Kena Kena Rest Home

Profile & contact details

Premises details
Premises nameKena Kena Rest Home
Address 32 Percival Road Paraparaumu Beach Paraparaumu 5032
Websitewww.kenakena.co.nz
Total beds41
Service typesRest home care
Certification/licence details
Certification/licence nameKena Kena Rest Homes Limited - Kena Kena Rest Home
Current auditorHealth and Disability Auditing New Zealand Limited
End date of current certificate/licence18 July 2024
Certification period36 months
Provider details
Provider nameKena Kena Rest Homes Limited
Street address 32 Percival Road Paraparaumu Beach Paraparaumu 5032
Post address

Progress on issues from the last audit

What’s on this page?

This rest home has been audited against the Health and Disability Services Standards. During the last audit, the auditors identified some areas for improvement.

Issues from their last audit are listed in the corrective actions table below, along with the action required to fix the issue, its risk level, and whether or not the issue has been reported as fixed.

A guide to the table is available below.

Details of corrective actions

Date of last audit: 22 April 2024

Outcome requiredFound at auditAction requiredRisk ratingAction statusDate action reported complete
An appropriate call system shall be available to summon assistance when required.The call bell system has not yet been activated in the new wing. Ensure the call bell system is activated. PA LowIn Progress
Buildings, plant, and equipment shall be fit for purpose, and comply with legislation relevant to the health and disability service being provided. The environment is inclusive of peoples’ cultures and supports cultural practices.(i).The building is still in progress and therefore the code of compliance is yet to be obtained/completed. (ii). All furniture is not yet in place. (iii). Soft furnishings, including window furnishings, are currently being installed. (iv). The water temperatures in the new area have not yet been checked. (i).Ensure the building is complete and code of compliance obtained. (ii)-(iii).Ensure all rooms and communal areas are fully furnished and window furnishings complete. (iv).Ensure water temperatures are monitored in resident areas. PA LowIn Progress
Where required by legislation, there shall be a Fire and Emergency New Zealand- approved evacuation plan.(i)A fire evacuation plan is documented and has been lodged for approval with the New Zealand Fire Service. However is not yet approved. (ii) Ensure approved fire exit signs are in place. (i). Ensure the fire evacuation scheme is approved. (ii). Ensure fire evacuation exit signs are in place as approved by the fire service. PA LowIn Progress
The physical environment, internal and external, shall be safe and accessible, minimise risk of harm, and promote safe mobility and independence.(i). Landscaping is in the process of being completed. (ii). There is only a temporary construction fence adjacent to Percival Road. (iii). The ground is yet to be levelled at the three doors leading to the outside, to ensure safe level access. (iii). Handrails are yet to be installed in ensuites and hallway. (i).Ensure landscaping is completed and to provide for seating and shade. (ii).Ensure the temporary fence is replaced by a permanent. (iii). Ensure there is level access to and from all doors leading to the outside. (iv). Ensure all handrails are placed where appropriate. PA LowIn Progress
Health care and support workers shall receive appropriate information, training, and equipment to respond to identified emergency and security situations. This shall include fire safety and emergency procedures.(i)Specific fire safety and fire drill training to date has not included the new wing. (i)Ensure a fire drill is completed after completion of the building. PA LowIn Progress
There shall be a clinical governance structure in place that is appropriate to the size and complexity of the service provision.There was no evidence of quality assurance meetings as part of clinical governance. Ensure quality assurance meetings are held as part of clinical governance. PA LowIn Progress
Service providers shall have a clearly defined and documented IP programme that shall be: (a) Developed by those with IP expertise; (b) Approved by the governance body; (c) Linked to the quality improvement programme; and (d) Reviewed and reported on annually. The annual infection control plan has not been reviewed since 2022. Ensure the infection control programme is monitored annually. PA LowIn Progress
Alternative essential energy and utility sources shall be available, in the event of the main supplies failing.(i). There is a list available for civil defence supplies; this was yet to put in place for the new wing. (ii).There is emergency water storage made redundant during the build and the new 4000 litre tank is not yet in place. (i). Ensure civil defence supplies are in place and supplies are available for each wing. (ii).Ensure the new emergency water supply tank is in place. PA LowIn Progress

Guide to table

Outcome required

The outcome required by the Health and Disability Services Standards.

Found at audit

The issue that was found when the rest home was audited.

Action required

The action necessary to fix the issue, as decided by the auditor.

Risk level

Whether the required outcome was partially attained (PA) or unattained (UA), and what the risk level of the issue is.

The outcome is partially attained when:

  • there is evidence that the rest home has the appropriate process in place, but not the required documentation
  • when the rest home has the required documentation, but is unable to show that the process is being implemented.

The outcome is unattained when the rest home cannot show that they have the needed processes, systems or structures in place.

The risk level is determined by two things: how likely the issue is to happen and how serious the consequences of it happening would be.

The risk levels are:

  • negligible – this issue requires no additional action or planning.
  • low – this issue requires a negotiated plan in order to fix the issue within a specified and agreed time frame, such as one year.
  • moderate – this issue requires a negotiated plan in order to fix the issue within a specific and agreed time frame, such as six months.
  • high – this issue requires a negotiated plan in order to fix the issue within one month or as agreed between the service and auditor.
  • critical – This issue requires immediate corrective action in order to fix the identified issue including documentation and sign off by the auditor within 24 hours to ensure consumer safety.

The risk level may be downgraded once the rest home reports the issue is fixed.

Action status

Whether the necessary action is still in progress or if it is complete, as reported by the rest home to the relevant district health board.

Date action reported complete

The date that the district health board was told the issue was fixed.

Audit reports

Before you begin
Before you download the audit reports, please read our guide to rest home certification and audits which gives an overview of the auditing process and explains what the audit reports mean.

What’s on this page?

Audit reports for this rest home’s latest audits can be downloaded below.

Full audit reports are provided for audits processed and approved after 29 August 2013.  Note that the format for the full audit reports was streamlined from 16 December 2014.  Full audit reports between 29 August 2013 and 16 December 2014 are therefore in a different format. 

From 1 June 2009 to 28 February 2022 rest homes were audited against the Health and Disability Services Standards NZS 8134:2008. These standards have been updated, and from 28 February 2022 rest homes are audited against Ngā Paerewa Health and Disability Services Standard NZS 8134:2021.

Prior to 29 August 2013, only audit summaries are available.

Both the recent full audit reports and previous audit summaries include:

  • an overview of the rest home’s performance, and
  • coloured indicators showing how well the rest home performed against the different aspects of the Ngā Paerewa Health and Disability Services Standard.

Note: From November 2013, as rest homes are audited, any issues from their latest audit (the corrective actions required by the auditor) will appear on the rest home’s page. As the rest home completes the required actions, the status on the web site will update.

Audit reports

Audit date: 22 April 2024

Audit type:Partial Provisional Audit

Audit date: 05 December 2022

Audit type:Surveillance Audit

Audit date: 10 May 2021

Audit type:Certification Audit

Audit date: 25 November 2019

Audit type:Surveillance Audit

Audit date: 14 May 2018

Audit type:Certification Audit

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