Interim solution for people waiting for their My Vaccine Pass
If you have contacted us about missing vaccination records or incorrect personal details and have not yet received a My Vaccine Pass, you will be emailed a temporary exemption letter.
You can use this in place of a My Vaccine Pass until Tuesday 14 December.
Businesses that are checking My Vaccine Passes will know to accept these official exemption letters.
You do not need to show a letter or My Vaccine Pass to access essential services such as supermarkets, pharmacies and health and disability services.