Adriel Resthome

Profile & contact details

Premises details
Premises nameAdriel Resthome
Address 36 Osborne Road Amberley 7410
Total beds42
Service typesDementia care
Certification/licence details
Certification/licence nameAdriel Rest Home Limited - Adriel Resthome
Current auditorThe DAA Group Limited
End date of current certificate/licence30 June 2020
Certification period36 months
Provider details
Provider nameAdriel Rest Home Limited
Street address 36 Osborne Road Amberley 7410
Post address

Progress on issues from the last audit

What’s on this page?

This rest home has been audited against the Health and Disability Services Standards. During the last audit, the auditors identified some areas for improvement.

Issues from their last audit are listed in the corrective actions table below, along with the action required to fix the issue, its risk level, and whether or not the issue has been reported as fixed.

A guide to the table is available below.

Details of corrective actions

Date of last audit: 24 January 2019

Outcome requiredFound at auditAction requiredRisk ratingAction statusDate action reported complete
A medicines management system is implemented to manage the safe and appropriate prescribing, dispensing, administration, review, storage, disposal, and medicine reconciliation in order to comply with legislation, protocols, and guidelines.One over the counter remedy was found in the drug trolley that was not prescribed for a resident, or included on the standing orders list approved for use within the facility. Provide evidence that all medication administered is prescribed to comply with legislation, protocols and guidelines. PA LowReporting Complete28/07/2017
All aspects of food procurement, production, preparation, storage, transportation, delivery, and disposal comply with current legislation, and guidelines.Dried food had been decanted and labels were not present on all containers to indicate the product within, the decant date or the product expiry date. There was evidence that new stock had been emptied on top of old stock within the decanted containers. The last dietitian’s audit of the menu had taken place on 6 December 2012 with a suggested review date of September 2014. Although the menu had been sent for a dietitian review, this review was not available at the time of audit. Provide evidence that all aspects of food safety management, including storage and menu review, meets current legislation and best practice guidelines. PA LowReporting Complete28/07/2017
Adequate space is provided to allow the consumer and service provider to move safely around their personal space/bed area. Consumers who use mobility aids shall be able to safely maneuvers with the assistance of their aid within their personal space/bed area.Two residents share a double room. Documentation as required in E3.3b/c has not been completed. Approval for sharing from one resident’s family has not occurred. This family member has not been in contact with the resident until recently. There is no documented approval from the District Health Board. When two residents share a room, there is documented approval for this to occur as required in E3.3b/c. PA LowReporting Complete28/07/2017
The appointment of appropriate service providers to safely meet the needs of consumers.The appointment of appropriate service providers to safely meet the needs of consumers cannot be assured. a) There has been no police vetting completed for (eight of eight) new staff appointed during from November 2017 to the present time. b) Inspection of the three-week roster cycle indicates that most shifts are covered with first aid competent staff member, however there is no on site first aid cover for two shifts and at least five other vacant shifts requiring a first aid competen… (this text has been trimmed due to space limits).a) Act to complete police vetting for all staff employed since November 2017 and implement this on an ongoing basis. b) Ensure there are sufficient staff trained and competent in first aid to provide on-site cover for all rostered shifts. PA ModerateReporting Complete10/07/2019
A medicines management system is implemented to manage the safe and appropriate prescribing, dispensing, administration, review, storage, disposal, and medicine reconciliation in order to comply with legislation, protocols, and guidelines.Inspection of medications found; an ‘over the counter’ medicine in use that was not prescribed for a resident, an unnamed inhaler in the medication trolley, (with two residents prescribed this medication), an unnamed ointment and two expired eye drops noted to be in use. Ensure that all medication is prescribed, managed and administered to comply with legislation, protocols and guidelines. PA LowReporting Complete10/07/2019
Evaluations are documented, consumer-focused, indicate the degree of achievement or response to the support and/or intervention, and progress towards meeting the desired outcome.Of the files reviewed, evaluations have not always been completed in a timely and comprehensive manner. Records reviewed showed no formal evaluation other than the interRAI re-assessment which did not indicate the response to documented interventions or progress towards documented personal goals. Provide evidence evaluations are completed in a timely manner and indicate the degree of response to planned interventions and progress towards meeting documented personal goals. PA ModerateReporting Complete10/07/2019
Where progress is different from expected, the service responds by initiating changes to the service delivery plan.Evaluation processes have not identified the severity of the level of change in every resident’s needs; therefore, the level of detail in at least two service delivery plans lack sufficient detail to guide care. Referrals for reassessment by a suitably qualified health professional or the Needs Assessment Service have not been initiated when indicated. Provide evidence that where evaluation identifies progress is different from expected, the service responds by initiating relevant changes to the service delivery plan(s), which shall include referral to suitably qualified health professionals and/or the Needs Assessment Service to review the needs of the resident(s) when indicated. PA ModerateReporting Complete10/07/2019
All aspects of food procurement, production, preparation, storage, transportation, delivery, and disposal comply with current legislation, and guidelines.There is not currently an approved Food Safety Plan available for this service, as required by legislation. A Food Safety Plan that has been approved by a relevant authority is in operation and a copy of the registration on display. PA LowReporting Complete06/08/2019

