Te Ata Rest Home

Profile & contact details

Premises details
Premises nameTe Ata Rest Home
Address 588 Teasdale Street Te Awamutu 3800
Total beds29
Service typesRest home care
Certification/licence details
Certification/licence nameTe Ata Resthome Limited
Current auditorThe DAA Group Limited
End date of current certificate/licence09 June 2018
Certification period36 months
Provider details
Provider nameTe Ata Resthome Limited
Street address 588 Teasdale Street Te Awamutu 3800
Post address

Progress on issues from the last audit

What’s on this page?

This rest home has been audited against the Health and Disability Services Standards. During the last audit, the auditors identified some areas for improvement.

Issues from their last audit are listed in the corrective actions table below, along with the action required to fix the issue, its risk level, and whether or not the issue has been reported as fixed.

A guide to the table is available below.

Details of corrective actions

Date of last audit: 02 February 2017

Outcome requiredFound at auditAction requiredRisk ratingAction statusDate action reported complete
Consumers have a right to full and frank information and open disclosure from service providers.It is not always evidenced that family are informed of incidents. Ensure that family notification is consistently documented to maintain open disclosure principles. PA LowReporting Complete08/01/2016
A medicines management system is implemented to manage the safe and appropriate prescribing, dispensing, administration, review, storage, disposal, and medicine reconciliation in order to comply with legislation, protocols, and guidelines.Seven of the 15 medication charts reviewed have at least one time when it was not recorded if the medication was given. The new system for management of controlled drugs was being implemented at the time of audit and therefore compliance with how the controlled drug management systems could not be verified. The rest home has a bulk supply of medicines that are not individually labelled for the resident. Ensure there is documented evidence that all medicines are signed as given, or the reason for withholding the medication recorded. Ensure there is documented evidence that the management of controlled drugs complies with legislation and aged care guidelines. Ensure the bulk supply of medicine is managed according to legislative and aged care requirements. PA ModerateReporting Complete08/01/2016
Each stage of service provision (assessment, planning, provision, evaluation, review, and exit) is provided within time frames that safely meet the needs of the consumer.Four of the six residents’ files do not record the exemption for the three monthly medical reviews. Ensure documentation is provided that the exemption for the three monthly medical reviews are recorded. PA LowReporting Complete08/01/2016
A system to identify, plan, facilitate, and record ongoing education for service providers to provide safe and effective services to consumers.Six of seven staff files reviewed did not have and up to date annual performance appraisal Provide evidence that staff annual appraisals are current and undertaken annually. PA LowReporting Complete06/04/2017
Medicine management information is recorded to a level of detail, and communicated to consumers at a frequency and detail to comply with legislation and guidelines.Medication signing records are separated from the prescribed medication records. There is no photo identification on the signing sheets used by the senior care givers. Staff do not use the signing register on the original administration signing sheets sent from the pharmacy. Provide evidence that medication management recording meets legislative and good practice requirements. PA ModerateReporting Complete07/06/2017

Guide to table

Outcome required

The outcome required by the Health and Disability Services Standards.

Found at audit

The issue that was found when the rest home was audited.

Action required

The action necessary to fix the issue, as decided by the auditor.

Risk level

Whether the required outcome was partially attained (PA) or unattained (UA), and what the risk level of the issue is.

The outcome is partially attained when:

  • there is evidence that the rest home has the appropriate process in place, but not the required documentation
  • when the rest home has the required documentation, but is unable to show that the process is being implemented.

The outcome is unattained when the rest home cannot show that they have the needed processes, systems or structures in place.

The risk level is determined by two things: how likely the issue is to happen and how serious the consequences of it happening would be.

The risk levels are:

  • negligible – this issue requires no additional action or planning.
  • low – this issue requires a negotiated plan in order to fix the issue within a specified and agreed time frame, such as one year.
  • moderate – this issue requires a negotiated plan in order to fix the issue within a specific and agreed time frame, such as six months.
  • high – this issue requires a negotiated plan in order to fix the issue within one month or as agreed between the service and auditor.
  • critical – This issue requires immediate corrective action in order to fix the identified issue including documentation and sign off by the auditor within 24 hours to ensure consumer safety.

The risk level may be downgraded once the rest home reports the issue is fixed.

Action status

Whether the necessary action is still in progress or if it is complete, as reported by the rest home to the relevant district health board.

Date action reported complete

The date that the district health board was told the issue was fixed.

Audit reports

Before you begin
Before you download the audit reports, please read our guide to rest home certification and audits which gives an overview of the auditing process and explains what the audit reports mean.

What’s on this page?

Audit reports for this rest home’s latest audits can be downloaded below.

Full audit reports are provided for audits processed and approved after 29 August 2013.  Note that the format for the full audit reports was streamlined from 16 December 2014.  Full audit reports between 29 August 2013 and 16 December 2014 are therefore in a different format. 

Prior to 29 August 2013, only audit summaries are available.

Both the recent full audit reports and previous audit summaries include:

  • an overview of the rest home’s performance, and
  • coloured indicators showing how well the rest home performed against the different aspects of the Health and Disability Services Standards.

Note: From November 2013, as rest homes are audited, any issues from their latest audit (the corrective actions required by the auditor) will appear on the rest home’s page. As the rest home completes the required actions, the status on the web site will update.

Audit reports

Audit date: 02 February 2017

Audit type:Surveillance Audit

Audit date: 09 March 2015

Audit type:Certification Audit

Audit date: 10 October 2013

Audit type:Surveillance Audit

Audit date: 30 April 2012

Audit type:Certification Audit

Audit date: 13 December 2010

Audit type:Surveillance Audit

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