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Premise details

Address
224 Lincoln Road Addington Christchurch 8024
Total beds
74
Service types
Psychogeriatric, Geriatric, Medical, Dementia care

Certification/licence details

Certification/licence name
Avonlea Dementia Care Limited - Avonlea Dementia Care
Current auditor
BSI Group New Zealand Ltd
End date of current certificate/licence
Certification period
36 months

Provider details

Provider name
Avonlea Dementia Care Limited
Street address
224 Lincoln Road Addington Christchurch 8024
Postal address
34 Averill Street Richmond Christchurch 8024

This rest home has been audited against the Health and Disability Services Standards. During the last audit, the auditors identified some areas for improvement.

Issues from their last audit are listed in the corrective actions table below, along with the action required to fix the issue, its risk level, and whether or not the issue has been reported as fixed.

A guide to the table is available below.

Details of corrective actions

Date of last audit: 17 July 2025

Outcome required Found at audit Action required Risk rating Action status Date action reported complete
Health care and support workers shall receive appropriate information, training, and equipment to respond to identified emergency and security situations. This shall include fire safety and emergency procedures. A fire evacuation drill, fire safety and emergency management training is yet to be completed for staff who will work in the Aroha wing. Ensure a fire evacuation drill, fire safety and emergency management training is completed for staff working in the Aroha wing prior to opening. PA Low Reporting Complete
Service providers shall ensure there are sufficient health care and support workers on duty at all times to provide culturally and clinically safe services. Additional staff for the Aroha hospital wing, including caregivers, activities coordinator and home assistants are yet to be employed. Ensure a full roster of staff are employed to safely cover the Aroha hospital wing. PA Low Reporting Complete
The physical environment, internal and external, shall be safe and accessible, minimise risk of harm, and promote safe mobility and independence. Partial Provisional: (i) The medication cupboard is functional; however, hand washing facilities (hand basin) have not yet been installed in an adjacent alcove. (ii) The access door from the Aroha wing into Ofa wing sluice room allowing dual access, has not yet been completed. (iii) The outdoor path in the Aroha wing needs to have a crack resurfaced. (iv) Flooring is not yet fully laid, and the refurbishment is yet to commence in the Aroha wing. (v) A new fence with a secure gate is to be (i) Ensure that the medication cupboard is functional and hand washing facilities (hand basin) are installed in the adjacent alcove. (ii) Ensure that the access door from the Aroha wing into Ofa wing sluice room is completed to allow dual access. (iii) Ensure that the crack on the outdoor path in the Aroha wing is resurfaced. (iv) Ensure that the flooring is laid and the refurbishment is completed in the Aroha wing before occupancy. (v) Ensure that the secure gate is installed on the new fenc PA Low Reporting Complete

Guide to table

Outcome required

The outcome required by the Health and Disability Services Standards.

Found at audit

The issue that was found when the rest home was audited.

Action required

The action necessary to fix the issue, as decided by the auditor.

Risk level

Whether the required outcome was partially attained (PA) or unattained (UA), and what the risk level of the issue is.

The outcome is partially attained when:

  • there is evidence that the rest home has the appropriate process in place, but not the required documentation
  • when the rest home has the required documentation, but is unable to show that the process is being implemented.

The outcome is unattained when the rest home cannot show that they have the needed processes, systems or structures in place.

The risk level is determined by two things: how likely the issue is to happen and how serious the consequences of it happening would be.

The risk levels are:

  • negligible – this issue requires no additional action or planning.
  • low – this issue requires a negotiated plan in order to fix the issue within a specified and agreed time frame, such as one year.
  • moderate – this issue requires a negotiated plan in order to fix the issue within a specific and agreed time frame, such as six months.
  • high – this issue requires a negotiated plan in order to fix the issue within one month or as agreed between the service and auditor.
  • critical – This issue requires immediate corrective action in order to fix the identified issue including documentation and sign off by the auditor within 24 hours to ensure consumer safety.

The risk level may be downgraded once the rest home reports the issue is fixed.

Action status

Whether the necessary action is still in progress or if it is complete, as reported by the rest home to the relevant corrective action manager.

Date action reported complete

The date that the corrective action manager was told the issue was fixed.

About audit reports

Audit reports for this rest home’s latest audits can be downloaded below.

Full audit reports are provided for audits processed and approved after 29 August 2013. Note that the format for the full audit reports was streamlined from 16 December 2014. Full audit reports between 29 August 2013 and 16 December 2014 are therefore in a different format. 

From 1 June 2009 to 28 February 2022 rest homes were audited against the Health and Disability Services Standards NZS 8134:2008. These standards have been updated, and from 28 February 2022 rest homes are audited against Ngā Paerewa Health and Disability Services Standard NZS 8134:2021.

Before 29 August 2013, only audit summaries are available.

Both the recent full audit reports and previous audit summaries include:

  • an overview of the rest home’s performance, and
  • coloured indicators showing how well the rest home performed against the different aspects of the Ngā Paerewa Health and Disability Services Standard.

Note: From November 2013, as rest homes are audited, any issues from their latest audit (the corrective actions required by the auditor) appear on the rest home’s page. As the rest home completes the required actions, the status on the website updates.

Audit date:

Audit type: Certification Audit; Partial Provisional Audit

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