How NZ COVID Tracer works

Use NZ COVID Tracer to keep a digital diary of the places you’ve been so contact tracing will go faster if it’s needed.

On this page:

See also: NZ COVID Tracer walkthrough video.


Sign up and register your details

The first time you open NZ COVID Tracer, you’ll be asked to enter your email address and create a password. You’ll then receive an email with a 6-digit code that will allow you to complete the sign-up process.

NZ COVID Tracer works with your phone’s password manager, which means you can choose to save the password securely on your phone so you don’t have to remember it every time you log in.

Once you’ve signed-up to the app, you’ll be prompted to register your personal information and contact details. All registration information is optional, other than your email address.


Visit the Dashboard

Visit the Dashboard to:

  • keep track of where you’ve been (Record a visit)
  • enable or disable contact alerts
  • update your details or address information
  • invite friends and whānau to download the app
  • access selected information and resources
  • register your interest in potential new features.

Create your digital diary

Use NZ COVID Tracer to create a digital diary of the locations you visit. 

Select the ‘Record a visit’ option if it isn't already selected. You can then either scan any Ministry of Health QR code or add a manual entry to your digital diary:

  • To scan a QR code, simply point your camera at the code so it fits within the target area on the display of your phone. Your phone will vibrate and a green tick will appear to show that you have successfully scanned the code. You can then choose to add any further important details such as who you were with or what you were doing. Then tap ‘Done’ to add the location to your digital diary.
  • To add a manual entry, tap the ‘Add manual entry’ option and fill in the form on the next page. You can enter the place or activity, the arrival date and time, and any further important details.

Note: you can open the ‘Record a visit’ screen directly from the log in screen for the app. This may be helpful if you have been prompted to log back into the app but don’t have time to immediately look up or reset your password.

Viewing and editing your digital diary

You can view your digital diary at any time by tapping the icon on the top-left of the ‘Record a visit’ screen or by selecting 'View my diary' on the 'My profile' screen.

You can also edit or delete diary entries if you make a mistake or need to add some extra details. First, tap on the entry to see its details. Then tap either ‘Edit’ or ‘Delete entry’. If you choose to edit the entry:

  • For QR code entries, you can add any details that might help with contact tracing, such as the names of the people you were with.
  • For manual entries, you can also edit the place, activity, time and date information for the entry.

 

Example screen shots of the Record a visit and Entry pass screens in the NZ COVID Tracer app

Read more about NZ COVID Tracer QR codes.


Sign up for contact alerts

You can make sure you’re signed up for contact alerts by visiting the NZ COVID Tracer dashboard and checking the ‘Receive contact alerts’ tile. 

  • If you are an Android user, contact alerts will be enabled by default. 
  • iPhone users may have to enable contact alerts.  

Screen shots of the Contact alerts screens for Android and iPhone users.

Once you are signed up for contact alerts, NZ COVID Tracer will let you know if you have checked into a location at the same time as a confirmed or probable case of COVID-19, so you can be on the watch for any symptoms and take appropriate steps to protect your friends and whānau.

Contact alerts work through ‘push notifications’ to your phone. Notifications will include information about the locations and timeframes where people may have been exposed to COVID-19. If there is a match with the information stored in your digital diary, you’ll receive a contact alert. This does not involve transmitting any location information from your phone to the Ministry of Health.


Share your digital diary with contact tracers

If you are identified as a confirmed or probable case of COVID-19, a contact tracer will get in touch to provide advice on self-isolation and to check on your health and wellbeing.

During the phone call, the contact tracer will also ask you for information about the places you’ve been and the people you’ve seen.  To help with this, you can open your digital diary by going to the ‘My profile’ screen and selecting the ‘View my diary’ option.

The contact tracer may also ask you to share your digital diary with the Ministry of Health. You can do this by selecting the ‘Share my diary’ option within the ‘My profile’ screen. You’ll be prompted to enter your personal information (if you haven’t previously entered it into NZ COVID Tracer). The contact tracer will then provide you with a verification code which will allow you to transmit your digital diary to us.

Screen shots of the My profile and Share check-in history screens.

Sharing your digital diary will help contact tracers identify whether any of your friends, whānau or community members may also have been exposed to COVID-19, so we can respond quickly and stop any further spread of the virus in New Zealand.

Read more about contact tracing.


Save your NHI number

If you need to visit a COVID-19 testing station, it's helpful if you have your National Health Index (NHI) number with you, as this can help speed up the process. An NHI number is a unique identifier that is assigned to every person who uses health and disability support services in New Zealand.

You can save your NHI number within the NZ COVID Tracer app by going to the ‘My profile’ screen and tapping on the ‘My NHI details’ option. You’ll then be prompted to enter you NHI number for easy access if you ever need a COVID-19 test.

You can find out your NHI by checking:

  • a prescription or prescription receipt
  • a prescription medicine bottle label
  • a hospital letter
  • an x-ray or test result
  • your ManageMyHealth profile (desktop website)

If you still can't find your NHI, try giving your general practitioner or pharmacist a call.


New features under development

Like all mobile apps, NZ COVID Tracer will be updated as new features are developed.

New features under consideration include:

  • call-back requests for contact alerts for high-risk exposure events
  • Bluetooth proximity detection
  • support for phones running Android 5 and iOS10
  • support for languages other than English
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