Murray Halberg Retirement Village

Profile & contact details

Premises details
Premises nameMurray Halberg Retirement Village
Address 11 Commodore Drive Mount Roskill Auckland 1041
Total beds160
Service typesDementia care, Rest home care, Geriatric, Medical
Certification/licence details
Certification/licence nameMurray Halberg Retirement Village Limited - Murray Halberg Retirement Village
Current auditorHealth and Disability Auditing New Zealand Limited
End date of current certificate/licence14 October 2020
Certification period12 months
Provider details
Provider nameMurray Halberg Retirement Village Limited
Street addressNB Po box 771 92 Russley Road Russley Christchurch 8042
Post address92 Russley Road Russley Christchurch 8042

Progress on issues from the last audit

What’s on this page?

This rest home has been audited against the Health and Disability Services Standards. During the last audit, the auditors identified some areas for improvement.

Issues from their last audit are listed in the corrective actions table below, along with the action required to fix the issue, its risk level, and whether or not the issue has been reported as fixed.

A guide to the table is available below.

Details of corrective actions

Date of last audit: 07 November 2019

Outcome requiredFound at auditAction requiredRisk ratingAction statusDate action reported complete
Service providers receive appropriate information, training, and equipment to respond to identified emergency and security situations. This shall include fire safety and emergency procedures.Fire training is scheduled for induction and a fire drill is to be completed two days before opening. Ensure a fire drill is completed prior to occupancy. PA LowReporting Complete23/10/2019
Consumers are provided with safe and accessible external areas that meet their needs.Landscaping around the care centre is still in the process of being completed. Ensure there are landscaped areas available for rest home/hospital residents on opening and all other areas fenced off. PA LowReporting Complete23/10/2019
All buildings, plant, and equipment comply with legislation.(i) The building is still in progress and therefore the Council have been on site and completed. An IF2 – Commercial final checklist has not been signed off for all areas included in this audit. (ii) Individual rooms continue to be furnished with handrails and door handles being installed where needed. (i) Ensure the IF2 – Commercial final checklist is updated prior to occupancy with a copy forwarded to the to DHB and HealthCERT. (ii) Ensure rooms are fully furnished including handrails and door handles. PA LowReporting Complete23/10/2019
Service providers responsible for medicine management are competent to perform the function for each stage they manage.Newly employed RNs have not yet completed specific one-chart training, or their RN induction packages. This is scheduled for 30 September 2019. Ensure newly employed staff that will be responsible for administration of medications, complete medicine competencies and one-chart training at the time of opening and prior to administering medicines to residents. PA LowReporting Complete23/10/2019
New service providers receive an orientation/induction programme that covers the essential components of the service provided.Advised that the newly employed staff commencing will all receive induction/training at the facility the days before opening. On site specific training (such as fire drill/safety, CPR and first aid) is to be provided before opening. Ensure staff commencing on opening complete the facility induction. PA LowReporting Complete23/10/2019
Where required by legislation there is an approved evacuation plan.The fire evacuation plan is currently in draft. Ensure the fire evacuation plan is approved by the fire service. PA LowReporting Complete06/11/2019
The organisation identifies and implements appropriate security arrangements relevant to the consumer group and the setting.Keypads are in place at the entrance to the dementia units, but these are not yet initiated to ensure the unit is secure. The door between the two dementia units is not yet locked. Ensure the dementia units are secure. PA LowReporting Complete18/11/2019
The appointment of appropriate service providers to safely meet the needs of consumers.Due to low resident numbers currently, staff have not yet been employed for the dual-purpose unit that will not be operational (level two). Ensure sufficient staff including 24/7 RN cover is employed, prior to the opening of the dual-purpose unit that will currently not be utilised. PA LowReporting Complete18/11/2019
Consumers are provided with safe and accessible external areas that meet their needs.Both dementia units have two secure external areas off their living areas (one off the lounge and another off the dining area). One of the areas (off each dementia unit) is landscaped with paths and artificial grass. Plants, seating and shade is yet to be completed. The other external area off each unit is yet to be completed. Advised that this will be locked off until completed within a month after opening. Ensure the main external garden area is completed (including available shade) prior to occupancy. Ensure the second external garden area is secured off until fully completed. Ensure the second external area is available to residents in a timely manner. PA LowReporting Complete26/02/2020

Guide to table

Outcome required

The outcome required by the Health and Disability Services Standards.

Found at audit

The issue that was found when the rest home was audited.

Action required

The action necessary to fix the issue, as decided by the auditor.

Risk level

Whether the required outcome was partially attained (PA) or unattained (UA), and what the risk level of the issue is.

The outcome is partially attained when:

  • there is evidence that the rest home has the appropriate process in place, but not the required documentation
  • when the rest home has the required documentation, but is unable to show that the process is being implemented.

The outcome is unattained when the rest home cannot show that they have the needed processes, systems or structures in place.

The risk level is determined by two things: how likely the issue is to happen and how serious the consequences of it happening would be.

The risk levels are:

  • negligible – this issue requires no additional action or planning.
  • low – this issue requires a negotiated plan in order to fix the issue within a specified and agreed time frame, such as one year.
  • moderate – this issue requires a negotiated plan in order to fix the issue within a specific and agreed time frame, such as six months.
  • high – this issue requires a negotiated plan in order to fix the issue within one month or as agreed between the service and auditor.
  • critical – This issue requires immediate corrective action in order to fix the identified issue including documentation and sign off by the auditor within 24 hours to ensure consumer safety.

The risk level may be downgraded once the rest home reports the issue is fixed.

Action status

Whether the necessary action is still in progress or if it is complete, as reported by the rest home to the relevant district health board.

Date action reported complete

The date that the district health board was told the issue was fixed.

Audit reports

Before you begin
Before you download the audit reports, please read our guide to rest home certification and audits which gives an overview of the auditing process and explains what the audit reports mean.

What’s on this page?

Audit reports for this rest home’s latest audits can be downloaded below.

Full audit reports are provided for audits processed and approved after 29 August 2013.  Note that the format for the full audit reports was streamlined from 16 December 2014.  Full audit reports between 29 August 2013 and 16 December 2014 are therefore in a different format. 

Prior to 29 August 2013, only audit summaries are available.

Both the recent full audit reports and previous audit summaries include:

  • an overview of the rest home’s performance, and
  • coloured indicators showing how well the rest home performed against the different aspects of the Health and Disability Services Standards.

Note: From November 2013, as rest homes are audited, any issues from their latest audit (the corrective actions required by the auditor) will appear on the rest home’s page. As the rest home completes the required actions, the status on the web site will update.

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