Taieri Court Rest Home

Profile & contact details

Premises details
Premises nameTaieri Court Rest Home
Address 3 Hartstonge Avenue Mosgiel 9024
Total beds33
Service typesRest home care
Certification/licence details
Certification/licence namePresbyterian Support Services Otago Incorporated - Taieri Court Rest Home
Current auditorHealth and Disability Auditing New Zealand Limited
End date of current certificate/licence04 September 2025
Certification period48 months
Provider details
Provider namePresbyterian Support Otago Incorporated
Street address 407 Moray Street Dunedin 9016
Post addressPO Box 374 Dunedin 9016
Websiteotago.ps.org.nz/

Progress on issues from the last audit

What’s on this page?

This rest home has been audited against the Health and Disability Services Standards. During the last audit, the auditors identified some areas for improvement.

Issues from their last audit are listed in the corrective actions table below, along with the action required to fix the issue, its risk level, and whether or not the issue has been reported as fixed.

A guide to the table is available below.

Details of corrective actions

Date of last audit: 14 June 2023

Outcome requiredFound at auditAction requiredRisk ratingAction statusDate action reported complete
A system to identify, plan, facilitate, and record ongoing education for service providers to provide safe and effective services to consumers.Four of six files reviewed did not evidence appraisals had been completed annually. Ensure staff appraisals are completed at least annually as per contractual requirements. PA LowReporting Complete17/05/2022
Planned review of a person’s care or support plan shall: (a) Be undertaken at defined intervals in collaboration with the person and whānau, together with wider service providers; (b) Include the use of a range of outcome measurements; (c) Record the degree of achievement against the person’s agreed goals and aspiration as well as whānau goals and aspirations; (d) Identify changes to the person’s care or support plan, which are agreed collaboratively through the ongoing re-assessment and review … (this text has been trimmed due to space limits).i) Care plan evaluations have not occurred within required timeframes for three of four residents. ii) Residents progress towards achieving goals have not been documented in the evaluations reviewed. i) & ii) Ensure care plans are evaluated and that progress is monitored against goals six monthly or sooner if health needs change. PA LowReporting Complete22/01/2024
In implementing care or support plans, service providers shall demonstrate: (a) Active involvement with the person receiving services and whānau; (b) That the provision of service is consistent with, and contributes to, meeting the person’s assessed needs, goals, and aspirations. Whānau require assessment for support needs as well. This supports whānau ora and pae ora, and builds resilience, self-management, and self-advocacy among the collective; (c) That the person receives services that remov… (this text has been trimmed due to space limits).Three of five neurological recordings do not meet timeframes as per policy. Ensure neurological recordings are completed according to policy. PA LowReporting Complete22/01/2024
Service providers shall engage with people receiving services to assess and develop their individual care or support plan in a timely manner. Whānau shall be involved when the person receiving services requests this.i) One of five resident files evidenced the initial interRAI was not completed within the 21-day timeframe. ii) Two of four residents files who required a six-monthly interRAI assessment these were not completed within the timeframes. These shortfalls were outside the waiver time of March to June 2022. iii) The initial assessment “getting to know me” has not been completed for one of the six files reviewed within 24 hours. i - ii) Ensure interRAI assessments are completed within 21 days and reassessments are completed as per the schedule or more often if required. iii) Ensure the initial assessment “getting to know me” are within 24 hours of admission. PA LowReporting Complete22/01/2024
Service providers shall develop and implement a quality management framework using a risk-based approach to improve service delivery and care.Meetings have not been held as scheduled since June 2022, therefore there was no evidence of the sharing of quality information with staff. Ensure staff meetings are held as scheduled, and minutes taken to evidence the sharing of quality data with staff. PA LowReporting Complete22/01/2024

Guide to table

Outcome required

The outcome required by the Health and Disability Services Standards.

Found at audit

The issue that was found when the rest home was audited.

Action required

The action necessary to fix the issue, as decided by the auditor.

Risk level

Whether the required outcome was partially attained (PA) or unattained (UA), and what the risk level of the issue is.

The outcome is partially attained when:

  • there is evidence that the rest home has the appropriate process in place, but not the required documentation
  • when the rest home has the required documentation, but is unable to show that the process is being implemented.

The outcome is unattained when the rest home cannot show that they have the needed processes, systems or structures in place.

The risk level is determined by two things: how likely the issue is to happen and how serious the consequences of it happening would be.

The risk levels are:

  • negligible – this issue requires no additional action or planning.
  • low – this issue requires a negotiated plan in order to fix the issue within a specified and agreed time frame, such as one year.
  • moderate – this issue requires a negotiated plan in order to fix the issue within a specific and agreed time frame, such as six months.
  • high – this issue requires a negotiated plan in order to fix the issue within one month or as agreed between the service and auditor.
  • critical – This issue requires immediate corrective action in order to fix the identified issue including documentation and sign off by the auditor within 24 hours to ensure consumer safety.

The risk level may be downgraded once the rest home reports the issue is fixed.

Action status

Whether the necessary action is still in progress or if it is complete, as reported by the rest home to the relevant district health board.

Date action reported complete

The date that the district health board was told the issue was fixed.

Audit reports

Before you begin
Before you download the audit reports, please read our guide to rest home certification and audits which gives an overview of the auditing process and explains what the audit reports mean.

What’s on this page?

Audit reports for this rest home’s latest audits can be downloaded below.

Full audit reports are provided for audits processed and approved after 29 August 2013.  Note that the format for the full audit reports was streamlined from 16 December 2014.  Full audit reports between 29 August 2013 and 16 December 2014 are therefore in a different format. 

From 1 June 2009 to 28 February 2022 rest homes were audited against the Health and Disability Services Standards NZS 8134:2008. These standards have been updated, and from 28 February 2022 rest homes are audited against Ngā Paerewa Health and Disability Services Standard NZS 8134:2021.

Prior to 29 August 2013, only audit summaries are available.

Both the recent full audit reports and previous audit summaries include:

  • an overview of the rest home’s performance, and
  • coloured indicators showing how well the rest home performed against the different aspects of the Ngā Paerewa Health and Disability Services Standard.

Note: From November 2013, as rest homes are audited, any issues from their latest audit (the corrective actions required by the auditor) will appear on the rest home’s page. As the rest home completes the required actions, the status on the web site will update.

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