Premise details
- Address
- 49 Aberfeldy Avenue Highland Park Auckland 2010
- Total beds
- 41
- Service types
- Rest home care, Geriatric, Medical
Certification/licence details
- Certification/licence name
- Metlifecare Retirement Villages Limited - Highlands Hospital
- Current auditor
- BSI Group New Zealand Ltd
- End date of current certificate/licence
- Certification period
- 36 months
Provider details
- Provider name
- Metlifecare Retirement Villages Limited
- Street address
- Level 4 20 Kent Street Newmarket Auckland 1023
- Postal address
- PO Box 37463 Parnell Auckland 1151
- Website
- http://www.metlifecare.co.nz/
Audit reports
About audit reports
Audit reports for this rest home’s latest audits can be downloaded below.
Full audit reports are provided for audits processed and approved after 29 August 2013. Note that the format for the full audit reports was streamlined from 16 December 2014. Full audit reports between 29 August 2013 and 16 December 2014 are therefore in a different format.
From 1 June 2009 to 28 February 2022 rest homes were audited against the Health and Disability Services Standards NZS 8134:2008. These standards have been updated, and from 28 February 2022 rest homes are audited against Ngā Paerewa Health and Disability Services Standard NZS 8134:2021.
Before 29 August 2013, only audit summaries are available.
Both the recent full audit reports and previous audit summaries include:
- an overview of the rest home’s performance, and
- coloured indicators showing how well the rest home performed against the different aspects of the Ngā Paerewa Health and Disability Services Standard.
Note: From November 2013, as rest homes are audited, any issues from their latest audit (the corrective actions required by the auditor) appear on the rest home’s page. As the rest home completes the required actions, the status on the website updates.
Audit date:
Audit type: Surveillance Audit
- (docx, 46.99 KB) Highlands Hospital - Oct 2023
- (pdf, 145.43 KB) Highlands Hospital - Oct 2023
Audit date:
Audit type: Certification Audit
- (docx, 59.96 KB) Highlands Hospital - May 2022
- (pdf, 188.26 KB) Highlands Hospital - May 2022
Audit date:
Audit type: Certification Audit
- (docx, 46.15 KB) Highlands Hospital - Nov 2018
- (pdf, 176.04 KB) Highlands Hospital - Nov 2018
Audit date:
Audit type: Surveillance Audit
- (docx, 34.68 KB) Highlands Hospital - May 2018
- (pdf, 135.46 KB) Highlands Hospital - May 2018
Audit date:
Audit type: Surveillance Audit
- (docx, 35.21 KB) Highlands Hospital - Aug 2017
- (pdf, 136.05 KB) Highlands Hospital - Aug 2017