Your rights

When you use a health or disability service, your rights are protected by the Code of Health and Disability Services Consumers’ Rights.

Your rights under the code include:

  • a right to receive the information you need to make decisions about your health and about any tests, procedures or treatments
  • a right to have information provided in a way that you understand
  • a right to make an informed choice and give your informed consent before you undergo a test, procedure or treatment
  • a right to be treated with respect and dignity, taking into account your cultural needs and values
  • a right to have a support person with you, at most times
  • a right to services being provided with reasonable care and skill
  • a right to complain about a provider, in a way that is appropriate for you.

All these rights also apply if you take part or are asked to take part in teaching or research.

Go to the Health and Disability Commissioner website to find out more. They have information on your rights in many languages.

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