Problem gambling services

The Ministry’s Preventing and Minimising Gambling Harm: Six-year Strategic Plan 2010/11–2015/16 outlines 11 key objectives which set the parameters for services purchased and provide a measure against which short and long term progress towards implementing the Strategic Plan can be assessed.

Overview

The Ministry’s Preventing and Minimising Gambling Harm: Six-year Strategic Plan 2010/11 – 2015/16 outlines 11 key objectives which set the parameters for services purchased and provide a measure against which short- and long-term progress towards implementing the Strategic Plan can be assessed.

Service Types

The Ministry contracts a range of problem gambling services:

  • Problem gambling intervention services.
  • Problem gambling public health services.

These services are contracted through a range of generic and population specific providers, ie, Māori, Pacific, Asian, Mainstream.

Service Specifications Background and General Information

The Ministry’s model to prevent and minimise gambling harm comprises seven key components that provide a continuum of harm prevention activities. These components are:

  • Population Health Approaches – local, regional and national
  • National Coordination services
  • National Helpline services
  • Screening in primary care and social service settings
  • Psychosocial interventions – both secondary and tertiary
  • Facilitation services (eg, budgeting advice, alcohol and other drug services, Work and Income New Zealand services, housing services)
  • Follow-up services and motivational support.

The Ministry has contracts with providers to deliver all or some of the above service delivery components and will, wherever practical, seek to ensure a comprehensive range and mix of services within each region. All providers work collaboratively to coordinate services within their region to ensure the populations they serve have access to the services they require.

A list of providers and their locations across the country can be found on the Find a service near you page.

In this section

  • Problem gambling intervention services provide counselling services for people experiencing gambling harm. Read more
  • Problem gambling public health practitioners perform a variety of activities in the community to reduce gambling related harm. Read more
  • Problem gambling services must provide these services –  kaumātua consultation and liaison, workforce development, and participation in research and evaluation. Read more
  • The Ministry of Health funds a National Coordination Service (NCS) to support intervention and public health service providers. Read more
  • The Ministry funds a national problem gambling education and awareness campaign. Read more
  • The Ministry of Health has an established Buying Goods & Services Policy that it must adhere to when undertaking procurement of services. Read more
  • How the Ministry supports the development of the problem gambling workforce, including information on competency standards and scholarships. Read more
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