Background and questions for engagement and submissions – Health of Disabled People Strategy

Download this page: Questions for engagement and submissions – Health of Disabled People Strategy (Word, 37 KB)

Achieving pae ora

Pae ora means healthy futures. We are working to make sure our health system helps all New Zealanders to live longer in good health and have the best possible quality of life.

We know a lot of people don’t get the care they need when and where they need it.

We also know that a lot of people are left out or left behind in our health system.

We know that needs to change.

The ideas you share with us will help achieve pae ora for everyone.

Kōrero mai | Have your say

We are interested in anything you’d like to tell us about what could make your health and wellbeing or the health and wellbeing of your family and community better.

We have developed some background information and questions you can use to help you have your say. You do not have to use these questions. You can share your thoughts and ideas on any aspect of the health system (for example, primary care, hospital, dental, specialist care). You can talk about yourself, your whānau or your community.

Background information and questions are available in accessible formats:


More information can be found at Health of Disabled People Strategy.

The questions are also available below and you can also download them: (Word, 146 KB), (PDF, 4.37 MB)

Question one – about you

We are writing strategies for different groups of people, including Māori, women, disabled people, Pacific Peoples and people who live in rural areas. We want to use the thoughts and ideas you share with us wherever they can be helpful. That means we need to know some things about you.

 When responding, please indicate ‘Yes’ or ‘No’ to the following:

  • Do you have an impairment or impairments? [Yes/No]
  • Do you support a whānau/family member who has an impairment? [Yes/No]
  • Do you work in the disability sector (for example, as a support worker or advocate for someone who has an impairment, or as a member of a disability organisation)? [Yes/No]
  • Do you work in the health sector? [Yes/No]

It would also be useful for us to know more information about you. When responding, please indicate ‘Yes’ or ‘No’ to the following:

Ethnicity – do you identify as:

  • Māori - [Yes/No]
  • Samoan - [Yes/No]
  • Cook Island Māori - [Yes/No]
  • Tongan - [Yes/No]
  • Niuean - [Yes/No]
  • Another Pacific person - [Yes/No] (if ‘Yes’ please specify)
  • Another ethnic identity - [Yes/No] (if ‘Yes’ please specify)

Gender – do you identify as:

  • Female - [Yes/No]
  • Male - [Yes/No]
  • Non-binary - [Yes/No]
  • No gender - [Yes/No]
  • Another gender identity - [Yes/No] (if ‘Yes’ please specify)

Location – do you live in a:

  • City - [Yes/No]
  • Small town - [Yes/No]
  • Other location - [Yes/No] (if ‘Yes’ please specify)

Question two – how your identity affects your health care

  • How do other parts of your (or your whānau member’s) identity (like your whakapapa or ethnicity, gender, sexuality, disability) impact your experience of health care?

Question three – what pae ora (healthy futures) looks like to you

  • What does pae ora (healthy futures) look like for you? What helps you feel or be well and healthy?
  • What do wai ora (healthy environments), whānau ora (healthy families) and mauri ora (healthy individuals) look like for you?
  • What makes it hard or gets in the way of you feeling or being well and healthy?

Question four – the health system in the future

  • How can we change the health system to ensure your needs are met and you are well and healthy?
  • What could the health system do now to make sure our tamariki and mokopuna will feel or be well and healthy in the future? 

Your experience of the health system

You have already told us that the current health system does not meet your needs.

You have told us that navigating the health system is difficult, and services are inaccessible, and disconnected from one another.

You have also told us that they are not culturally appropriate.

The questions below will help us confirm what you have already told us. We also want to know your thoughts and ideas about how the health system needs to change.

These questions are a guide only. You can share your thoughts and ideas on any aspect of the health system.

Question five – Your health system experience

  1. Do you have examples of where the health system has provided positive health care and services to you that have met yours needs?
  2. Are there examples of where health care and services haven’t met your needs?
  3. Have you received care that respects your autonomy and self-determination? What did that look like? Why does it matter?
  4. What can we do now to make your experience of the health system better?

Question six – Navigating the health system

What would help you (or your whānau member) or make it easier for you (or your whānau member) to receive the health care you need? Below are some possible areas to think about.

A) Finding the information you need

What would help you to find the information you need in the health system? For example, finding:

  • accessible and appropriate information about conditions and diseases
  • information about medications
  • information on how to manage your health and prevent ill health (for example, accessing screening appointments, information on sexual health, diet, exercise).

What can we do now to make finding information you need and can use easier?

B)  Accessing services

What would help you to get into the health services you need? For example:

  • opening hours of health centres
  • location of appointment in relation to home
  • accessible communication methods with call centres and receptionists
  • digital options or alternative options.

What can we do now to make getting health services you need easier?

C) At your health care appointment

What would meet your needs when you are at an appointment? For example:

  • being involved in decisions about your health care
  • inclusion of whānau in decision-making
  • being given enough time or support at an appointment to speak/communicate
  • being taken seriously
  • absence of racism, ableism and discrimination
  • holistic or culturally appropriate services
  • translated or accessible communication methods
  • understanding of and training on disability by health care staff
  • having all your health care needs met at the appointment.

What can we do now to ensure your health needs are met when you are at an appointment?

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