Get advice on the COVID-19 vaccine if you’re disabled or helping someone with a disability.
Last updated: 7 October 2021
On this page:
- Alternate formats
- How to book your vaccine
- Assistance during your appointments
- Specific vaccine health advice
- Making a decision about having the COVID-19 vaccine
- What to expect when you get your vaccination
- General COVID-19 advice for disabled people and their whānau
We have information and health advice about COVID-19 vaccines in Easy Read, New Zealand Sign Language, large print and audio formats.
Everyone in Aotearoa New Zealand aged 12 years and over can book their free COVID-19 vaccination now.
Many health care providers are also giving COVID-19 vaccinations and taking bookings directly. Check with your doctor, local pharmacy, medical and Hauora centre, marae, church or community clinic.
You can ask someone from your whānau, a friend or a carer to help book your appointments.
You can take a support person to your appointment.
Disability COVID vaccination phoneline
Disabled people, and their carers, can call the COVID Vaccination Healthline 0800 28 29 26 and push ‘2’ to receive tailored advice and support for booking their vaccination appointments including assistance with coordinating transport to and from the vaccination site and arranging the necessary support/accommodations during the appointment.
Calls are free 8 am – 8 pm Monday to Friday. Team members answering are either disabled people themselves or are allies to the disability community across Aotearoa.
The team can support people with a range of disabilities including:
- Blind, Deafblind and low vision
- Deaf and hard of hearing
- physical impairments
- intellectual impairments
- neuro diverse
- long-term health conditions.
When you book your vaccination, you will be asked if you require assistance during your appointment.
Assistance can include:
- an NZSL interpreter
- support to make decisions
- assistance to move around
- a longer appointment time
- a quiet or low-sensory environment
- more space to move around.
If you book online, we may need to contact you to make sure we can meet your requirements at your chosen vaccination site.
If you have questions about accessibility or have specific or complex needs, please call the COVID Vaccination Healthline on 0800 28 29 26.
If you have specific health concerns, including feeling unwell, waiting on a COVID-19 test result, underlying health conditions, pregnancy or other conditions, you can learn about whether this affects your vaccination.
Everyone should have the opportunity to take an active role in making decisions about:
- their emotional wellbeing
- their physical health and wellbeing
- things important to them.
We have a decision-making tool that can help you decide about having the COVID-19 vaccine. You can fill in the tool yourself and take it with you to your vaccination appointment.
- Making a decision about having the COVID-19 vaccine: A supported decision-making tool (PDF, 1.56 MB)
- Making a decision about having the COVID-19 vaccine: A supported decision-making tool (Word, 4.1 MB)
- Published: 24 May 2021
If you’re supporting someone with a disability to decide about the COVID-19 vaccine, you can read the guidance information and use one of the supported decision-making tools.
There are three guidance tools that can be filled in. Choose the guidance tool or combination of tools that best suit the communication profile of the person you're supporting to make a decision.
Full guidance, includes all three tools:
- Supported decision-making: Full guidance and tools – Easy Read (PDF, 1.5 MB)
- Supported decision-making: Full guidance and tools – Easy Read (Word, 5.6 MB)
Guidance Tool 1
- Guidance tool 1: Supported decision-making – Easy Read (PDF, 723 KB)
- Guidance tool 1: Supported decision-making – Easy Read (Word, 3.56 MB)
Guidance Tool 2
- Guidance tool 2: Supported decision-making – Easy Read (PDF, 648 KB)
- Guidance tool 2: Supported decision-making – Easy Read (Word, 3.4 MB)
Guidance Tool 3
- Guidance tool 3: Supported decision-making – Easy Read (PDF, 736 KB)
- Guidance tool 3: Supported decision-making – Easy Read (Word, 3.6 MB)
The Unite Against COVID-19 website has lots of helpful information about will happen at your COVID-19 vaccination appointments.
Getting the COVID-19 vaccine – Easy Read
After your COVID-19 vaccine – Easy Read
We have other information specifically for disabled people and their family and whānau.