Avonlea Dementia Care

Profile & contact details

Premises details
Premises nameAvonlea Dementia Care
Address 224 Lincoln Road Addington Christchurch 8024
Total beds64
Service typesGeriatric, Medical, Dementia care, Psychogeriatric
Certification/licence details
Certification/licence nameAvonlea Dementia Care Limited - Avonlea Dementia Care
Current auditorHealth and Disability Auditing New Zealand Limited
End date of current certificate/licence21 September 2020
Certification period36 months
Provider details
Provider nameAvonlea Dementia Care Limited
Street address 224 Lincoln Road Addington Christchurch 8024
Post address34 Averill Street Richmond Christchurch 8024

Progress on issues from the last audit

What’s on this page?

This rest home has been audited against the Health and Disability Services Standards. During the last audit, the auditors identified some areas for improvement.

Issues from their last audit are listed in the corrective actions table below, along with the action required to fix the issue, its risk level, and whether or not the issue has been reported as fixed.

A guide to the table is available below.

Details of corrective actions

Date of last audit: 13 February 2019

Outcome requiredFound at auditAction requiredRisk ratingAction statusDate action reported complete
Each stage of service provision (assessment, planning, provision, evaluation, review, and exit) is provided within time frames that safely meet the needs of the consumer.Two of two respite resident files sampled did not have assessments and care plans reviewed for each ongoing admission. Ensure assessments and care plans are reviewed each time a resident is admitted. PA LowReporting Complete16/02/2018
Medicine management information is recorded to a level of detail, and communicated to consumers at a frequency and detail to comply with legislation and guidelines.A resident in the dementia unit currently on a sliding scale (SS) Novarapid. Advised that the electronic system does not have the ability to document the sliding scale instruction. Therefore the system refers to the sliding scale document in resident file. The SS document in the residents file includes a line through the bedtime SS dose. However, it is unclear if it is discontinued as it is not signed and staff interviewed were unsure. Records reviewed did not consistency document what dose… (this text has been trimmed due to space limits).Ensure instructions for all current medication is clearly documented and administration of extra insulin is clearly documented by staff on the medication record. PA LowReporting Complete16/02/2018
Service delivery plans describe the required support and/or intervention to achieve the desired outcomes identified by the ongoing assessment process.(i) One hospital level whose condition recently deteriorated, the care plan interventions had not been updated to reflect the current needs. (ii) Unsuitable interventions were included in the printed care plans for a dementia and psychogeriatric resident. (i) Ensure all care plans are updated to reflect current needs of residents. (ii) Ensure all interventions are relevant to individual residents. PA LowIn Progress

Guide to table

Outcome required

The outcome required by the Health and Disability Services Standards.

Found at audit

The issue that was found when the rest home was audited.

Action required

The action necessary to fix the issue, as decided by the auditor.

Risk level

Whether the required outcome was partially attained (PA) or unattained (UA), and what the risk level of the issue is.

The outcome is partially attained when:

  • there is evidence that the rest home has the appropriate process in place, but not the required documentation
  • when the rest home has the required documentation, but is unable to show that the process is being implemented.

The outcome is unattained when the rest home cannot show that they have the needed processes, systems or structures in place.

The risk level is determined by two things: how likely the issue is to happen and how serious the consequences of it happening would be.

The risk levels are:

  • negligible – this issue requires no additional action or planning.
  • low – this issue requires a negotiated plan in order to fix the issue within a specified and agreed time frame, such as one year.
  • moderate – this issue requires a negotiated plan in order to fix the issue within a specific and agreed time frame, such as six months.
  • high – this issue requires a negotiated plan in order to fix the issue within one month or as agreed between the service and auditor.
  • critical – This issue requires immediate corrective action in order to fix the identified issue including documentation and sign off by the auditor within 24 hours to ensure consumer safety.

The risk level may be downgraded once the rest home reports the issue is fixed.

Action status

Whether the necessary action is still in progress or if it is complete, as reported by the rest home to the relevant district health board.

Date action reported complete

The date that the district health board was told the issue was fixed.

Audit reports

Before you begin
Before you download the audit reports, please read our guide to rest home certification and audits which gives an overview of the auditing process and explains what the audit reports mean.

What’s on this page?

Audit reports for this rest home’s latest audits can be downloaded below.

Full audit reports are provided for audits processed and approved after 29 August 2013.  Note that the format for the full audit reports was streamlined from 16 December 2014.  Full audit reports between 29 August 2013 and 16 December 2014 are therefore in a different format. 

Prior to 29 August 2013, only audit summaries are available.

Both the recent full audit reports and previous audit summaries include:

  • an overview of the rest home’s performance, and
  • coloured indicators showing how well the rest home performed against the different aspects of the Health and Disability Services Standards.

Note: From November 2013, as rest homes are audited, any issues from their latest audit (the corrective actions required by the auditor) will appear on the rest home’s page. As the rest home completes the required actions, the status on the web site will update.

Audit reports

Audit date: 13 February 2019

Audit type:Surveillance Audit

Audit date: 10 July 2017

Audit type:Certification Audit

Audit date: 16 September 2015

Audit type:Surveillance Audit

Audit date: 03 March 2014

Audit type:Partial Provisional Audit

Audit date: 24 July 2013

Audit type:Certification Audit

Audit date: 28 January 2013

Audit type:Partial Provisional Audit

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