Erin Park Rest Home & Hospital
Profile & contact details
| Premises name | Erin Park Rest Home & Hospital |
|---|---|
| Address | 50 Russell Road Manurewa Auckland 2102 |
| Total beds | 115 |
| Service types | Medical, Physical, Intellectual, Rest home care, Geriatric |
| Certification/licence name | Bupa Care Services NZ Limited - Erin Park Rest Home & Hospital |
|---|---|
| Current auditor | Health and Disability Auditing New Zealand Limited |
| End date of current certificate/licence | 27 March 2020 |
| Certification period | 48 months |
| Provider name | Bupa Care Services NZ Limited |
|---|---|
| Street address | Level 2 109 Carlton Grove Road Newmarket Auckland 1023 |
| Post address | PO Box 113054 Newmarket Auckland 1149 |
| Website | www.bupa.co.nz/ |
Progress on issues from the last audit
What’s on this page?
This rest home has been audited against the Health and Disability Services Standards. During the last audit, the auditors identified some areas for improvement.
Issues from their last audit are listed in the corrective actions table below, along with the action required to fix the issue, its risk level, and whether or not the issue has been reported as fixed.
A guide to the table is available below.
Details of corrective actions
Date of last audit: 05 March 2018
| Outcome required | Found at audit | Action required | Risk rating | Action status | Date action reported complete |
|---|---|---|---|---|---|
| Each stage of service provision (assessment, planning, provision, evaluation, review, and exit) is provided within time frames that safely meet the needs of the consumer. | Of the eight aged care files reviewed, two in the rest home had no InterRAI assessment completed and two in the hospital were overdue for reassessment. | Ensure all InterRAI assessments are completed within required timeframes. | PA Low | Reporting Complete | 27/06/2016 |
| The service provider documents adverse, unplanned, or untoward events including service shortfalls in order to identify opportunities to improve service delivery, and to identify and manage risk. | Of the eight resident falls recorded, seven required neuro observation according to Bupa policy; three of the seven had no neurological observations documented for unwitnessed falls. | Ensure that neurological observations are documented post unwitnessed falls as per Bupa policy. | PA Low | Reporting Complete | 06/08/2018 |
| Activities are planned and provided/facilitated to develop and maintain strengths (skills, resources, and interests) that are meaningful to the consumer. | Age appropriate activities and community links are not documented in the activity/care plan for YPD residents. | Ensure age appropriate activities and community links are documented in the activity/care plan for YPD residents. | PA Low | Reporting Complete | 06/08/2018 |
| Key components of service delivery shall be explicitly linked to the quality management system. | A review of meetings evidences that they were not held according to schedule during 2017. Examples include: No staff meetings documented, quality meeting (the main meeting where processes are brought together and discussed) were documented for March and September and health and safety and infection control meetings only held March and September. | Ensure that meetings are held according to the documented schedule to ensure communication with staff. | PA Low | Reporting Complete | 10/09/2018 |
Guide to table
Outcome required
The outcome required by the Health and Disability Services Standards.
Found at audit
The issue that was found when the rest home was audited.
Action required
The action necessary to fix the issue, as decided by the auditor.
Risk level
Whether the required outcome was partially attained (PA) or unattained (UA), and what the risk level of the issue is.
The outcome is partially attained when:
- there is evidence that the rest home has the appropriate process in place, but not the required documentation
- when the rest home has the required documentation, but is unable to show that the process is being implemented.
The outcome is unattained when the rest home cannot show that they have the needed processes, systems or structures in place.
The risk level is determined by two things: how likely the issue is to happen and how serious the consequences of it happening would be.
The risk levels are:
- negligible – this issue requires no additional action or planning.
- low – this issue requires a negotiated plan in order to fix the issue within a specified and agreed time frame, such as one year.
- moderate – this issue requires a negotiated plan in order to fix the issue within a specific and agreed time frame, such as six months.
- high – this issue requires a negotiated plan in order to fix the issue within one month or as agreed between the service and auditor.
- critical – This issue requires immediate corrective action in order to fix the identified issue including documentation and sign off by the auditor within 24 hours to ensure consumer safety.
The risk level may be downgraded once the rest home reports the issue is fixed.
Action status
Whether the necessary action is still in progress or if it is complete, as reported by the rest home to the relevant district health board.
Date action reported complete
The date that the district health board was told the issue was fixed.
Audit reports
Before you begin
Before you download the audit reports, please read our guide to rest home certification and audits which gives an overview of the auditing process and explains what the audit reports mean.
What’s on this page?
Audit reports for this rest home’s latest audits can be downloaded below.
Full audit reports are provided for audits processed and approved after 29 August 2013. Note that the format for the full audit reports was streamlined from 16 December 2014. Full audit reports between 29 August 2013 and 16 December 2014 are therefore in a different format.
Prior to 29 August 2013, only audit summaries are available.
Both the recent full audit reports and previous audit summaries include:
- an overview of the rest home’s performance, and
- coloured indicators showing how well the rest home performed against the different aspects of the Health and Disability Services Standards.
Note: From November 2013, as rest homes are audited, any issues from their latest audit (the corrective actions required by the auditor) will appear on the rest home’s page. As the rest home completes the required actions, the status on the web site will update.
Audit reports
Audit date: 05 March 2018Audit type:Surveillance Audit
- Erin Park Rest Home & Hospital - Mar 2018 (docx, 33.44 KB)
- Erin Park Rest Home & Hospital - Mar 2018 (pdf, 134.24 KB)
Audit type:Certification Audit
- Erin Park Rest Home & Hospital - Jan 2016 (docx, 54.48 KB)
- Erin Park Rest Home & Hospital - Jan 2016 (pdf, 185.46 KB)
Audit type:Surveillance Audit
- Erin Park Rest Home & Hospital - May 2014 (docx, 81.58 KB)
- Erin Park Rest Home & Hospital - May 2014 (pdf, 548.38 KB)
Audit type:Certification Audit