Guidance and factsheets to support health professionals managing COVID-19.
For guidance on personal protective equipment (PPE), see PPE use in health care.
On this page:
- Advice for health professionals
- COVID-19 clinical advice line
- Clinical guidance for responding to patients with an intellectual (learning) disability during COVID-19 in Aotearoa New Zealand
- Cluster investigation and control guidelines
- Keep people in your home safe
- Infection prevention and control procedures for DHB acute care hospitals
- Ventilators and ICU bed capacity
This document is for health professionals, including hospital-based, community-based and public health practitioners. It has information on how to identify and investigate any cases of COVID-19. It also includes information about how to apply appropriate contact tracing and infection control measures to prevent its spread.
- Updated advice for health professionals: novel coronavirus (COVID-19) (Word, 572 KB)
- Updated advice for health professionals: novel coronavirus (COVID-19) (PDF, 349 KB)
- Updated 24 July 2020
The National Telehealth Service has launched a COVID-19 clinical advice line for community health providers, including primary care, pharmacy, midwives and aged residential care providers.
The service offers clinical support and advice Monday to Saturday 8am – 7pm (except public holidays).
The helpline is staffed by primary care nurses, and there is at least one general practitioner available on every shift. Most calls will be managed by a nurse, with a GP, pharmacist and midwife available to provide specialist advice.
The service is not a source of information about or access to equipment, staffing or funding – these will continue to be managed through the usual channels.
It provides clinical staff with a valuable additional resource to help them navigate the range of information available and to support them in making local decisions to protect their patients and populations.
Details of the 0800 clinical advice number have been circulated to stakeholders within New Zealand.
Clinical guidance for responding to patients with an intellectual (learning) disability during COVID-19 in Aotearoa New Zealand
People with an intellectual (learning) disability are at a heightened risk of having a poor outcome from infection with COVID-19 in comparison to non-disabled people. These guidelines are being provided to ensure equity for people with an intellectual disability.
- Clinical guidance for responding to patients with an intellectual (learning) disability during COVID-19 in Aotearoa New Zealand (Word, 278 KB)
- Clinical guidance for responding to patients with an intellectual (learning) disability during COVID-19 in Aotearoa New Zealand (PDF, 194 KB)
- Published 12 May 2020
This document provides guidelines for the identification, investigation, reporting and control of clusters of COVID-19 infection.
- Cluster investigation and control guidelines (Word, 291 KB)
- Cluster investigation and control guidelines (PDF, 400 KB)
- Updated 22 May 2020
Guidance on keeping you and your whānau and family safe when you have finished work during the COVID-19 pandemic.
- Keep people in your home safe (Word, 216 KB)
- Keep people in your home safe (PDF, 217 KB)
- Published 26 April 2020
This document replaces the version of 29 May 2020.
- updated and additional information in the infection prevention and control (IPC) procedures table
- an additional section that outlines the transmission of COVID-19 and the principles of IPC
- an additional section on an organisational framework for IPC preparedness for the management of COVID-19 in the hospital setting, including administrative, environmental, and engineering controls.
- Infection prevention and control procedures for DHB acute care hospitals (Word, 293 KB)
- Infection prevention and control procedures for DHB acute care hospitals (PDF, 638 KB)
- Updated: 3 July 2020
talkingCOVID is designed to help health professionals have conversations about what matters most to patients and their whānau. The talkingCOVID pages are based on sound principles, evidence and experience.
Initial work by sector experts at the start of the COVID-19 outbreak provided confidence that we were able to increase capacity and coordinate services across the country.
This document outlines our current capacity for ventilators and ICU bed capacity across New Zealand. It is accurate as at the 29th of April 2020 and will be reviewed and updated as more facilities and equipment are readied.