Selwyn Sunningdale Village

Profile & contact details

Premises details
Premises nameSelwyn Sunningdale Village
Address 174 Peachgrove Road Claudelands Hamilton 3214
Total beds33
Service typesRest home care, Geriatric, Medical
Certification/licence details
Certification/licence nameSelwyn Care Limited - Selwyn Sunningdale Village
Current auditorHealth and Disability Auditing New Zealand Limited
End date of current certificate/licence27 September 2020
Certification period36 months
Provider details
Provider nameSelwyn Care Limited
Street addressLevel 4 1 Nugent Street Grafton Auckland 1023
Post addressPO Box 8203 Symonds Street Auckland 1150
Websitewww.selwyncare.org.nz/

Progress on issues from the last audit

What’s on this page?

This rest home has been audited against the Health and Disability Services Standards. During the last audit, the auditors identified some areas for improvement.

Issues from their last audit are listed in the corrective actions table below, along with the action required to fix the issue, its risk level, and whether or not the issue has been reported as fixed.

A guide to the table is available below.

Details of corrective actions

Date of last audit: 26 July 2017

Outcome requiredFound at auditAction requiredRisk ratingAction statusDate action reported complete
A medicines management system is implemented to manage the safe and appropriate prescribing, dispensing, administration, review, storage, disposal, and medicine reconciliation in order to comply with legislation, protocols, and guidelines.Three of the 10 medication records sampled were paper-based (as opposed to electronic). (i) One did not have Fortisip documented as administered, refused, withheld or not available. (ii) One had a medication documented on the prescription that was not in the robotic sachet and this had not been identified by staff. (iii) One had been administered paracetamol ‘from standing orders’ but there were no standing orders documented from this resident’s GP. (iv) The checks of packs on delivery a… (this text has been trimmed due to space limits).(i) and (ii) Ensure all medications are administered as prescribed. (iii) Ensure standing orders are only used for residents under the care of the doctor that has documented the standing orders. (iv) Ensure that checks of medication packs on delivery are documented to allow monitoring of the process. (v) Ensure indications for use are documented for all ‘as required’ medications. PA ModerateIn Progress
Service delivery plans describe the required support and/or intervention to achieve the desired outcomes identified by the ongoing assessment process.Four care plans did not have interventions documented for all identified needs. (i) One resident on mental health respite with significant mental health needs did not have these addressed in the initial care plan. (ii) One hospital resident did not have it identified that they are an amputee in the care plan, or mobility needs, continence needs, hearing needs or the need for regular creams applied to skin. (iii) One other hospital resident did not have the need to sit upright during and after… (this text has been trimmed due to space limits).Ensure all residents have a care plan that documents interventions for all identified needs. PA ModerateIn Progress

Guide to table

Outcome required

The outcome required by the Health and Disability Services Standards.

Found at audit

The issue that was found when the rest home was audited.

Action required

The action necessary to fix the issue, as decided by the auditor.

Risk level

Whether the required outcome was partially attained (PA) or unattained (UA), and what the risk level of the issue is.

The outcome is partially attained when:

  • there is evidence that the rest home has the appropriate process in place, but not the required documentation
  • when the rest home has the required documentation, but is unable to show that the process is being implemented.

The outcome is unattained when the rest home cannot show that they have the needed processes, systems or structures in place.

The risk level is determined by two things: how likely the issue is to happen and how serious the consequences of it happening would be.

The risk levels are:

  • negligible – this issue requires no additional action or planning.
  • low – this issue requires a negotiated plan in order to fix the issue within a specified and agreed time frame, such as one year.
  • moderate – this issue requires a negotiated plan in order to fix the issue within a specific and agreed time frame, such as six months.
  • high – this issue requires a negotiated plan in order to fix the issue within one month or as agreed between the service and auditor.
  • critical – This issue requires immediate corrective action in order to fix the identified issue including documentation and sign off by the auditor within 24 hours to ensure consumer safety.

The risk level may be downgraded once the rest home reports the issue is fixed.

Action status

Whether the necessary action is still in progress or if it is complete, as reported by the rest home to the relevant district health board.

Date action reported complete

The date that the district health board was told the issue was fixed.

Audit reports

Before you begin
Before you download the audit reports, please read our guide to rest home certification and audits which gives an overview of the auditing process and explains what the audit reports mean.

What’s on this page?

Audit reports for this rest home’s latest audits can be downloaded below.

Full audit reports are provided for audits processed and approved after 29 August 2013.  Note that the format for the full audit reports was streamlined from 16 December 2014.  Full audit reports between 29 August 2013 and 16 December 2014 are therefore in a different format. 

Prior to 29 August 2013, only audit summaries are available.

Both the recent full audit reports and previous audit summaries include:

  • an overview of the rest home’s performance, and
  • coloured indicators showing how well the rest home performed against the different aspects of the Health and Disability Services Standards.

Note: From November 2013, as rest homes are audited, any issues from their latest audit (the corrective actions required by the auditor) will appear on the rest home’s page. As the rest home completes the required actions, the status on the web site will update.

Audit reports

Audit date: 26 July 2017

Audit type:Certification Audit

Audit date: 21 March 2016

Audit type:Surveillance Audit

Audit date: 03 July 2014

Audit type:Certification Audit

Audit date: 28 July 2011

Audit type:Certification Audit; Provisional Audit; Partial Provisional Audi

Audit date: 21 February 2013

Audit type:Surveillance Audit

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