Emergency departments (EDs) are an important component of New Zealand’s health care system, treating people who have a serious illness or injury that requires urgent attention. There are close to 1 million ED attendances in New Zealand every year.
This section provides information about visits to emergency departments, and the Shorter stays in emergency departments health target which is focused on improving acute patient flow.
One of 6 national health targets since 1 July 2009, shorter stays in emergency departments is defined as ‘95% of patients will be admitted, discharged or transferred from an emergency department within 6 hours’. The aim of the target is to improve the quality and timeliness of care New Zealanders receive when they attend an ED by eliminating waste and delays across the whole health system from primary care to hospital admission through to discharge.
Ministry of Health Shorter Stays in ED team
A team has been established within the Ministry of Health to support district health boards to achieve the health target and improve the effectiveness, efficiency and quality of acute services. The team is led by the National Clinical Director of ED Services and the Shorter Stays in ED Target Champion, Prof Mike Ardagh.
In this section
- Information on when to go to an emergency department, being triaged, and things to check when being discharged. Read more
- Triaging is assessing patients on arrival at an emergency department to decide how urgent their illness or injury is and how soon treatment is required. Read more
- Guidance for New Zealand emergency departments regarding the interface with primary health care. Read more
In the event of an emergency
In the event of an emergency, serious injury or illness go directly to the emergency department or dial 111 and ask for an ambulance.
Contact the Shorter Stays in ED team at:
Email the team
Phone: (04) 496 2000
Post: PO Box 5013, Wellington
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