as agreed between the service and auditor.
  • critical – This issue requires immediate corrective action in order to fix the identified issue including documentation and sign off by the auditor within 24 hours to ensure consumer safety.

The risk level may be downgraded once the rest home reports the issue is fixed.

Action status

Whether the necessary action is still in progress or if it is complete, as reported by the rest home to the relevant district health board.

Date action reported complete

The date that the district health board was told the issue was fixed.

Audit reports

Before you begin
Before you download the audit reports, please read our guide to rest home certification and audits which gives an overview of the auditing process and explains what the audit reports mean.

What’s on this page?

Audit reports for this rest home’s latest audits can be downloaded below.

Full audit reports are provided for audits processed and approved after 29 August 2013.  Note that the format for the full audit reports was streamlined from 16 December 2014.  Full audit reports between 29 August 2013 and 16 December 2014 are therefore in a different format. 

From 1 June 2009 to 28 February 2022 rest homes were audited against the Health and Disability Services Standards NZS 8134:2008. These standards have been updated, and from 28 February 2022 rest homes are audited against Ngā Paerewa Health and Disability Services Standard NZS 8134:2021.

Prior to 29 August 2013, only audit summaries are available.

Both the recent full audit reports and previous audit summaries include:

  • an overview of the rest home’s performance, and
  • coloured indicators showing how well the rest home performed against the different aspects of the Ngā Paerewa Health and Disability Services Standard.

Note: From November 2013, as rest homes are audited, any issues from their latest audit (the corrective actions required by the auditor) will appear on the rest home’s page. As the rest home completes the required actions, the status on the web site will update.

Audit reports

Audit date: 22 June 2023

Audit type:Surveillance Audit

Audit date: 06 April 2021

Audit type:Certification Audit

Audit date: 24 January 2019

Audit type:Surveillance Audit

Audit date: 18 April 2017

Audit type:Certification Audit

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