BeachHaven Hospital

Profile & contact details

Premises details
Premises nameBeachHaven Hospital
Address 249 Birkdale Road Beach Haven Auckland 0626
Total beds96
Service typesPsychogeriatric, Medical, Geriatric
Certification/licence details
Certification/licence nameBupa Care Services NZ Limited - BeachHaven Hospital
Current auditorHealth and Disability Auditing New Zealand Limited
End date of current certificate/licence02 July 2023
Certification period48 months
Provider details
Provider nameBupa Care Services NZ Limited
Street addressLevel 2 109 Carlton Grove Road Newmarket Auckland 1023
Post addressPO Box 113054 Newmarket Auckland 1149
Websitewww.bupa.co.nz/

Progress on issues from the last audit

What’s on this page?

This rest home has been audited against the Health and Disability Services Standards. During the last audit, the auditors identified some areas for improvement.

Issues from their last audit are listed in the corrective actions table below, along with the action required to fix the issue, its risk level, and whether or not the issue has been reported as fixed.

A guide to the table is available below.

Details of corrective actions

Date of last audit: 26 July 2021

Outcome requiredFound at auditAction requiredRisk ratingAction statusDate action reported complete
A medicines management system is implemented to manage the safe and appropriate prescribing, dispensing, administration, review, storage, disposal, and medicine reconciliation in order to comply with legislation, protocols, and guidelines.Three of the twelve medication charts did not include the direction to crush medication although these were crushed prior to administration to the resident. One resident whose medication chart indicated medications to be crushed was given the medication whole. Ensure that the use of crushed medications is according to policy. PA ModerateReporting Complete20/12/2021
There is a clearly documented and implemented process which determines service provider levels and skill mixes in order to provide safe service delivery.i) As per contractual requirements, the hospital wing is required to be staffed with a minimum of one RN 24 hours a day, seven days a week but due to RN staff vacancies, the hospital wing is occasionally staffed with two senior caregivers on the night shift when an RN is not available. For example, during the week of 18 - 24 July 2021, two senior caregivers covered the night shifts instead of one RN for five of seven nights. Ensure the hospital wing is staffed with a minimum of one RN 24 hours a day, seven days a week. PA ModerateReporting Complete20/12/2021
A system to identify, plan, facilitate, and record ongoing education for service providers to provide safe and effective services to consumers.There are 44 caregivers who work in the PG units and 32 have completed the required PG unit standards. Eight are in the process of completing theirs and four caregivers are recently employed and have not enrolled yet. Six of the eight caregivers who are in the process of completing the required standards have been employed longer than18 months. Ensure all caregivers who provide care for PG level residents complete the required unit standards for working in a PG unit within 18 months. PA LowReporting Complete12/01/2022

Guide to table

Outcome required

The outcome required by the Health and Disability Services Standards.

Found at audit

The issue that was found when the rest home was audited.

Action required

The action necessary to fix the issue, as decided by the auditor.

Risk level

Whether the required outcome was partially attained (PA) or unattained (UA), and what the risk level of the issue is.

The outcome is partially attained when:

  • there is evidence that the rest home has the appropriate process in place, but not the required documentation
  • when the rest home has the required documentation, but is unable to show that the process is being implemented.

The outcome is unattained when the rest home cannot show that they have the needed processes, systems or structures in place.

The risk level is determined by two things: how likely the issue is to happen and how serious the consequences of it happening would be.

The risk levels are:

  • negligible – this issue requires no additional action or planning.
  • low – this issue requires a negotiated plan in order to fix the issue within a specified and agreed time frame, such as one year.
  • moderate – this issue requires a negotiated plan in order to fix the issue within a specific and agreed time frame, such as six months.
  • high – this issue requires a negotiated plan in order to fix the issue within one month or as agreed between the service and auditor.
  • critical – This issue requires immediate corrective action in order to fix the identified issue including documentation and sign off by the auditor within 24 hours to ensure consumer safety.

The risk level may be downgraded once the rest home reports the issue is fixed.

Action status

Whether the necessary action is still in progress or if it is complete, as reported by the rest home to the relevant district health board.

Date action reported complete

The date that the district health board was told the issue was fixed.

Audit reports

Before you begin
Before you download the audit reports, please read our guide to rest home certification and audits which gives an overview of the auditing process and explains what the audit reports mean.

What’s on this page?

Audit reports for this rest home’s latest audits can be downloaded below.

Full audit reports are provided for audits processed and approved after 29 August 2013.  Note that the format for the full audit reports was streamlined from 16 December 2014.  Full audit reports between 29 August 2013 and 16 December 2014 are therefore in a different format. 

From 1 June 2009 to 28 February 2022 rest homes were audited against the Health and Disability Services Standards NZS 8134:2008. These standards have been updated, and from 28 February 2022 rest homes are audited against Ngā Paerewa Health and Disability Services Standard NZS 8134:2021.

Prior to 29 August 2013, only audit summaries are available.

Both the recent full audit reports and previous audit summaries include:

  • an overview of the rest home’s performance, and
  • coloured indicators showing how well the rest home performed against the different aspects of the Ngā Paerewa Health and Disability Services Standard.

Note: From November 2013, as rest homes are audited, any issues from their latest audit (the corrective actions required by the auditor) will appear on the rest home’s page. As the rest home completes the required actions, the status on the web site will update.

Audit reports

Audit date: 26 July 2021

Audit type:Surveillance Audit

Audit date: 16 April 2019

Audit type:Certification Audit

Audit date: 30 November 2017

Audit type:Partial Provisional Audit

Audit date: 29 May 2017

Audit type:Surveillance Audit

Audit date: 13 April 2015

Audit type:Certification Audit

Back to top