NZ COVID Tracer app

NZ COVID Tracer helps you protect yourself, your friends, your whānau and your community by enabling faster contact tracing.

NZ COVID Tracer is a Ministry of Health app that allows you to create a digital diary of places you visit by scanning the official QR codes. This will help contact tracers to quickly identify and isolate anyone who may have been exposed to COVID-19 if there is a further outbreak in New Zealand. 

You can download the app in the Apple App Store or from Google Play. 

Download on the Apple app store               Download on the Google play app store

Watch the videos below to learn how to:

  • sign up for NZ COVID Tracer and get started creating your digital diary by scanning the official QR codes at the places you visit
  • enable NZ COVID Tracer contact alerts and share your digital diary with contract tracers if needed.

Using NZ COVID Tracer

First, you will need to download the NZ COVID Tracer app. 

Open up the Google Play Store or the Apple App store, type in “NZ COVID Tracer” and tap install.

When you first open the app, you will need to sign up.

Tap sign up to get started.

Read the privacy statement. 

It covers where your information is stored, when it can be used and how long it is stored for. 

For a more detailed version, tap the View Privacy and Security Statement at the bottom of the page. 

Otherwise tap, OK.

Next, you’ll need to enter your email address and create a password. 

These will be your login details. Tap next to move onto the next screen.

A 6-digit code will be sent to the email address you used to log in. 

Enter the 6-digit code here — tap Next when you’re ready.

You can now choose to fill in your contact details and other information in case a contact tracer ever needs to contact you.

Tap next step to save these details.  

You can also skip this part by tapping next step without entering any details.

Your registration is now complete! Tap Get started to start scanning.

You can now use NZ COVID Tracer to keep a digital diary of where you have been.

To use it, simply open NZ COVID Tracer wherever you see an official NZ COVID Tracer poster.

The official posters have NZ COVID Tracer written above the QR code 

and the Ministry of Health logo on the bottom right-hand corner. 

NZ COVID Tracer will not work with an unofficial QR code poster.

Make sure you look for the official NZ COVID Tracer poster.

Tap Scan and point your phone at the poster. 

NZ COVID Tracer will recognize the QR code automatically

When the scan is successful, a green tick will appear to let you know your visit has now been recorded on your phone.  

To view a list of places you’ve been, tap the History icon in the top left-hand corner of the screen.

These locations are saved securely on your phone and will be deleted after 31 days.

For more information, visit health.govt.nz/nz-covid-tracer
 

NZ COVID Tracer

We take your privacy seriously. Your information is kept private and secure.

Any locations that are stored on your mobile are automatically deleted after 31 days.

Any information you choose to provide is used solely for public health purposes.

What’s new in Release 2

We are listening to your feedback.

We have made NZ COVID Tracer more accessible by adding haptics.

Every time you scan an official NZ COVID Tracer poster, your phone will vibrate.

We have also added notifications. 

NZ COVID Tracer can now notify you if you may have been in contact with COVID-19.

When you first open the app, you will see an opt-in option for notifications.

Tap Change Settings if you are using an Android, or Enable Alerts for iOS.

Your app notifications setting screen will appear. Choose whether or not you want to receive notifications. 

Tap the back button to go back to the NZ COVID Tracer dashboard.

You can change the notification settings anytime.

Simply scroll down to the Receive possible contact alerts section.

And tap Change Settings.

We’ll notify you

if you have been at the same location, at around the same time as someone with COVID-19

and you have enabled NZ COVID Tracer contact alerts.

If you test positive with COVID-19, you can tell a contact tracer your check-in history over the phone.

You can read them out loud

Or you can use NZ COVID Tracer to securely send them your check-in history.

To send them your check-in history, tap My profile

And tap Upload check-in history.

If you have already provided your contact details, they will appear automatically.

If not, enter them here.

Tap Continue to move onto the next step.

When you’re ready, a contact tracer will provide you with a code. Enter it here.

Tap Upload my data to send it to the contact tracing team.

Great work! Your check-in history has now been sent to the contact tracing team.

Tap Done to go back to the NZ COVID Tracer dashboard.

If you want to view your check-in history, we've made it easier to find.

Simply tap My profile

And select Check-in history

For more information, visit health.govt.nz/nz-covid-tracer

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