Avonlea Dementia Care

Profile & contact details

Premises details
Premises nameAvonlea Dementia Care
Address 224 Lincoln Road Addington Christchurch 8024
Total beds75
Service typesDementia care, Psychogeriatric, Geriatric, Medical
Certification/licence details
Certification/licence nameAvonlea Dementia Care Limited - Avonlea Dementia Care
Current auditorBSI Group New Zealand Ltd
End date of current certificate/licence21 September 2025
Certification period48 months
Provider details
Provider nameAvonlea Dementia Care Limited
Street address 224 Lincoln Road Addington Christchurch 8024
Post address34 Averill Street Richmond Christchurch 8024

Progress on issues from the last audit

What’s on this page?

This rest home has been audited against the Health and Disability Services Standards. During the last audit, the auditors identified some areas for improvement.

Issues from their last audit are listed in the corrective actions table below, along with the action required to fix the issue, its risk level, and whether or not the issue has been reported as fixed.

A guide to the table is available below.

Details of corrective actions

Date of last audit: 20 July 2023

Outcome requiredFound at auditAction requiredRisk ratingAction statusDate action reported complete
Service providers receive appropriate information, training, and equipment to respond to identified emergency and security situations. This shall include fire safety and emergency procedures.A fire drill involving the new home has not yet been held Ensure a fire drill is held within three months of occupancy PA LowReporting Complete20/09/2022
Where required by legislation there is an approved evacuation plan.The updated fire evacuation procedure has been set to the Fire Service and the provider is awaiting a response. Ensure the Fire Service approves the updated fire evacuation procedure for the new build. PA LowReporting Complete20/09/2022
All buildings, plant, and equipment comply with legislation.The new 10-bed unit does not have a code of compliance. Ensure the new 10-bed unit has a code of compliance. PA LowReporting Complete20/09/2022
Service providers shall ensure there are sufficient health care and support workers on duty at all times to provide culturally and clinically safe services.In response to the draft audit report, further evidence has been provided by the manager on 5 September 2023 to demonstrate the service now has sufficient registered nurses rostered to meet the ARHSS contract D17.3 and D17.4. A further two RNs have commenced, and another is back from leave. Ensure a registered nurse is on duty 24/7 to meet the requirements of the ARHSS contract. PA ModerateIn Progress

Guide to table

Outcome required

The outcome required by the Health and Disability Services Standards.

Found at audit

The issue that was found when the rest home was audited.

Action required

The action necessary to fix the issue, as decided by the auditor.

Risk level

Whether the required outcome was partially attained (PA) or unattained (UA), and what the risk level of the issue is.

The outcome is partially attained when:

  • there is evidence that the rest home has the appropriate process in place, but not the required documentation
  • when the rest home has the required documentation, but is unable to show that the process is being implemented.

The outcome is unattained when the rest home cannot show that they have the needed processes, systems or structures in place.

The risk level is determined by two things: how likely the issue is to happen and how serious the consequences of it happening would be.

The risk levels are:

  • negligible – this issue requires no additional action or planning.
  • low – this issue requires a negotiated plan in order to fix the issue within a specified and agreed time frame, such as one year.
  • moderate – this issue requires a negotiated plan in order to fix the issue within a specific and agreed time frame, such as six months.
  • high – this issue requires a negotiated plan in order to fix the issue within one month or as agreed between the service and auditor.
  • critical – This issue requires immediate corrective action in order to fix the identified issue including documentation and sign off by the auditor within 24 hours to ensure consumer safety.

The risk level may be downgraded once the rest home reports the issue is fixed.

Action status

Whether the necessary action is still in progress or if it is complete, as reported by the rest home to the relevant district health board.

Date action reported complete

The date that the district health board was told the issue was fixed.

Audit reports

Before you begin
Before you download the audit reports, please read our guide to rest home certification and audits which gives an overview of the auditing process and explains what the audit reports mean.

What’s on this page?

Audit reports for this rest home’s latest audits can be downloaded below.

Full audit reports are provided for audits processed and approved after 29 August 2013.  Note that the format for the full audit reports was streamlined from 16 December 2014.  Full audit reports between 29 August 2013 and 16 December 2014 are therefore in a different format. 

From 1 June 2009 to 28 February 2022 rest homes were audited against the Health and Disability Services Standards NZS 8134:2008. These standards have been updated, and from 28 February 2022 rest homes are audited against Ngā Paerewa Health and Disability Services Standard NZS 8134:2021.

Prior to 29 August 2013, only audit summaries are available.

Both the recent full audit reports and previous audit summaries include:

  • an overview of the rest home’s performance, and
  • coloured indicators showing how well the rest home performed against the different aspects of the Ngā Paerewa Health and Disability Services Standard.

Note: From November 2013, as rest homes are audited, any issues from their latest audit (the corrective actions required by the auditor) will appear on the rest home’s page. As the rest home completes the required actions, the status on the web site will update.

Audit reports

Audit date: 20 July 2023

Audit type:Surveillance Audit

Audit date: 07 July 2021

Audit type:Certification Audit; Partial Provisional Audit

Audit date: 13 February 2019

Audit type:Surveillance Audit

Audit date: 10 July 2017

Audit type:Certification Audit

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