Premise details
- Address
- 8 Easther Crescent Kew Dunedin 9012
- Total beds
- 78
- Service types
- Geriatric, Medical, Rest home care, Dementia care
Certification/licence details
- Certification/licence name
- Presbyterian Support Services Otago Incorporated - St Andrews Home and Hospital
- Current auditor
- BSI Group New Zealand Ltd
- End date of current certificate/licence
- Certification period
- 36 months
Provider details
- Provider name
- Presbyterian Support Otago Incorporated
- Street address
- 407 Moray Street Dunedin 9016
- Postal address
- PO Box 374 Dunedin 9016
- Website
- http://otago.ps.org.nz/
Progress on issues from the last audit
This rest home has been audited against the Health and Disability Services Standards. During the last audit, the auditors identified some areas for improvement.
Issues from their last audit are listed in the corrective actions table below, along with the action required to fix the issue, its risk level, and whether or not the issue has been reported as fixed.
A guide to the table is available below.
| Outcome required | Found at audit | Action required | Risk rating | Action status | Date action reported complete |
|---|---|---|---|---|---|
| A medication management system shall be implemented appropriate to the scope of the service. | (i). An ‘as required’ controlled drug medication was being administered and signed out of the controlled drug register without evidence of a prescription. (ii). There was no medication chart, hospital discharge documentation, or a list of medications available to support the medications in use by a resident on respite. | (i). Ensure all controlled drugs are prescribed by a medical practitioner. (ii). Ensure all residents have a documented medication chart signed by a medical practitioner. | PA Moderate | In Progress | |
| Fundamental to the development of a care or support plan shall be that: (a) Informed choice is an underpinning principle; (b) A suitably qualified, skilled, and experienced health care or support worker undertakes the development of the care or support plan; (c) Comprehensive assessment includes consideration of people’s lived experience; (d) Cultural needs, values, and beliefs are considered; (e) Cultural assessments are completed by culturally competent workers and are accessible in all settin | (i). Interventions for care of a leg cast and moon boot are not documented in one hospital level care plan. (ii). Interventions to manage a resident with undernutrition and recent weight loss are not fully documented in the residents care plan. (iii). One respite resident admitted one week ago did not have initial assessments or an initial care plan documented. | (i-ii). Ensure care plans reflect all assessed needs. (iii). Ensure assessments and care plans are completed for respite residents. | PA Moderate | In Progress | |
| In implementing care or support plans, service providers shall demonstrate: (a) Active involvement with the person receiving services and whānau; (b) That the provision of service is consistent with, and contributes to, meeting the person’s assessed needs, goals, and aspirations. Whānau require assessment for support needs as well. This supports whānau ora and pae ora, and builds resilience, self-management, and self-advocacy among the collective; (c) That the person receives services that remov | (i). Four of four restraint monitoring charts reviewed evidenced restraint monitoring was not implemented as scheduled or according to policy. (ii). Three of three repositioning charts evidenced repositioning was not implemented as scheduled. (iii). Nine of eleven wound management plans reviewed evidenced dressings were not always implemented as scheduled. | (i-ii). Ensure restraint monitoring and repositioning occur at the timeframes documented in individual care plans. (iii). Ensure dressing occur as per the wound management schedule. | PA Moderate | In Progress | |
| Service providers shall facilitate safe self-administration of medication where appropriate. | Medications for a self-medicating resident were not stored securely in the residents room. | Ensure self-medicating residents are provided with a locked draw or lockbox to store medications securely. | PA Moderate | In Progress |
Guide to table
- Outcome required
The outcome required by the Health and Disability Services Standards.
- Found at audit
The issue that was found when the rest home was audited.
- Action required
The action necessary to fix the issue, as decided by the auditor.
- Risk level
Whether the required outcome was partially attained (PA) or unattained (UA), and what the risk level of the issue is.
The outcome is partially attained when:
- there is evidence that the rest home has the appropriate process in place, but not the required documentation
- when the rest home has the required documentation, but is unable to show that the process is being implemented.
The outcome is unattained when the rest home cannot show that they have the needed processes, systems or structures in place.
The risk level is determined by two things: how likely the issue is to happen and how serious the consequences of it happening would be.
The risk levels are:
- negligible – this issue requires no additional action or planning.
- low – this issue requires a negotiated plan in order to fix the issue within a specified and agreed time frame, such as one year.
- moderate – this issue requires a negotiated plan in order to fix the issue within a specific and agreed time frame, such as six months.
- high – this issue requires a negotiated plan in order to fix the issue within one month or as agreed between the service and auditor.
- critical – This issue requires immediate corrective action in order to fix the identified issue including documentation and sign off by the auditor within 24 hours to ensure consumer safety.
The risk level may be downgraded once the rest home reports the issue is fixed.
- Action status
Whether the necessary action is still in progress or if it is complete, as reported by the rest home to the relevant district health board.
- Date action reported complete
The date that the district health board was told the issue was fixed.
Audit reports
About audit reports
Audit reports for this rest home’s latest audits can be downloaded below.
Before you begin
Before you download the audit reports, please read our guide to rest home certification and audits. The guide gives an overview of the auditing process and explains what the audit reports mean.
Full audit reports are provided for audits processed and approved after 29 August 2013. Note that the format for the full audit reports was streamlined from 16 December 2014. Full audit reports between 29 August 2013 and 16 December 2014 are therefore in a different format.
From 1 June 2009 to 28 February 2022 rest homes were audited against the Health and Disability Services Standards NZS 8134:2008. These standards have been updated, and from 28 February 2022 rest homes are audited against Ngā Paerewa Health and Disability Services Standard NZS 8134:2021.
Before 29 August 2013, only audit summaries are available.
Both the recent full audit reports and previous audit summaries include:
- an overview of the rest home’s performance, and
- coloured indicators showing how well the rest home performed against the different aspects of the Ngā Paerewa Health and Disability Services Standard.
Note: From November 2013, as rest homes are audited, any issues from their latest audit (the corrective actions required by the auditor) appear on the rest home’s page. As the rest home completes the required actions, the status on the website updates.
Audit date:
Audit type: Certification Audit
Audit date:
Audit type: Surveillance Audit
Audit date:
Audit type: Certification Audit
Audit date:
Audit type: Certification Audit
