Disability support complaints and feedback

How to provide feedback or complain about a Ministry-funded disability support service.

I want to ....

Make a complaint


Find out how to make a complaint about a Ministry-funded disability support service.

How to make a complaint.

Provide feedback


We welcome feedback on Ministry-funded disability support services. This can include compliments, suggestions or concerns.

Feedback form (PDF, 1119 KB)

Once you’ve completed the form, email it to dsscomplaints@health.govt.nz or mail it to Disability Directorate, Ministry of Health, PO Box 5013, Wellington 6140

The information you give us is completely confidential and you do not have to tell us your name. We want to hear about your experience with your service provider or disability supports. The feedback we collect helps us assess what is going well for you and where the opportunities are to make improvements.

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