Premise details
- Address
- 2A Stanley Street Berhampore Wellington 6023
- Website
- https://vincentianhome.co.nz
- Total beds
- 52
- Service types
- Geriatric, Medical, Physical, Rest home care
Certification/licence details
- Certification/licence name
- South Wellington Lifecare Limited - Vincentian Home and Hospital
- Current auditor
- BSI Group New Zealand Ltd
- End date of current certificate/licence
- Certification period
- 36 months
Provider details
- Provider name
- South Wellington Lifecare Limited
- Street address
- 2B/172 Oriental Parade Oriental Bay Wellington 6011
- Postal address
- 2B/172 Oriental Parade Oriental Bay Wellington 6011
Progress on issues from the last audit
This rest home has been audited against the Health and Disability Services Standards. During the last audit, the auditors identified some areas for improvement.
Issues from their last audit are listed in the corrective actions table below, along with the action required to fix the issue, its risk level, and whether or not the issue has been reported as fixed.
A guide to the table is available below.
| Outcome required | Found at audit | Action required | Risk rating | Action status | Date action reported complete |
|---|---|---|---|---|---|
| Service providers shall develop and implement a quality management framework using a risk-based approach to improve service delivery and care. | (i). The regular staff meetings evidence health and safety and complaints are discussed; however, there were no record of evidence that the data related to restraint, adverse events, corrective actions related to internal audits and infection control are discussed with general staff. (ii). There were no caregivers and other department staff included in the quality meetings. (iii). There were no graphs or data on display for staff to view the performance of the facility. (iv). There were no meet | (i)-(iv). Ensure all staff collaborate and are informed of the performance of the facility. | PA Low | In Progress | |
| Meaningful activities shall be planned and facilitated to develop and enhance people’s strengths, skills, resources, and interests, and shall be responsive to their identity. | (i). There is no overarching activity plan specific to the needs of younger people. (ii). Resident activity plans for all three younger residents do not reflect the activity assessment for individual residents. | (i). Ensure there is an activity plan specific to the needs of younger people. (ii). Ensure resident activity plans activity plans reflect the activity assessment for individual residents. | PA Low | In Progress | |
| Fundamental to the development of a care or support plan shall be that: (a) Informed choice is an underpinning principle; (b) A suitably qualified, skilled, and experienced health care or support worker undertakes the development of the care or support plan; (c) Comprehensive assessment includes consideration of people’s lived experience; (d) Cultural needs, values, and beliefs are considered; (e) Cultural assessments are completed by culturally competent workers and are accessible in all settin | (i). Two residents who are of Māori decent had no cultural assessment and cultural care plan. (ii). Care plans for a younger resident did not document the support needs for independence (enabling good lives). | (i). Ensure that residents of Māori decent have a cultural assessment and cultural care plan. (ii). Ensure that care plans for younger people reflect support needs for independence. | PA Low | In Progress | |
| In implementing care or support plans, service providers shall demonstrate: (a) Active involvement with the person receiving services and whānau; (b) That the provision of service is consistent with, and contributes to, meeting the person’s assessed needs, goals, and aspirations. Whānau require assessment for support needs as well. This supports whānau ora and pae ora, and builds resilience, self-management, and self-advocacy among the collective; (c) That the person receives services that remov | (i). Neurological observations were not completed as per policy for three of five falls. (ii). Resident and family/ whānau involvement in the assessment and care planning process is not always documented for three younger residents and one at rest home level of care. | (i). Ensure that neurological observations are completed as per policy. (ii). Ensure that resident and family/ whānau are involved in the assessment and care planning process and this is documented | PA Low | In Progress | |
| Service providers shall ensure there is a system to identify, plan, facilitate, and record ongoing learning and development for health care and support workers so that they can provide high-quality safe services. | (i). Topics required to be completed (required to be completed biannually) were not completed as scheduled and include the ageing process, weight management (nutrition and hydration), pain management, aspects of Code of Rights (complaints, advocacy, open disclosure). (ii). The staff have not completed any topics related enabling good lives principles (choice and independence) to promote their knowledge related to care of younger residents with disabilities. | (i). Ensure topics are provided according to the training schedule. (ii). Ensure training is provided to staff to understand the needs of the younger residents with disability within an aged care facility. | PA Low | In Progress |
Guide to table
- Outcome required
The outcome required by the Health and Disability Services Standards.
- Found at audit
The issue that was found when the rest home was audited.
- Action required
The action necessary to fix the issue, as decided by the auditor.
- Risk level
Whether the required outcome was partially attained (PA) or unattained (UA), and what the risk level of the issue is.
The outcome is partially attained when:
- there is evidence that the rest home has the appropriate process in place, but not the required documentation
- when the rest home has the required documentation, but is unable to show that the process is being implemented.
The outcome is unattained when the rest home cannot show that they have the needed processes, systems or structures in place.
The risk level is determined by two things: how likely the issue is to happen and how serious the consequences of it happening would be.
The risk levels are:
- negligible – this issue requires no additional action or planning.
- low – this issue requires a negotiated plan in order to fix the issue within a specified and agreed time frame, such as one year.
- moderate – this issue requires a negotiated plan in order to fix the issue within a specific and agreed time frame, such as six months.
- high – this issue requires a negotiated plan in order to fix the issue within one month or as agreed between the service and auditor.
- critical – This issue requires immediate corrective action in order to fix the identified issue including documentation and sign off by the auditor within 24 hours to ensure consumer safety.
The risk level may be downgraded once the rest home reports the issue is fixed.
- Action status
Whether the necessary action is still in progress or if it is complete, as reported by the rest home to the relevant district health board.
- Date action reported complete
The date that the district health board was told the issue was fixed.
Audit reports
About audit reports
Audit reports for this rest home’s latest audits can be downloaded below.
Before you begin
Before you download the audit reports, please read our guide to rest home certification and audits. The guide gives an overview of the auditing process and explains what the audit reports mean.
Full audit reports are provided for audits processed and approved after 29 August 2013. Note that the format for the full audit reports was streamlined from 16 December 2014. Full audit reports between 29 August 2013 and 16 December 2014 are therefore in a different format.
From 1 June 2009 to 28 February 2022 rest homes were audited against the Health and Disability Services Standards NZS 8134:2008. These standards have been updated, and from 28 February 2022 rest homes are audited against Ngā Paerewa Health and Disability Services Standard NZS 8134:2021.
Before 29 August 2013, only audit summaries are available.
Both the recent full audit reports and previous audit summaries include:
- an overview of the rest home’s performance, and
- coloured indicators showing how well the rest home performed against the different aspects of the Ngā Paerewa Health and Disability Services Standard.
Note: From November 2013, as rest homes are audited, any issues from their latest audit (the corrective actions required by the auditor) appear on the rest home’s page. As the rest home completes the required actions, the status on the website updates.
Audit date:
Audit type: Surveillance Audit
Audit date:
Audit type: Certification Audit
Audit date:
Audit type: Provisional Audit
