Information and guidelines for funeral directors on deaths, funerals and tangihanga.
Last updated: 29 May 2020
Bereaved families and whānau from all cultures and backgrounds will find this time challenging. It is even more important that we show each other kindness and caring, manaakitanga and aroha.
As we have seen in New Zealand and overseas, gatherings present a very high risk for transmission of COVID-19. We must protect people’s health and ensure our health system can look after New Zealanders who become sick.
These guidelines for deaths, funerals and tangihanga will be reviewed regularly and may change as we move through alert levels.
On this page:
- What happens at Alert Level 2
- Registered funeral directors should handle deceased persons
- Infection prevention and physical distancing
- Contact tracing register
- Travelling to attend a funeral or tangihanga
- Cremations and exemptions from viewing a body
- Gatherings of up to 50 people (indoors or outdoors) for funerals and tangihanga are permitted, however infection control measures must be in place to protect people from COVID-19.
- Prior to any service that has more than 10 people, a funeral director must register the service with the Ministry of Health at firstname.lastname@example.org. The funeral director can complete the downloadable form below and submit to the Ministry of Health.
An example of a contact tracing form is also available for download for funeral directors when carrying out a service.
- The length of indoor gatherings should be minimised – under 2 hours is recommended.
- If a viewing of the deceased person or tūpāpaku is being held in a private dwelling, marae, church, community hall, mosque or the like, there can be multiple viewings, however, there must not be more than 50 people at any one time.
- This limit of up to 50 people excludes workers such as kaikōrero, kaikaranga, members of the clergy and the funeral director.
- Each group of up to 50 people, will be considered as ‘one cohort’ with the expectation that they will not interact with any other cohort in or around the premises/venue. People within each cohort will need to maintain physical distancing, particularly from people they don’t normally live with and aren’t family/whānau or close friends.
- The general requirements for no physical contact, including harirū, hongi, kissing, and hugging, remain in place – for those who don’t live together and aren’t family/whānau or close friends.
A registered funeral director should be engaged to carry out the functions of care and preparation of the deceased and may assist with transportation, burial or cremation and service arrangements of a deceased person. Funeral directors are encouraged to return to normal practice where possible, as long as the guidelines are followed.
Funeral directors are encouraged to provide opportunities for family, whānau and friends to go to the funeral home to view the body or undertake religious/cultural rituals.
The deceased may be transported from the funeral home for viewing purposes at a private residence, church, mosques, halls, marae or other venues.
Funeral directors and any other venue where funeral and tangihanga services are held must have a health and safety plan. This plan should be updated to incorporate the guidelines for each alert level. It should be shared with family and whānau who engage the services of a funeral director so they are aware of any restrictions and/or requirements in relation to the service. The health and safety plan should be displayed so it can be easily viewed by all.
Personal hygiene and infection prevention are important in stopping the spread of infectious diseases such as COVID-19.
Funeral directors and any other owners of venues where funeral and tangihanga services are held, must make provision for personal hygiene, such as having hand sanitiser available. People should use this when entering the funeral home premises and/or any other premises the funeral director is using in the provision of their services.
Frequently touched surfaces and objects on the premises must be sanitised after each viewing, religious/cultural ritual, service or event has taken place. All hygiene practices must be followed such as handwashing and thorough cleaning of frequently touched surfaces and objects before and after a service or tangihanga.
All venues must comply with the Alert Level 2 physical distancing requirements – keep their distance from people they don’t know in public (ideally 2 metres), with 1 metre physical distancing in other environments unless other mitigating measures are in place. No physical contact, including harirū, hongi, kissing, and hugging, remain in place – for those who don't live together and aren't family/whānau or close friends. A funeral director or member of the funeral home staff must be present in the funeral home at all times and meet physical distancing rules while any event is in progress.
People who are sick with cold or flu-like symptoms should not attend funerals or tangihanga, a viewing, religious/cultural ritual, service or burial.
All funeral homes must implement strict control measures when interacting with individuals or groups of people.
When making funeral arrangements with family and whānau, funeral directors should:
- Continue to make arrangements via telephone, video conferencing or other forms of electronic communication, where possible
- Where arrangements need to be made face to face, these should ideally take place in the funeral home
- Where face-to-face meetings take place, personal hygiene and physical distancing measures must be followed.
When holding viewings, religious/cultural rituals or services, all premises/venues must provide for physical distancing.
If family or whānau wish to hold a viewing, religious/cultural ritual or service for the deceased at another venue such as a marae, church, community hall, mosque or the like, responsibility for maintaining health guidelines lies with the owners or operators of those facilities.
