Reevedon Resthome

Profile & contact details

Premises details
Premises nameReevedon Resthome
Address 37 Salisbury Street Levin 5540
Total beds42
Service typesRest home care
Certification/licence details
Certification/licence namePresbyterian Support Central - Reevedon Resthome
Current auditorHealth and Disability Auditing New Zealand Limited
End date of current certificate/licence18 January 2019
Certification period36 months
Provider details
Provider namePresbyterian Support Central
Street address 3-5 George Street Thorndon Wellington 6011
Post addressPO Box 12706 Thorndon Wellington 6144

Progress on issues from the last audit

What’s on this page?

This rest home has been audited against the Health and Disability Services Standards. During the last audit, the auditors identified some areas for improvement.

Issues from their last audit are listed in the corrective actions table below, along with the action required to fix the issue, its risk level, and whether or not the issue has been reported as fixed.

A guide to the table is available below.

Details of corrective actions

Date of last audit: 21 July 2017

Outcome requiredFound at auditAction requiredRisk ratingAction statusDate action reported complete
The provision of services and/or interventions are consistent with, and contribute to, meeting the consumers' assessed needs, and desired outcomes.One resident has three minor wounds all documented on one assessment and management plan. Six of six files sampled have occasions where issues documented by enrolled nurses or healthcare assistants in the residents’ progress notes did not have documented registered nurse assessments/follow up. Ensure every wound has an individual assessment and management plan. Ensure that a registered nurse reviews residents when there is a change in health status and that this is documented. PA ModerateReporting Complete21/03/2016
A medicines management system is implemented to manage the safe and appropriate prescribing, dispensing, administration, review, storage, disposal, and medicine reconciliation in order to comply with legislation, protocols, and guidelines.Two of ten medication administration records sampled did not have all prescribed medications consistently signed as administered. One of twelve medication charts had a medication on the chart without a doctor’s signature. Three of twelve medication charts did not have the indication for use for ‘as required’ medications documented by the prescriber. Ensure medications are administered as prescribed. Ensure all medications are signed by the prescribing doctor. Ensure that an indication for use is documented for all ‘as required’ medications. PA ModerateReporting Complete21/03/2016
New service providers receive an orientation/induction programme that covers the essential components of the service provided.Four of five healthcare assistants’ files did not hold documented evidence of orientation training specific to their job role. Staff interviews confirmed that healthcare assistants have three days allocated for orientation and are buddied with a senior healthcare assistant during this time. Ensure evidence of job-specific orientation is documented for the healthcare assistants with evidence retained in staff files. PA LowReporting Complete02/05/2016
Food, fluid, and nutritional needs of consumers are provided in line with recognised nutritional guidelines appropriate to the consumer group.Documentation available for the most recent review of the menu by a dietitian was dated 7 April 2015. Ensure that the current menu is reviewed by a registered dietitian. PA LowReporting Complete08/11/2017
A process to measure achievement against the quality and risk management plan is implemented.Resident meetings were not completed consistently. This meeting was scheduled two-monthly but there were no meeting minutes since January 2017. The manager advised that the March meeting took place but they were unable to locate meeting minutes. Ensure that resident meetings take place as scheduled and meeting minutes are maintained. PA LowReporting Complete12/03/2018

Guide to table

Outcome required

The outcome required by the Health and Disability Services Standards.

Found at audit

The issue that was found when the rest home was audited.

Action required

The action necessary to fix the issue, as decided by the auditor.

Risk level

Whether the required outcome was partially attained (PA) or unattained (UA), and what the risk level of the issue is.

The outcome is partially attained when:

  • there is evidence that the rest home has the appropriate process in place, but not the required documentation
  • when the rest home has the required documentation, but is unable to show that the process is being implemented.

The outcome is unattained when the rest home cannot show that they have the needed processes, systems or structures in place.

The risk level is determined by two things: how likely the issue is to happen and how serious the consequences of it happening would be.

The risk levels are:

  • negligible – this issue requires no additional action or planning.
  • low – this issue requires a negotiated plan in order to fix the issue within a specified and agreed time frame, such as one year.
  • moderate – this issue requires a negotiated plan in order to fix the issue within a specific and agreed time frame, such as six months.
  • high – this issue requires a negotiated plan in order to fix the issue within one month or as agreed between the service and auditor.
  • critical – This issue requires immediate corrective action in order to fix the identified issue including documentation and sign off by the auditor within 24 hours to ensure consumer safety.

The risk level may be downgraded once the rest home reports the issue is fixed.

Action status

Whether the necessary action is still in progress or if it is complete, as reported by the rest home to the relevant district health board.

Date action reported complete

The date that the district health board was told the issue was fixed.

Audit reports

Before you begin
Before you download the audit reports, please read our guide to rest home certification and audits which gives an overview of the auditing process and explains what the audit reports mean.

What’s on this page?

Audit reports for this rest home’s latest audits can be downloaded below.

Full audit reports are provided for audits processed and approved after 29 August 2013.  Note that the format for the full audit reports was streamlined from 16 December 2014.  Full audit reports between 29 August 2013 and 16 December 2014 are therefore in a different format. 

Prior to 29 August 2013, only audit summaries are available.

Both the recent full audit reports and previous audit summaries include:

  • an overview of the rest home’s performance, and
  • coloured indicators showing how well the rest home performed against the different aspects of the Health and Disability Services Standards.

Note: From November 2013, as rest homes are audited, any issues from their latest audit (the corrective actions required by the auditor) will appear on the rest home’s page. As the rest home completes the required actions, the status on the web site will update.

Audit reports

Audit date: 21 July 2017

Audit type:Surveillance Audit

Audit date: 16 November 2015

Audit type:Certification Audit

Audit date: 05 May 2014

Audit type:Surveillance Audit

Audit date: 19 November 2012

Audit type:Certification Audit

Audit date: 09 August 2011

Audit type:Surveillance Audit

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