Ivan Ward Centre

Profile & contact details

Premises details
Premises nameIvan Ward Centre
Address 43 Target Street Point Chevalier Auckland 1022
Total beds90
Service typesRest home care, Geriatric, Dementia care
Certification/licence details
Certification/licence nameSelwyn Care Limited - Ivan Ward Centre
Current auditorHealth and Disability Auditing New Zealand Limited
End date of current certificate/licence12 October 2019
Certification period12 months
Provider details
Provider nameSelwyn Care Limited
Street addressLevel 4 1 Nugent Street Grafton Auckland 1023
Post addressPO Box 8203 Symonds Street Auckland 1150

Progress on issues from the last audit

What’s on this page?

This rest home has been audited against the Health and Disability Services Standards. During the last audit, the auditors identified some areas for improvement.

Issues from their last audit are listed in the corrective actions table below, along with the action required to fix the issue, its risk level, and whether or not the issue has been reported as fixed.

A guide to the table is available below.

Details of corrective actions

Date of last audit: 28 September 2018

Outcome requiredFound at auditAction requiredRisk ratingAction statusDate action reported complete
There is a clearly documented and implemented process which determines service provider levels and skill mixes in order to provide safe service delivery.The service is planning to employ a further diversional therapist just to oversee Ivan Ward. Ensure a diversional therapist is in place across Ivan Ward PA LowIn Progress
An appropriate 'call system' is available to summon assistance when required.A call bell system is in place throughout the care centre however, this is yet to be activated. Ensure that the call bell system is fully functioning throughout the care centre. PA LowReporting Complete19/11/2018
Service providers receive appropriate information, training, and equipment to respond to identified emergency and security situations. This shall include fire safety and emergency procedures.As the building has not yet opened, staff have not completed a fire drill. Implement a fire drill for all staff in the new building. PA LowReporting Complete19/11/2018
Consumers are provided with safe and accessible external areas that meet their needs.Ensure the dementia unit landscaping is completed. Ensure that external areas and surfaces are safe and accessible for residents. PA LowReporting Complete19/11/2018
All buildings, plant, and equipment comply with legislation.(i) A partial certificate of public use is yet to be fully signed off. (ii) Hot water is not yet available, therefore monitoring of safe hot water temperatures has not occurred. (i) Ensure a complete CPU is obtained. (ii) Provide evidence that hot water temperatures in resident areas are within the required limits. PA LowReporting Complete19/11/2018
A medicines management system is implemented to manage the safe and appropriate prescribing, dispensing, administration, review, storage, disposal, and medicine reconciliation in order to comply with legislation, protocols, and guidelines.There is to be locked medication fridges available in the open working station area that are yet to be installed. The medication room in the memory support unit (dementia) is yet to be furbished. Ensure the locked medication fridges are installed. Ensure the medication room in the memory support unit (dementia) is furbished, and hand washing facilities are available. PA LowReporting Complete19/11/2018
The organisation is managed by a suitably qualified and/or experienced person with authority, accountability, and responsibility for the provision of services.The service is currently recruiting for a care manager (RN) for the Ivan Ward centre. Ensure a care manager is in the role. PA LowReporting Complete19/11/2018

Guide to table

Outcome required

The outcome required by the Health and Disability Services Standards.

Found at audit

The issue that was found when the rest home was audited.

Action required

The action necessary to fix the issue, as decided by the auditor.

Risk level

Whether the required outcome was partially attained (PA) or unattained (UA), and what the risk level of the issue is.

The outcome is partially attained when:

  • there is evidence that the rest home has the appropriate process in place, but not the required documentation
  • when the rest home has the required documentation, but is unable to show that the process is being implemented.

The outcome is unattained when the rest home cannot show that they have the needed processes, systems or structures in place.

The risk level is determined by two things: how likely the issue is to happen and how serious the consequences of it happening would be.

The risk levels are:

  • negligible – this issue requires no additional action or planning.
  • low – this issue requires a negotiated plan in order to fix the issue within a specified and agreed time frame, such as one year.
  • moderate – this issue requires a negotiated plan in order to fix the issue within a specific and agreed time frame, such as six months.
  • high – this issue requires a negotiated plan in order to fix the issue within one month or as agreed between the service and auditor.
  • critical – This issue requires immediate corrective action in order to fix the identified issue including documentation and sign off by the auditor within 24 hours to ensure consumer safety.

The risk level may be downgraded once the rest home reports the issue is fixed.

Action status

Whether the necessary action is still in progress or if it is complete, as reported by the rest home to the relevant district health board.

Date action reported complete

The date that the district health board was told the issue was fixed.

Audit reports

Before you begin
Before you download the audit reports, please read our guide to rest home certification and audits which gives an overview of the auditing process and explains what the audit reports mean.

What’s on this page?

Audit reports for this rest home’s latest audits can be downloaded below.

Full audit reports are provided for audits processed and approved after 29 August 2013.  Note that the format for the full audit reports was streamlined from 16 December 2014.  Full audit reports between 29 August 2013 and 16 December 2014 are therefore in a different format. 

Prior to 29 August 2013, only audit summaries are available.

Both the recent full audit reports and previous audit summaries include:

  • an overview of the rest home’s performance, and
  • coloured indicators showing how well the rest home performed against the different aspects of the Health and Disability Services Standards.

Note: From November 2013, as rest homes are audited, any issues from their latest audit (the corrective actions required by the auditor) will appear on the rest home’s page. As the rest home completes the required actions, the status on the web site will update.

Audit reports

Audit date: 28 September 2018

Audit type:Partial Provisional Audit

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