Shelly Beach Dementia

Premise details

Address: 19 Shelly Beach Road Saint Marys Bay Auckland 1011
Total beds: 14
Service types: Dementia care

Certification/licence details

Certification/licence name: Graceful Home No.2 Limited - Shelly Beach Dementia
Current auditor: The DAA Group Limited
End date of current certificate/licence: 2 March 2029
Certification period: 36 months

Provider details

Provider name: Graceful Home No.2 Limited
Street address: 30 Ranui Road Remuera Auckland 1050
Postal address: PO Box 28188 Remuera Auckland 1541

Progress on issues from the last audit

This rest home has been audited against the Health and Disability Services Standards. During the last audit, the auditors identified some areas for improvement.

Issues from their last audit are listed in the corrective actions table below, along with the action required to fix the issue, its risk level, and whether or not the issue has been reported as fixed.

A guide to the table is available below.

Details of corrective actions

Date of last audit: 02 December 2025
Outcome required	Found at audit	Action required	Risk rating	Action status
There is an IP role, or IP personnel, as is appropriate for the size and the setting of the service provider, who shall: (a) Be responsible for overseeing and coordinating implementation of the IP programme; (b) Have clearly defined responsibility for IP decision making; (c) Have documented reporting lines to the governance body or senior management; (d) Follow a documented mechanism for accessing appropriate multidisciplinary IP expertise and advice when needed; (e) Receive continuing education	There was no evidence of IP and AMS training completed by the infection prevention and control coordinator and/or the clinical manager within the past two years.	Ensure the IPCC and the CM receive the required education every two years to meet the criterion requirement.	PA Low	In Progress
Service providers ensure competent health care and support workers manage medication including: receiving, storage, administration, monitoring, safe disposal, or returning to pharmacy.	Although the clinical manager had completed the medicine competencies for all care staff who administer medicines, The clinical manager has not completed a medication competency for the role, in the last eighteen months.	To ensure a clinical personal assesses the medication competency requirements for the clinical manager to be completed annually.	PA Moderate	In Progress
Health care and support workers shall have the opportunity to discuss and review performance at defined intervals.	The clinical manager had completed the annual performance reviews for the staff, however; there was no record of the clinical manager having an annual review performance since commencing the role 18 months ago.	Ensure the annual review performance for the clinical manager is completed by an appropriately clinically trained health professional.	PA Low	In Progress
Surveillance methods, tools, documentation, analysis, and assignment of responsibilities shall be described and documented using standardised surveillance definitions. Surveillance includes ethnicity data.	Surveillance does not include ethnicity data.	Include ethnicity data in surveillance to meet the criterion requirements.	PA Low	In Progress

Guide to table

Outcome required

The outcome required by the Health and Disability Services Standards.

Found at audit

The issue that was found when the rest home was audited.

Action required

The action necessary to fix the issue, as decided by the auditor.

Risk level

Whether the required outcome was partially attained (PA) or unattained (UA), and what the risk level of the issue is.

The outcome is partially attained when:

there is evidence that the rest home has the appropriate process in place, but not the required documentation
when the rest home has the required documentation, but is unable to show that the process is being implemented.

The outcome is unattained when the rest home cannot show that they have the needed processes, systems or structures in place.

The risk level is determined by two things: how likely the issue is to happen and how serious the consequences of it happening would be.

The risk levels are:

negligible – this issue requires no additional action or planning.
low – this issue requires a negotiated plan in order to fix the issue within a specified and agreed time frame, such as one year.
moderate – this issue requires a negotiated plan in order to fix the issue within a specific and agreed time frame, such as six months.
high – this issue requires a negotiated plan in order to fix the issue within one month or as agreed between the service and auditor.
critical – This issue requires immediate corrective action in order to fix the identified issue including documentation and sign off by the auditor within 24 hours to ensure consumer safety.

The risk level may be downgraded once the rest home reports the issue is fixed.

Action status

Whether the necessary action is still in progress or if it is complete, as reported by the rest home to the relevant corrective action manager.

Date action reported complete

The date that the corrective action manager was told the issue was fixed.

Audit reports

About audit reports

Audit reports for this rest home’s latest audits can be downloaded below.

Before you begin

Before you download the audit reports, please read our guide to rest home certification and audits. The guide gives an overview of the auditing process and explains what the audit reports mean.

Full audit reports are provided for audits processed and approved after 29 August 2013. Note that the format for the full audit reports was streamlined from 16 December 2014. Full audit reports between 29 August 2013 and 16 December 2014 are therefore in a different format.

From 1 June 2009 to 28 February 2022 rest homes were audited against the Health and Disability Services Standards NZS 8134:2008. These standards have been updated, and from 28 February 2022 rest homes are audited against Ngā Paerewa Health and Disability Services Standard NZS 8134:2021.

Before 29 August 2013, only audit summaries are available.

Both the recent full audit reports and previous audit summaries include:

an overview of the rest home’s performance, and
coloured indicators showing how well the rest home performed against the different aspects of the Ngā Paerewa Health and Disability Services Standard.

Note: From November 2013, as rest homes are audited, any issues from their latest audit (the corrective actions required by the auditor) appear on the rest home’s page. As the rest home completes the required actions, the status on the website updates.