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Premise details

Address
114 King Street Rangiora 7400
Total beds
45
Service types
Rest home care, Geriatric

Certification/licence details

Certification/licence name
Holmwood Lifecare Limited - Holmwood
Current auditor
BSI Group New Zealand Ltd
End date of current certificate/licence
Certification period
12 months

Provider details

Provider name
Holmwood Lifecare Limited
Street address
11 Gore Street Seatoun Wellington 6022
Postal address
11 Gore Street Seatoun Wellington 6022

This rest home has been audited against the Health and Disability Services Standards. During the last audit, the auditors identified some areas for improvement.

Issues from their last audit are listed in the corrective actions table below, along with the action required to fix the issue, its risk level, and whether or not the issue has been reported as fixed.

A guide to the table is available below.

Details of corrective actions

Date of last audit: 06 May 2024

Outcome required Found at audit Action required Risk rating Action status Date action reported complete
Buildings, plant, and equipment shall be fit for purpose, and comply with legislation relevant to the health and disability service being provided. The environment is inclusive of peoples’ cultures and supports cultural practices. i) . On the day of audit, there were three large holes in the laundry walls. Maintenance were unaware and staff report it has been there for several years. ii). The visitor and staff toilet evidence skirting damage by water from the adjacent kitchen where the wood was swollen. iii). The kitchen floor surfaces are a mix of vinyl and tiles. The vinyl had multiple cracking and uneven levels and joins which do not meet. The tiles have areas which have been cracked and broken. There is evidence of m (i)-(v). Ensure reactive maintenance is reported and actioned in a timely manner. (iii). & (v). Ensure all surfaces in the kitchen meet expected standards of cleanliness. PA Moderate In Progress
A medication management system shall be implemented appropriate to the scope of the service. Medication room temperatures in one of the two medication rooms evidenced temperatures above 25 degrees on four occasions over the last month. Ensure medication room temperatures do not exceed 25 degrees. PA Moderate In Progress

Guide to table

Outcome required

The outcome required by the Health and Disability Services Standards.

Found at audit

The issue that was found when the rest home was audited.

Action required

The action necessary to fix the issue, as decided by the auditor.

Risk level

Whether the required outcome was partially attained (PA) or unattained (UA), and what the risk level of the issue is.

The outcome is partially attained when:

  • there is evidence that the rest home has the appropriate process in place, but not the required documentation
  • when the rest home has the required documentation, but is unable to show that the process is being implemented.

The outcome is unattained when the rest home cannot show that they have the needed processes, systems or structures in place.

The risk level is determined by two things: how likely the issue is to happen and how serious the consequences of it happening would be.

The risk levels are:

  • negligible – this issue requires no additional action or planning.
  • low – this issue requires a negotiated plan in order to fix the issue within a specified and agreed time frame, such as one year.
  • moderate – this issue requires a negotiated plan in order to fix the issue within a specific and agreed time frame, such as six months.
  • high – this issue requires a negotiated plan in order to fix the issue within one month or as agreed between the service and auditor.
  • critical – This issue requires immediate corrective action in order to fix the identified issue including documentation and sign off by the auditor within 24 hours to ensure consumer safety.

The risk level may be downgraded once the rest home reports the issue is fixed.

Action status

Whether the necessary action is still in progress or if it is complete, as reported by the rest home to the relevant district health board.

Date action reported complete

The date that the district health board was told the issue was fixed.

About audit reports

Audit reports for this rest home’s latest audits can be downloaded below.

Full audit reports are provided for audits processed and approved after 29 August 2013. Note that the format for the full audit reports was streamlined from 16 December 2014. Full audit reports between 29 August 2013 and 16 December 2014 are therefore in a different format. 

From 1 June 2009 to 28 February 2022 rest homes were audited against the Health and Disability Services Standards NZS 8134:2008. These standards have been updated, and from 28 February 2022 rest homes are audited against Ngā Paerewa Health and Disability Services Standard NZS 8134:2021.

Before 29 August 2013, only audit summaries are available.

Both the recent full audit reports and previous audit summaries include:

  • an overview of the rest home’s performance, and
  • coloured indicators showing how well the rest home performed against the different aspects of the Ngā Paerewa Health and Disability Services Standard.

Note: From November 2013, as rest homes are audited, any issues from their latest audit (the corrective actions required by the auditor) appear on the rest home’s page. As the rest home completes the required actions, the status on the website updates.

© Ministry of Health – Manatū Hauora