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Premise details

Address
14 Stanley Street Claudelands Hamilton 3214
Total beds
30
Service types
Dementia care

Certification/licence details

Certification/licence name
YHKT LIMITED - Roselea
Current auditor
BSI Group New Zealand Ltd
End date of current certificate/licence
Certification period
36 months

Provider details

Provider name
YHKT LIMITED
Street address
5 Strathmore Drive Rototuna Hamilton 3210
Postal address
5 Strathmore Drive Rototuna Hamilton 3210

This rest home has been audited against the Health and Disability Services Standards. During the last audit, the auditors identified some areas for improvement.

Issues from their last audit are listed in the corrective actions table below, along with the action required to fix the issue, its risk level, and whether or not the issue has been reported as fixed.

A guide to the table is available below.

Details of corrective actions

Date of last audit: 10 December 2025

Outcome required Found at audit Action required Risk rating Action status Date action reported complete
In implementing care or support plans, service providers shall demonstrate: (a) Active involvement with the person receiving services and whānau; (b) That the provision of service is consistent with, and contributes to, meeting the person’s assessed needs, goals, and aspirations. Whānau require assessment for support needs as well. This supports whānau ora and pae ora, and builds resilience, self-management, and self-advocacy among the collective; (c) That the person receives services that remov There are no care plans for two residents with skin tears and one resident with a blister and redness under the breast. Blood glucose monitoring has not been completed weekly as per care plan. Neurological observations were not completed for two residents with suspected head injury. Ensure care plans are documented for identified short term needs as per policy. Ensure monitoring is completed as per care plan. Ensure neurological observations are completed for any suspected head injury. PA Low In Progress
Service providers shall ensure their health care and support workers have the skills, attitudes, qualifications, experience, and attributes for the services being delivered. One healthcare assistant is yet to complete their dementia unit standards as per ARRC agreement 4.5f Ensure that all staff complete the dementia unit standards according to the ARRC agreement 4.5f PA Low In Progress
A medication management system shall be implemented appropriate to the scope of the service. There is no consistent documentation to evidence that a registered nurse has been consulted and authorised the administration of ‘as required’ medications by the healthcare assistants. Ensure that there is documented evidence that a registered nurse has been consulted and authorised administration of ‘as required’ medicine. PA Moderate Reporting Complete
Service providers shall maintain quality records that comply with the relevant legislation, health information standards, and professional guidelines, including in terms of privacy. Three of five files reviewed did not have all general practitioner consult notes corresponding to the resident review dates received from the medical practice and integrated into the resident records. Ensure resident records are integrated. PA Low Reporting Complete
An approved food control plan shall be available as required. Decanted food in the pantry and kitchen fridge was not all labelled or dated. Records of five months in 2025 did not show consistent documented daily fridge, freezer, and chiller temperature monitoring. Ensure all decanted food is labelled and dated. Ensure consistent documentation of fridge, freezer, and chiller temperature monitoring with temperatures within appropriate range as per policy. PA Low Reporting Complete

Guide to table

Outcome required

The outcome required by the Health and Disability Services Standards.

Found at audit

The issue that was found when the rest home was audited.

Action required

The action necessary to fix the issue, as decided by the auditor.

Risk level

Whether the required outcome was partially attained (PA) or unattained (UA), and what the risk level of the issue is.

The outcome is partially attained when:

  • there is evidence that the rest home has the appropriate process in place, but not the required documentation
  • when the rest home has the required documentation, but is unable to show that the process is being implemented.

The outcome is unattained when the rest home cannot show that they have the needed processes, systems or structures in place.

The risk level is determined by two things: how likely the issue is to happen and how serious the consequences of it happening would be.

The risk levels are:

  • negligible – this issue requires no additional action or planning.
  • low – this issue requires a negotiated plan in order to fix the issue within a specified and agreed time frame, such as one year.
  • moderate – this issue requires a negotiated plan in order to fix the issue within a specific and agreed time frame, such as six months.
  • high – this issue requires a negotiated plan in order to fix the issue within one month or as agreed between the service and auditor.
  • critical – This issue requires immediate corrective action in order to fix the identified issue including documentation and sign off by the auditor within 24 hours to ensure consumer safety.

The risk level may be downgraded once the rest home reports the issue is fixed.

Action status

Whether the necessary action is still in progress or if it is complete, as reported by the rest home to the relevant corrective action manager.

Date action reported complete

The date that the corrective action manager was told the issue was fixed.

About audit reports

Audit reports for this rest home’s latest audits can be downloaded below.

Full audit reports are provided for audits processed and approved after 29 August 2013. Note that the format for the full audit reports was streamlined from 16 December 2014. Full audit reports between 29 August 2013 and 16 December 2014 are therefore in a different format. 

From 1 June 2009 to 28 February 2022 rest homes were audited against the Health and Disability Services Standards NZS 8134:2008. These standards have been updated, and from 28 February 2022 rest homes are audited against Ngā Paerewa Health and Disability Services Standard NZS 8134:2021.

Before 29 August 2013, only audit summaries are available.

Both the recent full audit reports and previous audit summaries include:

  • an overview of the rest home’s performance, and
  • coloured indicators showing how well the rest home performed against the different aspects of the Ngā Paerewa Health and Disability Services Standard.

Note: From November 2013, as rest homes are audited, any issues from their latest audit (the corrective actions required by the auditor) appear on the rest home’s page. As the rest home completes the required actions, the status on the website updates.

© Ministry of Health – Manatū Hauora