Guide to table

Outcome required

The outcome required by the Health and Disability Services Standards.

Found at audit

The issue that was found when the rest home was audited.

Action required

The action necessary to fix the issue, as decided by the auditor.

Risk level

Whether the required outcome was partially attained (PA) or unattained (UA), and what the risk level of the issue is.

The outcome is partially attained when:

  • there is evidence that the rest home has the appropriate process in place, but not the required documentation
  • when the rest home has the required documentation, but is unable to show that the process is being implemented.

The outcome is unattained when the rest home cannot show that they have the needed processes, systems or structures in place.

The risk level is determined by two things: how likely the issue is to happen and how serious the consequences of it happening would be.

The risk levels are:

  • negligible – this issue requires no additional action or planning.
  • low – this issue requires a negotiated plan in order to fix the issue within a specified and agreed time frame, such as one year.
  • moderate – this issue requires a negotiated plan in order to fix the issue within a specific and agreed time frame, such as six months.
  • high – this issue requires a negotiated plan in order to fix the issue within one month or as agreed between the service and auditor.
  • critical – This issue requires immediate corrective action in order to fix the identified issue including documentation and sign off by the auditor within 24 hours to ensure consumer safety.

The risk level may be downgraded once the rest home reports the issue is fixed.

Action status

Whether the necessary action is still in progress or if it is complete, as reported by the rest home to the relevant district health board.

Date action reported complete

The date that the district health board was told the issue was fixed.

Audit reports

Before you begin
Before you download the audit reports, please read our guide to rest home certification and audits which gives an overview of the auditing process and explains what the audit reports mean.

What’s on this page?

Audit reports for this rest home’s latest audits can be downloaded below.

Full audit reports are provided for audits processed and approved after 29 August 2013.  Note that the format for the full audit reports was streamlined from 16 December 2014.  Full audit reports between 29 August 2013 and 16 December 2014 are therefore in a different format. 

Prior to 29 August 2013, only audit summaries are available.

Both the recent full audit reports and previous audit summaries include:

  • an overview of the rest home’s performance, and
  • coloured indicators showing how well the rest home performed against the different aspects of the Health and Disability Services Standards.

Note: From November 2013, as rest homes are audited, any issues from their latest audit (the corrective actions required by the auditor) will appear on the rest home’s page. As the rest home completes the required actions, the status on the web site will update.

Audit reports

Audit date: 24 January 2019

Audit type:Surveillance Audit

Audit date: 18 April 2017

Audit type:Certification Audit

Audit date: 07 December 2015

Audit type:Surveillance Audit

Audit date: 01 April 2014

Audit type:Certification Audit

Audit date: 16 January 2014

Audit type:Partial Provisional Audit

Audit date: 29 July 2013

Audit type:Surveillance Audit

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