Golden View Care

Profile & contact details

Premises details
Premises nameGolden View Care
Address 17 Iles Street Cromwell 9310
Total beds48
Service typesRest home care, Dementia care, Geriatric
Certification/licence details
Certification/licence nameRivercrest Cromwell Limited - Golden View Care
Current auditorHealth and Disability Auditing New Zealand Limited
End date of current certificate/licence02 August 2022
Certification period12 months
Provider details
Provider nameRivercrest Cromwell Limited
Street address17 Iles Street Cromwell 9310
Post address17 Iles Street Cromwell 9310

Progress on issues from the last audit

What’s on this page?

This rest home has been audited against the Health and Disability Services Standards. During the last audit, the auditors identified some areas for improvement.

Issues from their last audit are listed in the corrective actions table below, along with the action required to fix the issue, its risk level, and whether or not the issue has been reported as fixed.

A guide to the table is available below.

Details of corrective actions

Date of last audit: 05 July 2021

Outcome requiredFound at auditAction requiredRisk ratingAction statusDate action reported complete
The organisation identifies and implements appropriate security arrangements relevant to the consumer group and the setting.(i). The key pad swipe pads are not yet activated. (ii). The external dementia unit garden area is not yet fully secure as landscaping is being completed. (i). Ensure key pads are activated so the dementia unit and required locked rooms are all secure. (ii). Ensure the dementia unit garden is secure PA LowReporting Complete04/08/2021
Where required by legislation there is an approved evacuation plan.The fire evacuation scheme is in draft with the fire service Ensure the fire evacuation scheme is approved. PA LowReporting Complete04/08/2021
Service providers receive appropriate information, training, and equipment to respond to identified emergency and security situations. This shall include fire safety and emergency procedures.A fire evacuation drill has not yet occurred for the facility, this is scheduled for the induction days Ensure a fire evacuation drill occurs. PA LowReporting Complete04/08/2021
Consumers are provided with safe and accessible external areas that meet their needs.The outdoor area includes built-in bench seats and planter boxes along the fence line of the outdoor area. This is a potential hazard as it provides a seat for residents that they may use to climb over the fence. Ensure the bench seats are reviewed and the risk mitigated PA LowReporting Complete04/08/2021
All buildings, plant, and equipment comply with legislation.(i). The CPU is yet to be obtained. (ii). Hot water temperatures to resident areas are yet to be monitored (i). Ensure the CPU has been obtained. (ii). Ensure hot water is monitored to resident areas. PA LowReporting Complete04/08/2021
Service providers responsible for medicine management are competent to perform the function for each stage they manage.Staff responsible for medication management will complete training around medimap and competencies during the induction days. Ensure staff responsible for medication administration have completed required competencies PA LowReporting Complete04/08/2021

Guide to table

Outcome required

The outcome required by the Health and Disability Services Standards.

Found at audit

The issue that was found when the rest home was audited.

Action required

The action necessary to fix the issue, as decided by the auditor.

Risk level

Whether the required outcome was partially attained (PA) or unattained (UA), and what the risk level of the issue is.

The outcome is partially attained when:

  • there is evidence that the rest home has the appropriate process in place, but not the required documentation
  • when the rest home has the required documentation, but is unable to show that the process is being implemented.

The outcome is unattained when the rest home cannot show that they have the needed processes, systems or structures in place.

The risk level is determined by two things: how likely the issue is to happen and how serious the consequences of it happening would be.

The risk levels are:

  • negligible – this issue requires no additional action or planning.
  • low – this issue requires a negotiated plan in order to fix the issue within a specified and agreed time frame, such as one year.
  • moderate – this issue requires a negotiated plan in order to fix the issue within a specific and agreed time frame, such as six months.
  • high – this issue requires a negotiated plan in order to fix the issue within one month or as agreed between the service and auditor.
  • critical – This issue requires immediate corrective action in order to fix the identified issue including documentation and sign off by the auditor within 24 hours to ensure consumer safety.

The risk level may be downgraded once the rest home reports the issue is fixed.

Action status

Whether the necessary action is still in progress or if it is complete, as reported by the rest home to the relevant district health board.

Date action reported complete

The date that the district health board was told the issue was fixed.

Audit reports

Before you begin
Before you download the audit reports, please read our guide to rest home certification and audits which gives an overview of the auditing process and explains what the audit reports mean.

What’s on this page?

Audit reports for this rest home’s latest audits can be downloaded below.

Full audit reports are provided for audits processed and approved after 29 August 2013.  Note that the format for the full audit reports was streamlined from 16 December 2014.  Full audit reports between 29 August 2013 and 16 December 2014 are therefore in a different format. 

Prior to 29 August 2013, only audit summaries are available.

Both the recent full audit reports and previous audit summaries include:

  • an overview of the rest home’s performance, and
  • coloured indicators showing how well the rest home performed against the different aspects of the Health and Disability Services Standards.

Note: From November 2013, as rest homes are audited, any issues from their latest audit (the corrective actions required by the auditor) will appear on the rest home’s page. As the rest home completes the required actions, the status on the web site will update.

Audit reports

Audit date: 05 July 2021

Audit type:Partial Provisional Audit

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