Premise details
- Address
- 39 Batkin Road New Windsor Auckland 0600
- Total beds
- 64
- Service types
- Medical, Rest home care, Geriatric
Certification/licence details
- Certification/licence name
- Blockhouse Bay Healthcare Limited - Blockhouse Bay Home
- Current auditor
- The DAA Group Limited
- End date of current certificate/licence
- Certification period
- 36 months
Provider details
- Provider name
- Blockhouse Bay Healthcare Limited
- Street address
- 39 Batkin Road New Windsor Auckland 0600
- Postal address
- 24b Kingsview Road Mount Eden Auckland 1024
Progress on issues from the last audit
This rest home has been audited against the Health and Disability Services Standards. During the last audit, the auditors identified some areas for improvement.
Issues from their last audit are listed in the corrective actions table below, along with the action required to fix the issue, its risk level, and whether or not the issue has been reported as fixed.
A guide to the table is available below.
Outcome required | Found at audit | Action required | Risk rating | Action status | Date action reported complete |
---|---|---|---|---|---|
Service providers shall ensure that the environment is clean and there are safe and effective cleaning processes appropriate to the size and scope of the health and disability service that shall include: (a) Methods, frequency, and materials used for cleaning processes; (b) Cleaning processes that are monitored for effectiveness and audit, and feedback on performance is provided to the cleaning team; (c) Access to designated areas for the safe and hygienic storage of cleaning equipment and chemi | Not all cleaning has been undertaken in the rest home. | Provide evidence that the rest home environment is clean and there are safe and effective cleaning processes in place that are been monitored. | PA Low | In Progress | |
Health care and support workers shall receive appropriate information, training, and equipment to respond to identified emergency and security situations. This shall include fire safety and emergency procedures. | The 11 fire extinguishers, two hose reels and the fire blanket did not have a current service date. | Provide evidence that the 11 fire extinguishers, two hose reels and the fire blanket have a current service date. | PA Moderate | Reporting Complete |
Guide to table
- Outcome required
The outcome required by the Health and Disability Services Standards.
- Found at audit
The issue that was found when the rest home was audited.
- Action required
The action necessary to fix the issue, as decided by the auditor.
- Risk level
Whether the required outcome was partially attained (PA) or unattained (UA), and what the risk level of the issue is.
The outcome is partially attained when:
- there is evidence that the rest home has the appropriate process in place, but not the required documentation
- when the rest home has the required documentation, but is unable to show that the process is being implemented.
The outcome is unattained when the rest home cannot show that they have the needed processes, systems or structures in place.
The risk level is determined by two things: how likely the issue is to happen and how serious the consequences of it happening would be.
The risk levels are:
- negligible – this issue requires no additional action or planning.
- low – this issue requires a negotiated plan in order to fix the issue within a specified and agreed time frame, such as one year.
- moderate – this issue requires a negotiated plan in order to fix the issue within a specific and agreed time frame, such as six months.
- high – this issue requires a negotiated plan in order to fix the issue within one month or as agreed between the service and auditor.
- critical – This issue requires immediate corrective action in order to fix the identified issue including documentation and sign off by the auditor within 24 hours to ensure consumer safety.
The risk level may be downgraded once the rest home reports the issue is fixed.
- Action status
Whether the necessary action is still in progress or if it is complete, as reported by the rest home to the relevant district health board.
- Date action reported complete
The date that the district health board was told the issue was fixed.
Audit reports
About audit reports
Audit reports for this rest home’s latest audits can be downloaded below.
Full audit reports are provided for audits processed and approved after 29 August 2013. Note that the format for the full audit reports was streamlined from 16 December 2014. Full audit reports between 29 August 2013 and 16 December 2014 are therefore in a different format.
From 1 June 2009 to 28 February 2022 rest homes were audited against the Health and Disability Services Standards NZS 8134:2008. These standards have been updated, and from 28 February 2022 rest homes are audited against Ngā Paerewa Health and Disability Services Standard NZS 8134:2021.
Before 29 August 2013, only audit summaries are available.
Both the recent full audit reports and previous audit summaries include:
- an overview of the rest home’s performance, and
- coloured indicators showing how well the rest home performed against the different aspects of the Ngā Paerewa Health and Disability Services Standard.
Note: From November 2013, as rest homes are audited, any issues from their latest audit (the corrective actions required by the auditor) appear on the rest home’s page. As the rest home completes the required actions, the status on the website updates.
Audit date:
Audit type: Certification Audit
- (pdf, 193.96 KB) Blockhouse Bay Home - Jun 2024
- (docx, 76.88 KB) Blockhouse Bay Home - Jun 2024
Audit date:
Audit type: Surveillance Audit
- (docx, 49.67 KB) Blockhouse Bay Home - Feb 2023
- (pdf, 150.38 KB) Blockhouse Bay Home - Feb 2023
Audit date:
Audit type: Certification Audit
- (docx, 46.5 KB) Blockhouse Bay Home - May 2021
- (pdf, 175.37 KB) Blockhouse Bay Home - May 2021
Audit date:
Audit type: Surveillance Audit
- (docx, 36.37 KB) Blockhouse Bay Home - Aug 2020
- (pdf, 142.11 KB) Blockhouse Bay Home - Aug 2020
Audit date:
Audit type: Certification Audit
- (docx, 54.39 KB) Blockhouse Bay Home - Jun 2019
- (pdf, 207.88 KB) Blockhouse Bay Home - Jun 2019
Audit date:
Audit type: Surveillance Audit
- (docx, 33.11 KB) Blockhouse Bay Home - Nov 2017
- (pdf, 128.33 KB) Blockhouse Bay Home - Nov 2017