COVID-19: Aged care, disability and hospice providers

Information and guidance on COVID-19 for aged care, disability support and hospice care providers at different Alert Levels.

Important notice: The information and documents on this page are currently being reviewed and where necessary, will be updated in accordance with COVID-19 Protection Framework guidance by 3 December 2021.

Last updated: 6 August 2021

In this section you’ll find information related to the type of care you provide. It will help you know what to do at the current alert level to ensure you protect against COVID-19 and prevent future spread.

Āwhina app

Health workers can download the Āwhina app to stay up-to-date on the latest information relevant to COVID-19 and the health and disability sector.

Vaccination advice

Getting a COVID-19 vaccination is an important step you can take to protect yourself and others from the effects of the virus.  Being vaccinated helps reduce the risk of you getting infected, falling seriously ill and transmitting the virus to others. You could also have much fewer, milder symptoms and recover faster. Read more about COVID-19 vaccination.

Personal protective equipment

Find out about personal protective equipment (PPE) in health care. This section has information about the type of PPE you may need to use, and when you need to use it, as well as how to put it on and take it off correctly. There are also Frequently Asked Questions available.

People who are more at risk

COVID-19 is a viral disease that can affect your lungs and airways. Like the flu it can be spread from person to person. When a person who has COVID-19 coughs, sneezes or talks, they may spread droplets containing the virus.

The risk of exposure to COVID-19 is now very low. However, we need to remain vigilant as it is still uncontrolled overseas and may re-emerge in New Zealand. Some people may be more at risk of severe illness from COVID-19 infection such as people with underlying health conditions, and older people.

Read more about those at higher risk of COVID-19 infection.

Read more about COVID-19, the symptoms and how it is spread.

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