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Premise details

Address
207 Lincoln Road Addington Christchurch 8024
Website
http://www.oceaniahealthcare.co.nz/find-a-place/aged-care/addington-care
Total beds
97
Service types
Physical, Dementia care, Rest home care, Geriatric, Medical

Certification/licence details

Certification/licence name
Oceania Care Company Limited - Addington Rest Home
Current auditor
The DAA Group Limited
End date of current certificate/licence
Certification period
36 months

Provider details

Provider name
Oceania Care Company Limited
Street address
Level 11, Deloitte building 80 Queen Street Auckland Central Auckland 1010
Postal address
PO Box 9507 Newmarket Auckland 1149
Website
http://www.oceaniahealthcare.co.nz/

This rest home has been audited against the Health and Disability Services Standards. During the last audit, the auditors identified some areas for improvement.

Issues from their last audit are listed in the corrective actions table below, along with the action required to fix the issue, its risk level, and whether or not the issue has been reported as fixed.

A guide to the table is available below.

Details of corrective actions

Date of last audit: 05 July 2023

Outcome required Found at audit Action required Risk rating Action status Date action reported complete
My service provider shall work in partnership with iwi and Māori organisations within and beyond the health sector to allow for better service integration, planning, and support for Māori. Partnerships and connections with local Māori organisations outside the service, which would facilitate better service integration, planning, and support for Māori, have not yet been made. Develop partnerships with local Māori communities and organisations to enable better service integration, planning, and support for Māori. PA Low Reporting Complete
Service providers shall engage with people receiving services to assess and develop their individual care or support plan in a timely manner. Whānau shall be involved when the person receiving services requests this. Nine of the ten long-term care plans reviewed and interRAI assessments did not meet the 21 days of completion time frame. All new admissions have an interRAI assessment and care plan completed within 21 days of admission into the facility. PA Moderate Reporting Complete
Service providers ensure competent health care and support workers manage medication including: receiving, storage, administration, monitoring, safe disposal, or returning to pharmacy. I. The controlled drug register showed overwritten entries by RNs on multiple pages which weren't legible. II. Eight of the twenty-five medicine charts showed no documented evidence of the effectiveness of the PRN administration. I. When making entry into the controlled drug register, the controlled drug register documentation guideline is followed. The guideline is written inside the controlled drug register. II. PRN medication is evaluated for effectiveness after administration to see if it has been effective and this is documented. PA Moderate Reporting Complete
A process shall be implemented to identify, record, and communicate people’s medicinerelated allergies or sensitivities and respond appropriately to adverse events. Resident allergies and sensitivities were not documented on three of the 25 medication charts reviewed. All medication charts have allergies and sensitivities documented on them. PA Low Reporting Complete

Guide to table

Outcome required

The outcome required by the Health and Disability Services Standards.

Found at audit

The issue that was found when the rest home was audited.

Action required

The action necessary to fix the issue, as decided by the auditor.

Risk level

Whether the required outcome was partially attained (PA) or unattained (UA), and what the risk level of the issue is.

The outcome is partially attained when:

  • there is evidence that the rest home has the appropriate process in place, but not the required documentation
  • when the rest home has the required documentation, but is unable to show that the process is being implemented.

The outcome is unattained when the rest home cannot show that they have the needed processes, systems or structures in place.

The risk level is determined by two things: how likely the issue is to happen and how serious the consequences of it happening would be.

The risk levels are:

  • negligible – this issue requires no additional action or planning.
  • low – this issue requires a negotiated plan in order to fix the issue within a specified and agreed time frame, such as one year.
  • moderate – this issue requires a negotiated plan in order to fix the issue within a specific and agreed time frame, such as six months.
  • high – this issue requires a negotiated plan in order to fix the issue within one month or as agreed between the service and auditor.
  • critical – This issue requires immediate corrective action in order to fix the identified issue including documentation and sign off by the auditor within 24 hours to ensure consumer safety.

The risk level may be downgraded once the rest home reports the issue is fixed.

Action status

Whether the necessary action is still in progress or if it is complete, as reported by the rest home to the relevant district health board.

Date action reported complete

The date that the district health board was told the issue was fixed.

About audit reports

Audit reports for this rest home’s latest audits can be downloaded below.

Full audit reports are provided for audits processed and approved after 29 August 2013. Note that the format for the full audit reports was streamlined from 16 December 2014. Full audit reports between 29 August 2013 and 16 December 2014 are therefore in a different format. 

From 1 June 2009 to 28 February 2022 rest homes were audited against the Health and Disability Services Standards NZS 8134:2008. These standards have been updated, and from 28 February 2022 rest homes are audited against Ngā Paerewa Health and Disability Services Standard NZS 8134:2021.

Before 29 August 2013, only audit summaries are available.

Both the recent full audit reports and previous audit summaries include:

  • an overview of the rest home’s performance, and
  • coloured indicators showing how well the rest home performed against the different aspects of the Ngā Paerewa Health and Disability Services Standard.

Note: From November 2013, as rest homes are audited, any issues from their latest audit (the corrective actions required by the auditor) appear on the rest home’s page. As the rest home completes the required actions, the status on the website updates.

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