COVID-19 - Advice for travellers

Information for people travelling or recently entering New Zealand.

This page was last updated on 28 March 2020.

  • If you have arrived in New Zealand from any country, you should self-isolate for 14 days from your date of departure. If you arrived more than 14 days ago, you do not need to self-isolate.
  • If you have been in close contact with someone confirmed with COVID-19, you should self-isolate for 14 days from the date of contact.

If you are self-isolating, register with Healthline online. If you have issues with the online registration, you can also register by calling 0800 358 5453 (+64 9 358 5453 for international SIMs).

Read more about self-isolation requirements for travellers.


For New Zealanders currently overseas

Check the SafeTravel website for the latest advice from the Ministry of Foreign Affairs and Trade.

Travellers transiting through New Zealand

Information for travellers who will transit through New Zealand en route to other countries is available on the Immigration New Zealand website.

Travellers arriving from any country

The Government has announced temporary restrictions on travellers arriving in New Zealand as a precautionary measure to protect against the spread of COVID-19.

The restrictions prevent foreign nationals travelling from any country from entering New Zealand. See Border controls for more information.

People who are exempt from the temporary restrictions are:

  • New Zealand citizens (including those from the three Countries of the Realm: Tokelau, Niue and the Cook Islands), permanent residents and their immediate family 
  • Australian citizens and permanent residents whose primary place of established residence is New Zealand
  • air crews who have been using appropriate personal protective equipment (PPE). 

People exempt from the temporary restrictions should self-isolate for 14 days from their date of departure.

Self-isolation is an effective precautionary measure to protect others from COVID-19.

If you are self-isolating, register with Healthline online. If you have issues with the online registration, you can also register by calling 0800 358 5453 (+64 9 358 5453 for international SIMs).

If you become unwell after arriving in New Zealand

Contact Healthline for free on 0800 358 5453 if you begin to feel unwell. The symptoms of COVID-19 are cough, fever, and shortness of breath.

If you need to call emergency services, please let them know you are in self-isolation.

For all non-health related questions, call 0800 Government (0800 779 997).

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