NZ COVID Tracer QR codes

Businesses and services must display the official NZ COVID Tracer QR code posters wherever customers or visitors enter the premises.

Last updated: 23 November 2020

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Who needs a QR code poster?

All businesses and services, unless exempt, are required to display the official NZ COVID Tracer QR code posters in a prominent place at or near the main entrances to each of their premises.

Public transport services and small passenger services such as taxis also need to display the QR codes in a prominent place on or inside any vehicle used for the service. However, QR codes are not required on aeroplanes or intercity buses. 

Further information on contact tracing requirements for business is available from the website.

Displaying your posters

If you operate a business with premises, you should print as many copies of your poster as needed to make sure there is a copy on display at each entrance. Feel free to print additional copies for other locations such as your cash register.

Print your posters in A4 and in colour (if possible). If you can, place a poster on the left-hand side of your front window or entrance, with the top approximately 130cm from the ground. The key thing is to make it easy for people to reach without creating an obstruction.

Try not to place your posters on sliding or revolving doors, in narrow or hard-to-see areas, in places with high glare, or in locations that are too high or hard to reach.

For buses, ferries and trains, display your QR code posters at each entrance and exit where anyone can reach them. You can also put extra copies inside the vehicle/vessel/carriage to make it easier for your passengers.

For taxis, shuttles and rideshares, place your QR code poster on a clipboard for people to scan, or affix the poster to the back of the front passenger seat.

Getting your official QR code posters

Businesses, transport providers and other organisations can get their official NZ COVID Tracer QR code posters through the self-service webform — you will need a valid New Zealand driver licence to use this service.

If you have a large number of locations or vehicles, or do not have a driver licence you can email a completed template to the Ministry of Health.

You will need to create a separate poster for each of your premises, vehicles or unique locations.

A video explaining the process for getting QR code posters is available below.

Using the self-service option

Use the self-service webform to quickly and easily generate your official QR code posters.

Please note the service is unavailable on Saturdays between 6 pm and midnight due to scheduled maintenance.

To use the webform, you will need:

  • a valid New Zealand driver licence so we can verify your identity
  • the address details for each of your premises
  • your email address
  • an email address and contact phone number for each of your locations.

You will need to complete a separate webform for each location or vehicle. If you have a large number of locations or vehicles, or do not have a driver licence, you may instead want to follow the process outlined in the next section.

Using the bulk-upload template

If you have a large number of locations or vehicles, or do not have a driver licence, you can get your official QR code posters by sending us a completed template (below). All you need is:

  • the name of your business/organisation and the NZBN (if any)
  • address/identifying information for each of your locations
  • an email address for each location or vehicle (ie, the person who will print the poster).

Once you’ve completed the template, send it by email to the team at [email protected].

Note: Clearly state in your email that you have the authority to request QR code posters on behalf of your business or organisation. For example: I, <your name here>, am authorised to request NZ COVID Tracer QR code posters on behalf of the organisation listed in the attached file.

Once we have received and reviewed your template, we will phone you as soon as we can to complete an identity check. This step can be completed more quickly if you have your driver licence handy, although we also have other verification options.

We will then generate your official QR code poster or posters and send them to the email addresses provided in the template as soon as possible.

Download the QR code template (xlsx, 85 KB) – updated 12 August 2020

Download the Transport Sector QR Code template (xlsx, 75 KB) – added 27 August 2020

Privacy information

The information you provide to the Ministry in order to generate your official QR code posters will be used only for purposes relating to contact tracing and the management of QR codes during the COVID-19 pandemic response. The information will not be shared with other government agencies except where the agency is directly involved in the COVID-19 public health response.

For further information on how your personal information is managed, please refer to the Privacy Statement.

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