Contact tracing is an important element of our response to COVID-19. Funeral directors or the organiser of the ceremony must keep a contact tracing register with the details of all persons attending any part of the funeral process. This register must include:
- exact day and time the event took place
- full names of all attending the event
- current physical address of the attendee
- email addresses
- mobile phone numbers.
A register must be kept at all times. The register must only be used for the purpose of contact tracing, should this be required. Funeral directors or venue owners should destroy these registers after two months.
Travelling inter-regionally to attend a funeral or tangihanga of a close friend or family member is permitted. You do not have to apply for an exemption to travel.
On 1 April 2020, the Minister of Health authorised medical referees to permit cremations to be carried out during COVID-19 Alert Level Four, without complying with regulation 7 of the Cremation Regulations 1973, when people have died in a rest home, residential care facility, or other long-term in-patient facility.
On 25 April 2020, the Minister of Health authorised medical referees to permit cremations to be carried out without complying with regulation 7 of the Cremation Regulations 1973, for the duration of the Epidemic Preparedness (COVID-19) Notice 2020.
Before a body can be cremated, the Cremation Regulations 1973 require the permission of a medical referee. Under regulation 7 of the Regulations, a medical referee cannot permit any cremation unless a Cremation Certificate is issued by a certifying practitioner which requires the medical or nurse practitioner to see and identify the body. This creates risks for both practitioners and facility operators to protect residents and themselves from potential infection with COVID-19.
The Minister of Health has authorised medical referees under regulation 12(b) of the Cremation Regulations 1973 to permit cremations to be carried out without complying with regulation 7 for cremations where completion of a Cremation Certificate by a certifying practitioner would increase the risk of transmission of COVID-19. This authorisation applies in rest homes, residential care facilities, and other long-term in-patient facilities where the medical history and current conditions of the deceased are known by the medical or nurse practitioner, but not to hospitals or hospices.
Certifying practitioners should make reasonable efforts to view the deceased’s body outside of the residential facility (for example at a funeral home). Where this is not possible, the funeral director must confirm whether there is a biomechanical aid present in the body (for example by completing the certificate developed by the New Zealand Embalmers' Association Incorporated).
Under this authorisation a medical referee must receive advice from a trusted source, who has a reasonable level of assurance of the cause of death to verify the identity of the deceased and that the deceased died of natural causes, in lieu of a certifying practitioner providing a Cremation Certificate. Certifying practitioners must provide the details of the trusted source who confirmed the identity of the deceased in writing to the medical referee. Medical referees will have discretion in determining who constitutes a trusted source but are not required to validate the credentials of a trusted source. Medical referees must check that that the identity, contact details, and position of the trusted source have been recorded. Funeral directors may collect details of the trusted source, who identifies the deceased to the funeral director, using the Funeral Directors Association of New Zealand standard form.
Guidance for certifying deaths due to COVID-19
The Australian Bureau of Statistics (ABS) has developed guidelines for health practitioners to use when certifying causes of death for people who died of, or with COVID-19. These guidelines are based on World Health Organization recommendations so are applicable to all countries. The guidelines can be found at Guidance for Certifying Deaths due to COVID-19.
For information about certifying documents online see Completing Death Documents.
Viewing for the purpose of coronial identification is still permitted during Alert Level 2.
COVID-19 Alert Level 2 – Kua hīkina te rāhui, engari ka herea tonutia: Information for families and whānau
- COVID-19 Alert Level 2 – Kua hīkina te rāhui, engari ka herea tonutia: Information for families and whānau (Word, 278 KB)
- COVID-19 Alert Level 2 – Kua hīkina te rāhui, engari ka herea tonutia: Information for families and whānau (PDF, 267 KB)
- KOWHEORI-19 Pae Mataara 2 – Kua hīkina te rāhui, engari ka herea tonutia: He kōrero mā te whānau (Word, 268 KB)
- KOWHEORI-19 Pae Mataara 2 – Kua hīkina te rāhui, engari ka herea tonutia: He kōrero mā te whānau (PDF, 280 KB)
- Management of deaths due to COVID-19: Information for funeral directors (Word, 264 KB)
- Management of deaths due to COVID-19: Information for funeral directors (PDF, 98 KB)
- Deaths, funerals and tangihanga: Information for funeral directors (Word, 281 KB)
- Deaths, funerals and tangihanga: Information for funeral directors (PDF, 249 KB)
- KOWHEORI-19 – Ngā matenga me ngā tangihanga: He kōrero mā ngā maimoa tūpāpaku (Word, 259 KB)
- KOWHEORI-19 – Ngā matenga me ngā tangihanga: He kōrero mā ngā maimoa tūpāpaku (PDF, 269 KB)